Lexus of Knoxville

Good job Shane and jaimeson good people do all my lexus ls 600 work with them they r best and all other service associates r good to Shane and jaimeson good people do all my lexus ls 600 work with them they r best and all other service associates r good to More

Scheduled Service Everyone was great. However, for whatever reason, our scheduled service took about three hours. We weren't prepared for that. Will inquire about this Everyone was great. However, for whatever reason, our scheduled service took about three hours. We weren't prepared for that. Will inquire about this next time and plan accordingly. More

Responded to feedback I made the service department aware that my windshield washer fluid had not been refilled which was not a big deal but knew they would want to know. I I made the service department aware that my windshield washer fluid had not been refilled which was not a big deal but knew they would want to know. I was then given two free autobutler treatments ! I did not expect this but was very pleasantly surprised. The service department is why I bought another Lexus. More

Shiloh is awesome and so far the service work has been as it Shiloh is excellent!......she pays great attention to detail.....so far the service work has been good and the work was done on time....,vehicle was c Shiloh is excellent!......she pays great attention to detail.....so far the service work has been good and the work was done on time....,vehicle was clean and ready to go! More

Too Expensive I’ve owned Infinitis, BMWs and now a Lexus. Your routine service costs two to three times more than any of the others. I will NOT by driving another L I’ve owned Infinitis, BMWs and now a Lexus. Your routine service costs two to three times more than any of the others. I will NOT by driving another Lexus. More

sin hour wait for oil change with an appointment Had an appointment at 9:30 left at 4:30. The service associate text 45 minutes after I picked up my car by the associate to come get the car. No follo Had an appointment at 9:30 left at 4:30. The service associate text 45 minutes after I picked up my car by the associate to come get the car. No follow up on the car while in his care More

Service Went for regular service and were told about a recall. They took care of the recall while we were there. The service department is very efficient and Went for regular service and were told about a recall. They took care of the recall while we were there. The service department is very efficient and very professional. More

Excellent Service Excellent service as always. A plus with purchasing Lexus IS the care after the sale. Everyone is great to deal with and work hard for you. Shiloh Excellent service as always. A plus with purchasing Lexus IS the care after the sale. Everyone is great to deal with and work hard for you. Shiloh and Kevin are very knowledgeable. More

Great service and Customer experience Get repairs done right the first time at LEXUS of Knoxville. They know what needs to done and do the work efficiently and correctly. Will always use Get repairs done right the first time at LEXUS of Knoxville. They know what needs to done and do the work efficiently and correctly. Will always use LEXUS of Knoxville. More

Excellent service Everyone at the Lexus dealership is friendly and helpful. The people I have been associated with there always go above and beyond to help regardless Everyone at the Lexus dealership is friendly and helpful. The people I have been associated with there always go above and beyond to help regardless of the situation. More