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Lexus of Henderson
Henderson , NV
6,426 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 6,426 reviews
July 27, 2024
Great customer service, and loaner vehicles are available. If you need to wait for a short service, the lounge is nice and well-stocked. available. If you need to wait for a short service, the lounge is nice and well-stocked. More
by ALISALEAVITT
Verified Customer
July 27, 2024
Great customer service! Communication with service manager was excellent. Provided loaner vehicle while my vehicle was being serviced which made it convenient despite my bus Communication with service manager was excellent. Provided loaner vehicle while my vehicle was being serviced which made it convenient despite my busy schedule. More
by Pjmjcm
July 26, 2024
Everyone was professional and quick. . Perfect transaction . I will highly recommend this dealership to all of my friends and family. . Perfect transaction . I will highly recommend this dealership to all of my friends and family. More
by tjlavin
July 26, 2024
Terry Coleman the sales representative did a non-pressure service in meeting my car needs. The agency supported him and me through the lease/ownership process swiftly and pleasantly. service in meeting my car needs. The agency supported him and me through the lease/ownership process swiftly and pleasantly. More
by kenbenson
Employees Worked With
Terry Coleman
July 26, 2024
It was bad experience first of all the mayor appointment Saturday full service to be done at 1 o’clock then could not be done. I have leave the car. I live under 50 mile from Lexus service station anyhow th Saturday full service to be done at 1 o’clock then could not be done. I have leave the car. I live under 50 mile from Lexus service station anyhow then could not pick up car evening. I was told to pick up before 8 PM, I have to go back home for the deliver the car. It is way below the standards of Lexus anyhow check it out who is responsible for the service it should not happen. I am a physician if I do something like that I will be fired right away. More
by nadimasghar2005
Employees Worked With
July 26, 2024
Brought my vehicle in for regular maintenance. I was in and out in less time than expected. I was treated as a valued customer. Much appreciated. I was in and out in less time than expected. I was treated as a valued customer. Much appreciated. More
by HENRYRT47
Employees Worked With
Tyler
July 25, 2024
The service department is what keeps me with Lexus. Thanks to Tyler and his entire service department team. Their customer service is unmatched Thanks to Tyler and his entire service department team. Their customer service is unmatched More
by SANDRA_R4
July 25, 2024
The Lexus team is the best in class. They’re attentive, professional and friendly and follow up or promptly. They’re attentive, professional and friendly and follow up or promptly. More
by SELAHHARPER
Employees Worked With
July 25, 2024
Amazing, quick, responsive,respectful. Help there is quick, they communicate with everyone at a timely manner, and will have your car fixed asap. Help there is quick, they communicate with everyone at a timely manner, and will have your car fixed asap. More
by l.bryan157
Employees Worked With
