Lexus of Greenwood Village

Amazing customer service! I honestly can't say enough great things about this dealership. Everyone here went above and beyond. At one point, there were some bumps due to what I honestly can't say enough great things about this dealership. Everyone here went above and beyond. At one point, there were some bumps due to what I perceived to be a form of a "bait and switch" where I was promised one thing and then told it couldn't happen. However, everyone at this dealership went out of their way to ensure I received exactly what I was promised. I was honestly shocked at the top level of customer service I received. I didn't think they would keep their word, and they did, even when it meant losing some money. My faith in dealerships were restored. More

Van Saukam is Great!!! We bought a 2015 L-Certified RX450h from Van V. Saukam of Kuni Lexus of Greenwood Village, in Colorado. We thought about what to say in this review be We bought a 2015 L-Certified RX450h from Van V. Saukam of Kuni Lexus of Greenwood Village, in Colorado. We thought about what to say in this review because we don't think no words can really describe our extremely positive experience with Mr. Van Saukam. We have been looking for a very specific L-Certified RX450h with low mileage, and in excellent condition. Though our first attempt with Kuni Lexus of Greenwood Village (through another salesperson) was not successful, we were fortunate to be connected with Van Saukam two weeks later. Upon hearing our first failed attempt to buy a car from them earlier, Van stayed on top and worked with his colleague to help us found the one we ended up purchased from them a few weeks later. We were all set to drive out of State for a brand new left-over 2015 RX450h during a snowy weekend. But because of Van's willingness to work with us, we decided to buy a 2015 RX450h L-Certified from him instead. Unlike other car salesman, Van Saukam gave us time and space to consider their offer. He even told us he would rather have us go with that out of State deal we have shown to him because Kuni was not able to come close to that other offer. Van made us very comfortable with the process. He went to bat for us to get the things we wanted in order to close this deal. Seeing what he was doing for us, we decided to buy the L-Certified from him instead of the left-over 2015 RX450h model from another dealership. When was the last time a car salesman offers to buy you dinner? While we were waiting to get the paper finalized, Van even offer to buy us dinner because the dealership was short-handed that day. Throughout the buying process, Van and everyone at Kuni Lexus tried to make us comfortable. We were very surprised he stayed with us until almost 11PM (on a snowy Saturday night) to help us finalized the deal. And then he surprised us the next day by contacting us to make sure we got home okay the night before. That alone was enough to make me want to buy another Lexus from him. Because of our positive experience, we have asked Van to keep an eye out for another L-Certified LS460 or GS model. We definitely recommend that you ask for Van Saukam when you go to Kuni Lexus of Greenwood Village for your next Lexus. We can assure you that you will leave there with the Lexus of your choice, and most important, you will leave there with him as a friend. Thank you Van for your time and your effort. Sincerely, John and Laurie. More

Outstanding Professionalism I want to personally thank Loren Roybal, Archer Goodman, and Curt Folstad for all of their efforts in helping my wife and I find the perfect vehicle! I want to personally thank Loren Roybal, Archer Goodman, and Curt Folstad for all of their efforts in helping my wife and I find the perfect vehicle! I couldn't be happier with the outcome and the level of professionalism from these individuals. Loren Roybal provided an incredible customer experience, second to none, with minimal turbulence and went out of his way on a number of occasions to ensure customer satisfaction!! THANK YOU Loren, and Thank You Kuni Lexus of Greenwood Village Management!! More

Outstanding experience! Wow! This is my 1st LEXUS purchase RX 350 and what incredible people-Van Saukam, sales & Darren in finance. Everything that could possibly be done to Wow! This is my 1st LEXUS purchase RX 350 and what incredible people-Van Saukam, sales & Darren in finance. Everything that could possibly be done to make us feel comfortable, informed, important, happy and satisfied--was met and far exceeded any expectations! Van is a wonderful person who sincerely cares about you. Van went above and beyond to ensure that the process was smooth as possible and is a plethora of knowledge when we had questions, he definitely made it worth the trip from Colorado Springs. I highly recommend Van @Kuni Lexus of Greenwood Village and hopefully you start and end your search there-it will not disappoint! More

Excellent buying experience We could not be more pleased with Kuni Lexus and our salesperson, Brian Sheridan. The entire process was a positive experience and we appreciated that We could not be more pleased with Kuni Lexus and our salesperson, Brian Sheridan. The entire process was a positive experience and we appreciated that Brian listened to our needs and requests so that we ended up with the vehicle we wanted. Bryson Gardell spent a good amount of time orienting us to the technological aspects of our new vehicle and made us feel comfortable to ask even the most naive questions. We are excited to be a part of this community and would most definitely recommend this dealership without hesitation. More

Stellar car buying experience I had used a auto broker for 20 years so was unsure about going to a dealership. I couldn't have been more blown away with the service I received in I had used a auto broker for 20 years so was unsure about going to a dealership. I couldn't have been more blown away with the service I received in sales, super fantastic shout out to Danny Tyson! What a gentleman and treated me so well. His manager, Michelin. And Archer in Finance, such a terrific man. Everyone was so very kind, responsive, friendly and I really cannot speak highly enough about this dealership. I bought my first Lexus here and the personal guide that is assigned to me to better understand my new RX, Robert, wow! What a super feeling to have so many good interactions at this dealership! More

Best Buying Experience Van was wonderful to work with. He was incredibly patient, knowledgeable and welcoming. After an extremely negative shopping experience at another L Van was wonderful to work with. He was incredibly patient, knowledgeable and welcoming. After an extremely negative shopping experience at another Lexus dealership, I was rather put off by the car buying experience, but the folks at Kuni really turned this around and I couldn't be happier. Van was able to show me multiple vehicles and answer all of my questions. I at no point felt rushed or pressured, as Van operates with both respect and humility. I was able to walk out with a great car and a great experience! Highly recommend!! More

Great deal and awesome experience! This was an excellent buying experience. Processing was a bit lengthy but it was well worth the wait. My sales Rep kept me informed every step of the This was an excellent buying experience. Processing was a bit lengthy but it was well worth the wait. My sales Rep kept me informed every step of the way. The show room at Munich in Greenwood Village, Colorado was amazing. It made you not realize how long you had been there. I am a fan of Lexus for over 15 years and has never been disappointed in their product. Van and Bob really made you feel like part of the Lexus family. Highly recommend Kuni Lexus. More

Kumi Lexus is a class act Marshall Colton was a pleasure to work with. He is very patient & he answered all of our questions. He walked us thru the RX350 inventory & found just Marshall Colton was a pleasure to work with. He is very patient & he answered all of our questions. He walked us thru the RX350 inventory & found just the car that we wanted for a great sale price. After much frustration with the homelink/garage door, I finally called Kuni Lexus & Robert Verunque said he would come out to the house. He arrived in short order & had the garage door operating. I want to thank Robert for going the extra mile. More

Excellent buying experience Michelin Massey brief yet business like and very polite, Upon calling by phone I told Michelin the vehicle we were interested in a new GX 460, tol Michelin Massey brief yet business like and very polite, Upon calling by phone I told Michelin the vehicle we were interested in a new GX 460, told him the colors we wanted and he give me a no haggle price and the rest is history. I purchased the vehicle from Michelin sight unseen. I had a few conversations with him over the phone and was very pleased in the end. Thank you Michelin Jon Alvarez was very quick to put us at ease and was very thorough in explaining the purchase of our new vehicle to us. Jon ended up letting our dog (Razor) out of our car and took him for a short walk while Tony Dupree was busy setting up our cell phones to our new GX 460. I might add Jon helped us get a better financing deal on our vehicle. Thank you Jon Tony Dupree is one person to be commended for his patience. He was very thorough in setting up our cell phones to our new GX 460. Even after explaining certain things to us he never once showed any sign of getting aggrevated over our lack of knowledge. Thanks again Tony And the closer Archer Goodman was very pleasant in making sure Kuni Lexus left no stones unturned Thank you Archer Myself and Georgianna have never had such a pleasant car buying experience. Kuni Lexus staff treated us like royalty Thank You Kuni Lexus Darrell & Georgianna Charles More