Lexus of Greenwood Village

Made My Day! I came in because that dreaded tire light came on that morning. I didn’t have an appointment and just pulled in. Sat in my car for a bit until a you I came in because that dreaded tire light came on that morning. I didn’t have an appointment and just pulled in. Sat in my car for a bit until a young man, who was probably just walking through, asked me if I had been helped. I explained my situation and he offered to take my car back and check my tires - hoping it was just a tire needing air. He came and got me and said it was just air and maybe the change in weather, His name was Marcus and he could not have been more helpful and kind and professional. It made my day - he was just what I needed, good news from a smiling face! Thank you so much! More

A Consummate Service & Sales Experience For the past 10 years my wife and I have been fortunate to have our RX 350 serviced by the same dealership where we purchased the SUV: Kuni Lexus of For the past 10 years my wife and I have been fortunate to have our RX 350 serviced by the same dealership where we purchased the SUV: Kuni Lexus of Greenwood Village. The reason we continued to have our Lexus serviced at Kuni six years after our warranty expired is the outstanding customer service provided by Kevin Alexander. Kevin is competent, caring, and passionately customer-focused. He is the consummate service professional. Recently Kevin transferred from Kuni Lexus Service to Kuni Lexus Sales. Since we were in the market for a new SUV, we made an appointment with Kevin. His approach to selling cars is the same as it was to servicing them. He is the complete opposite of the car salesman stereotype. He listens instead of talking; he asks questions instead of assuming he has all the answers; he is consultative in his approach in identifying a buyer’s needs and wants. Kevin has, in effect, become the consummate sales professional. For reasons that had nothing to do with Kevin, we ended up buying an Audi Q5 from the Kuni Audi Flatirons dealership in Broomfield. Because loyalty is a two-way street, it was a difficult choice. Kevin has demonstrated his loyalty to us; we very much wanted to reciprocate. But, having driven a Lexus SUV for the past decade, we wanted a different driving experience. What has not changed is our loyalty to Kuni and our gratitude and admiration for Kevin. If you are considering buying a Lexus, make an appointment with Kevin Alexander at Kuni Lexus. You will be very glad you did. David Wikoff More

Amazing experience from start to finish I'll start by saying how much I absolutely love my car. I have worked so hard in my career to finally be able to buy myself an 'adult' car. Bryson Gar I'll start by saying how much I absolutely love my car. I have worked so hard in my career to finally be able to buy myself an 'adult' car. Bryson Gardell, Chris Niera, and Brian Sheridan helped me find the PERFECT CAR! And when I say perfect, it is literally so beautful and I can't believe it is mine. I always thought car salesmen were only focused on making a sale and I was very intimidated thinking about it going car shopping. However, the second I met Bryson, I trusted him and knew he had my best interest at heart. They all three believe highly in their product and I definetly see why! Thank you, thank you, thank you Bryson, Chris and Brian! More

Integrity My internet search led me to call Lexus of Greenwood Village from California about a used car. Bryson Gardell was the salesperson that spoke with me. My internet search led me to call Lexus of Greenwood Village from California about a used car. Bryson Gardell was the salesperson that spoke with me. He was very polite and professional and quickly sent pictures of the car to me by text because none were on line yet. When I received the pictures Bryson made sure they included up-close imperfections as well as the 10’ away car shots. As a local and long distance buyer of cars this type of full disclosure is VERY RARE. He sent A LOT of pics showing all kinds of views. Over a few days we discussed the car by phone, text, and email with all being a pleasant experience so I went ahead and purchased the car. My finance needs and an extended warranty were also taken care of by Lexus of Greenwood Village. I highly recommend Archer Goodman in the finance department to get a Lexus backed extended warranty and a competitive rate for lending. He was great in answering all my questions. My only regret is that I didn’t get to meet them in person or check out the lot. I give this dealership THE INTEGRITY AWARD. Look these guys up, tell ‘em a guy with an orange Jaguar sent you :) More

Excellent car buying experience Our experience working with Mark and Idoo was excellent for three primary reasons: 1) Both were very knowledgeable about the vehicle we were interest Our experience working with Mark and Idoo was excellent for three primary reasons: 1) Both were very knowledgeable about the vehicle we were interested in; 2) Their demeanor was very courteous; and 3) They followed up promptly on the items that required it. More

Best customer service Kuni Lexus is hands down the nicest car dealership in Denver. The staff was extremely courteous. Bryson Gardell was a very profesional sales consultan Kuni Lexus is hands down the nicest car dealership in Denver. The staff was extremely courteous. Bryson Gardell was a very profesional sales consultant. He was very knowledgeable of the brand he represents. I had my heart set on a Mercedes, and I will now go with a Lexus. It was really refreshing to experience customer service at its best. "Excellent work Kuni!" "Bryson Gardell!" More

Excellent Experience We dealt with Idoo Genovese and she was very good. Idol is friendly, not pushy, and willing to answer or find answers to questions. She helped us find We dealt with Idoo Genovese and she was very good. Idol is friendly, not pushy, and willing to answer or find answers to questions. She helped us find exactly the vehicle we wanted. This experience was one of the best ever in purchasing a car. We need to bring our car back in for some add-ons and Brian Sheridan said they would call to schedule but that did not happen yesterday, the only small negative of the whole experience. More

The SUV I purchased was sold to someone else I purchased an SUV from Kuni Lexus in August,put a deposit on it and agreed to pick it up the end of September,when I came down to Denver to pick it u I purchased an SUV from Kuni Lexus in August,put a deposit on it and agreed to pick it up the end of September,when I came down to Denver to pick it up I was informed that it had been sold, Anthony Banno pretty much informed me that it was my fault the car was sold as it had been 2 weeks and had not been picked up( something which I was not aware of) and no one had contacted me to give me the option to come and get it sooner.Not oncedidI hear him say he was sorry or what could they do to make it right. Selling cars was his number one priority not customer service, he was arrogant and condescending. So for me Customer Service being a priority " NOT" Dee Z More

Vehicle Purchase Mamy times we are quick to criticize, but we want to be quick to express our gratitude for an excellent experience purchasing a Lexus (NX200T). W Mamy times we are quick to criticize, but we want to be quick to express our gratitude for an excellent experience purchasing a Lexus (NX200T). We attribute that to an outstanding sales person that went above and beyond to make our experience most rewarding. Our deep appreciation to Angela Drake! More