Lexus of Cleveland

Excellent Service Christian is extremely knowledgeable and professional. He understood what I was looking for and quickly provided feedback. He understands all the fe Christian is extremely knowledgeable and professional. He understood what I was looking for and quickly provided feedback. He understands all the features of the GS 350 and was able to educate me in a very brief presentation. More

Great experience at Metro To the moment we met James Neff heart branch with Metro was professional knowledgeable and friendly James took his time And answered every question w To the moment we met James Neff heart branch with Metro was professional knowledgeable and friendly James took his time And answered every question we had and then some grab my two days later what's on match from parts stop and ask Mike some electrical question Picked up a coffee and a cookie and was on my way. I also got a car Worsch that was very nice my wife and I couldn't be happier with the way we were treated More

Great experience, from start to finish! I ventured into Metro Lexus on a Saturday after seeing the SUV I had been searching for in the "pre-owned" lot. Christian worked with me for about 2 w I ventured into Metro Lexus on a Saturday after seeing the SUV I had been searching for in the "pre-owned" lot. Christian worked with me for about 2 weeks, answering all of my many questions. He is very knowledgeable, polite, and just an all around personable guy. I got the vehicle at a fair price and felt completely comfortable with my purchase. I had already secured what I thought was a great rate, but Dave (in finance) was able to offer me a much better one. I would recommend Metro Lexus to anyone looking for a new or pre-owned car, and make sure you ask for Christian Miller. He'll treat you right! More

Great personal service at the dealership and also great follow up! Worked with me to find the right car at the right price I would recommend this dealership and my sales at the dealership and also great follow up! Worked with me to find the right car at the right price I would recommend this dealership and my salesman Bosko. More

Happy I bought at Netto Lexus Metro Lexus madd it easy to buy a car! They knowledgeable and helpful. I am impressed with the showroom and the appearance of the sales staff Debbi Metro Lexus madd it easy to buy a car! They knowledgeable and helpful. I am impressed with the showroom and the appearance of the sales staff Debbie Jacobson More

Best experience at a dealership I've ever had. My husband and I truly enjoyed working with Christian Miller and the Lexus team. He is extremely knowledgeable and has a great personality. He made ou My husband and I truly enjoyed working with Christian Miller and the Lexus team. He is extremely knowledgeable and has a great personality. He made our experience very pleasant and had me in my new car in no time, which is unheard of when leasing or purchasing a vehicle! I would highly recommend Christian and the Metro Lexus team. We actually had fun meeting and working with Christian. We now consider him a trusted friend in the automobile industry! More

Great service and hybrid expertise I appreciated the staff's professional courtesy and delivery process, which included a complete tutorial of my hybrid's features. The kids' playroom w I appreciated the staff's professional courtesy and delivery process, which included a complete tutorial of my hybrid's features. The kids' playroom was a lifesaver for the time-intensive sales process. Bosko is very knowledgeable about hybrids. Dave in finance was very thorough and patient with my questions. The delivery process with Erika was excellent! More

Outstanding Customer Service!! I had the pleasure to purchase a car from Christian in May of 2017. I found him to be very engaging and truly very helpful in all area of the buying I had the pleasure to purchase a car from Christian in May of 2017. I found him to be very engaging and truly very helpful in all area of the buying process. He is very knowledgeable when it comes to the Lexus line and others in its class as well. I would recommend him to anyone........ More

Unexpectedly Wonderful! Pamela C I had just begun my search for a new car & had always wanted to explore the possibility of owning a Lexus. When we walked in, Christian greeted us war I had just begun my search for a new car & had always wanted to explore the possibility of owning a Lexus. When we walked in, Christian greeted us warmly, asked about my needs in a car, & answered all my questions with enthusiasm. I was unexpectedly surprised at how easy finding the right vehicle was with his assistance & concern. Both he & Ken Meagher worked with me, & I bought my NX the same day! Dave Weaver was wonderful in finding the best financing, & when I picked up the car, Abed Darwish was great in explaining the tech features. Christian & all the staff deserve kudos for their excellence in professionalism, knowledge and willingness to go the extra mile to meet customers' needs. I would highly recommend Christian & the Lexus team! More

Great experince From the start with James Neff and finishing with Denae Jones, the experience of leasing two cars was outstanding. James was very professional and per From the start with James Neff and finishing with Denae Jones, the experience of leasing two cars was outstanding. James was very professional and personable and was thorough in his explanation of the cars. He was responsive to my questions and answered them very responsibly. Denae was so professional in explaining the lease financing and the add on options offered by Lexus. Her professionalism and personality made the experience enjoyable. More