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Lexus of Chattanooga

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.9
1,097 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,097 reviews

January 20, 2024

Pure professionalism experience, Ralph Paty is the BEST! !! so thorough and responsive and wanting to answer my every question and make sure I knew what I was buying and that I understood everything. More

by Jen's Lexus review
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah in Finance
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Jan 22, 2024 -

Lexus of Chattanooga responded

Thank you for sharing your experience with us! We're thrilled to hear that Ralph Paty provided you with a pure professionalism experience at Lexus of Chattanooga. It's fantastic to know that he was thorough, responsive and went the extra mile to ensure you understood everything about your purchase. Your satisfaction is our priority, and we appreciate your positive feedback. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again in the future.

January 17, 2024

Fred Fortson, and everyone I came in contact with at this dealership were absolutely awesome! I hadn’t purchased a car in 14 years, so to say I was nervous would be an understatement! This was also my first More

by ldswoopes0521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Lexus of Chattanooga responded

Thank you for choosing Lexus of Chattanooga for your recent car purchase! We're thrilled to hear about your positive experience with Fred Fortson and our team. It's wonderful that Fred's expertise and down-to-earth nature helped ease any nervousness you had during the process. We're delighted that you're enjoying your new Lexus, and we appreciate your kind words about the entire dealership. If you ever need anything or have further questions, please don't hesitate to reach out. We're here to assist you and value your satisfaction. Safe travels, and thank you for being a part of the Lexus of Chattanooga family!

January 08, 2024

Ralph was knowledgeable, professional and made things exceptionally easy. Being my daughter’s first car buying experience, now she’s spoiled. More

by Bradley C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that Ralph provided a knowledgeable, professional, and exceptionally easy car-buying experience. Spoiling our customers with excellent service is what we aim for, especially during significant moments like your daughter's first car purchase. If there's anything more we can do for you or your daughter, please feel free to reach out. We appreciate your trust in Ralph and our team. Wishing your daughter many happy miles in her new car!

January 07, 2024

Fantastic place. From the moment I was texted by Ralph Paty the day before I knew I was in good hands. They made me feel at home. From intro to exit it was a very go More

by Michael.young.nashville
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie McKamey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Lexus of Chattanooga responded

Thank you for sharing your fantastic experience at Lexus of Chattanooga! We're delighted to hear that Ralph Paty and our team made you feel at home from the moment you were contacted. It's wonderful to know that your entire experience, from introduction to exit, was very positive. We appreciate you making the 2-hour drive to choose us, and we're thrilled that it was worth it. Your recommendation means a lot to us. If there's anything more we can assist you with, please feel free to let us know. Safe travels in your new Lexus!

December 29, 2023

Marc was a joy to work with very professional and knowledgeable. He also was prompt in returning messages and answering questions. The whole experience at Lexus of Chattanooga was a good one! More

by d2henry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie McKamey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're delighted to hear that Marc provided you with a joyous and professional experience, demonstrating knowledge and prompt communication. Ensuring a positive and seamless experience is our goal, and we're thrilled to know we achieved that for you at Lexus of Chattanooga. If there's anything more we can do for you or if you have further comments, please feel free to reach out. We appreciate your trust in Marc and the entire team.

December 28, 2023

Salesperson was very helpful and attentive. He addressed all of my concerns and answered questions. More

by Mvance
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Lexus of Chattanooga responded

Thank you for sharing your positive experience! We're thrilled to hear that our salesperson was helpful, attentive, and addressed all your concerns while providing answers to your questions. Customer satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything more we can assist you with or if you have further comments, please feel free to reach out. We appreciate your trust in us.

December 28, 2023

Lexus of Chattanooga is a fantastic dealership. They really work hard annd also give you the space to come in and find what you’re looking for. We are very pleased with our experience. More

by Bett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Schreiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josiah Sadek
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Jan 04, 2024 -

Lexus of Chattanooga responded

Thank you so much for your kind words and for choosing Lexus of Chattanooga! We're delighted to hear that you had a fantastic experience with us. Our team works hard to provide exceptional service while giving you the space to find what you're looking for. We truly appreciate your positive feedback, and we look forward to serving you in the future.

December 26, 2023

Ralph pady is the best. Highly recommend using him. Helped us get a car when Nashville couldn’t. We drive down just to see him. More

by William Tidwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Lexus of Chattanooga responded

Thank you for your wonderful recommendation! We're delighted to hear that Ralph Paty provided you with exceptional service and helped you secure a car when others couldn't. Your trust in him and your willingness to drive down to see him are truly appreciated. If there's anything else Ralph or our team can assist you with, please don't hesitate to reach out. Safe travels, and thank you for choosing us at Lexus of Chattanooga!

December 26, 2023

Our experience with Lexus of Chattanooga, Ralph Paty, and Justin was excellent. Ralph took care of me every step of the way and hustled to deliver a beautiful car right in time for Christmas. Justin did a gr More

by Angie.cass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2023 -

Lexus of Chattanooga responded

Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with Lexus of Chattanooga, especially with Ralph Paty and Justin, was excellent. It's fantastic that Ralph took care of you every step of the way and ensured you received a beautiful car just in time for Christmas. We appreciate your loyalty as a customer, and we're grateful for your kind words. If there's anything else we can do for you, please don't hesitate to reach out. Wishing you many joyful miles in your new Lexus!

December 26, 2023

Very helpful and friendly. Everyone there treated us very well. Ralph Paty did a good job explaining the process. Justin in finance did a good job in the financing process More

by Dmpatterson317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie McKamey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our team at Lexus of Chattanooga to be helpful, friendly, and treated you well. It's great to know that Ralph Paty did a good job explaining the process and that Justin in finance made the financing process smooth. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your kind words and your trust in us!

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