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Lexus of Brooklyn

Brooklyn, NY

4.3
564 Reviews

6502 5th Avenue

Brooklyn, NY

11220

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564 Reviews of Lexus of Brooklyn

December 30, 2024

Wilson is an exceptional consultant , very knowledgeable and well informed. He is always proactive in suggesting the best options for repair and maintenance. It’s been a pleasure to know him for the last fe More

by jayanth.v.rao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Rolon
Dec 30, 2024 -

Lexus of Brooklyn responded

Good morning, I would like to thank you for taking the time to provide your positive feedback on DealerRater. I enjoyed helping you with your vehicle's servicing needs. It is great to read that you were satisfied with the experience I provided you, and I wish you the best with your car! If you should require further help with anything vehicle related, please feel free to contact me at (718) 407-0700. Wilson Rolon Lexus of Brooklyn

December 09, 2024

I started my journey on leasing a 2025 Lexus RX 350 AWD with Troy who replied to my email requesting a lease price on the 2025 RX 350 with several premium plus features included . Troy included a window st More

by johnleosr2
Recommend Dealer
Yes
Employees Worked With
Troy, Carlos Lopez, Felix Guralnik
Dec 09, 2024 -

Lexus of Brooklyn responded

Good afternoon John, I would like to thank you for sharing your positive feedback and recommendation on DealerRater. I enjoyed assisting you with your vehicle purchase. It is wonderful to hear that you were pleased with the service Felix and I provided you, and we both wish you the best of luck with your new Lexus RX 350 AWD! If you should require further help with anything vehicle related, please feel free to contact me at (718) 680-2200. Troy Esposito Lexus of Brooklyn

October 31, 2024

Alex is such an amazing representative, we’ve been with him for 13 years, changed 5 cars throughout that time with one car better than the other! We highly recommend Alex to anyone who’s looking to lease o More

by Anna and Hayk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rabinovich
Nov 01, 2024 -

Lexus of Brooklyn responded

Good evening Anna, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. I enjoyed helping you with your vehicle purchasing needs. It is great to read that you were satisfied with the experience which I provided you, and I wish you and Hayk all the best with your new car! If you should require further help with anything vehicle related, please feel free to reach me at (718) 680-2200. Alex Rabinovich Lexus of Brooklyn

October 18, 2024

Put a hard inquiry on my credit report and then sold the vehicle out from under me. More

by adam.agw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sky Liang
August 30, 2024

For the past four years, my experience at Lexus in Bay Ridge has exceeded my expectations. In providing such exemplary customer service, my advisor Wilson Rolan is always going to be ahead of the curve. W More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Rolon
Aug 30, 2024 -

Lexus of Brooklyn responded

Good afternoon Vanessa, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was my pleasure to have assisted you with your vehicle servicing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you continued luck with your car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 680-2200. Wilson Rolon Lexus of Brooklyn

June 19, 2024

Carlos Lopez is a diligent financial expert. He skillfully guided me through the maze of paperwork, and answered all my questions . I highly recommend him to all Lexus customers . More

by Teddyboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez, Waqad Ahmad
Jun 20, 2024 -

Lexus of Brooklyn responded

Good morning Teddy, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which Waqad and I provided you, and we both wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 680-2200. Carlos Lopez Finance Manager Lexus of Brooklyn

June 19, 2024

Wilson Rolon was extremely helpful and informative regarding my NX 350. As a new Lexus customer he provided excellent customer service. He answered All my questions and explained everything in detail More

by Teddyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilson Rolon
Jun 20, 2024 -

Lexus of Brooklyn responded

Good morning Teddy, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was my pleasure to have assisted you with your vehicle's servicing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you continued luck with your Lexus NX 350! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 680-2200. Wilson Rolon Lexus of Brooklyn

March 28, 2024

Service Advisor Jackie Murphy did an outstanding job providing assistance at all stages of engine replacement for my RX350. Thank you, Jackie! More

by Alex
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Murphy
Mar 28, 2024 -

Lexus of Brooklyn responded

Good morning Alex, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was my pleasure to have assisted you with your vehicle’s servicing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you continued luck with your Lexus RX 350! If you should require further help with anything relating to your car, please feel free to contact me at (718) 680-2200. Jackie Murphy Lexus of Brooklyn

December 12, 2023

I just got my 2nd car from Salesman Felix , great expedience,wouldn’t change a thing , Thx so much Mr Felix !!!!!! More

by Nurse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Guralnik
Dec 12, 2023 -

Lexus of Brooklyn responded

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please don't hesitate to contact me at (718) 680-2200. Felix Guralnik Lexus of Brooklyn

December 02, 2023

It is a nice place,the people are very helpful and friendly.I would recommend. More

by ldominguez2168
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Clayton, Thomas Hutton-Mills, Wilson Rolon
Dec 02, 2023 -

Lexus of Brooklyn responded

Good morning Mr. Dominguez, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. It was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience which James, Wilson and I provided you, and we all wish you the best of luck with your new car! If you should require further help with anything vehicle related, please don't hesitate to contact me at (718) 680-2200. Thomas Hutton-Mills Lexus of Brooklyn

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