Lexus of Brookfield

Alex was outstanding! Alex took great care of me and my wife on our last visit. We love our Lexus and we will definitely be back again to see him. Outstanding person, and a Alex took great care of me and my wife on our last visit. We love our Lexus and we will definitely be back again to see him. Outstanding person, and a great salesman. We both highly recommend. More

Life is Good when dealing with a passionate professional! First experience with purchasing from Alex, and let me tell you it was a great one! Knowledgable, very friendly and always sporting a smile he asked m First experience with purchasing from Alex, and let me tell you it was a great one! Knowledgable, very friendly and always sporting a smile he asked me what I wanted for my trade and got me that number, I told him what I was willing to pay on a new vehicle and Alex got me that number too. When financing rate came back I was pleased, but Alex was not. Ten Minutes later he got me a much lower rate. Deal was sealed and I was out the door with a dozen of roses for my wife. Thumbs up to Alex and Lexus of Brookfield Team! That's what a proper car buying experience should be like. More

Good experience buying with Lexus I did not buy a car with this dealership, but I accompanied my mother when she bought her new Lexus. She have a positive experience overall, and all I did not buy a car with this dealership, but I accompanied my mother when she bought her new Lexus. She have a positive experience overall, and all the employees were very personable and nice. I could not give a perfect rating for the following reasons. First, they failed to ask what time of day would be best to communicate, and as a result, she was bothered continuously during the middle of the busy work day. Second, the technology specialist was knowledgable and a great teacher, but at first, he was a bit curt in answering questions. After explaining, my mother experiences great frustration with technology, he opened up and was wonderful. Lastly, during the finance portion of the Lexus experience, my mom felt rushed, and at one point, another employee entered the room to discuss another customer in front of us. The finance specialist repeatedly explained things to me first, although I was not the customer. As a whole, the experience was excellent, but there was room for improvement. More

Great car buying experience! I went to Lexus of Brookfield to purchase a used car for our college-age son. Everyone was very friendly and amazingly easy to work with. They helped I went to Lexus of Brookfield to purchase a used car for our college-age son. Everyone was very friendly and amazingly easy to work with. They helped us find a reliable car in our price range. They answered all the questions we had and were very straightforward and low pressure. I highly recommend them to anyone. This was the most pleasant car buying experience I've had. More

A Great Experience! Everyone at Brookfield Lexus was a please to work with. Dan Bates kept in constant contact with me throughout my search for a vehicle, answering all Everyone at Brookfield Lexus was a please to work with. Dan Bates kept in constant contact with me throughout my search for a vehicle, answering all my questions. He found the particular car I was looking for and negotiated a great price. Jordan efficiently handled the financing and paperwork, and Wade was extremely helpful and knowledgeable. I will return to Brookfield Lexus when the time comes to replace the car. More

Great experience buying first car I went to Lexus of Brookfield to purchase my first car after not even being completely sure if I was able to find anything in my price range. I worked I went to Lexus of Brookfield to purchase my first car after not even being completely sure if I was able to find anything in my price range. I worked with Sam and he helped me find something that ended up being even nicer than I imagined. Wade helped me learn all of the features and made it easy. Verbie helped me with the financing. Knowing nothing about a car buying experience, everyone made things quick and easy and I was able to drive away one day after I found my dream car. Definitely would recommend to anyone in the future. More

Excellent and Positive Experience I enjoyed my last Lexus so much that I got the same model again. The dealership is so easy to work with that it made it a positive experience. Wade I enjoyed my last Lexus so much that I got the same model again. The dealership is so easy to work with that it made it a positive experience. Wade made the new technology easy to understand and is very knowledgeable and easy to work with. More

Excellent Experince Although I have been a loyal multi-lease customer, this is my first experience with Verbie. Great manner and the best Finance Manager I have worked w Although I have been a loyal multi-lease customer, this is my first experience with Verbie. Great manner and the best Finance Manager I have worked with. More

Pressure-free Experience From start to finish, Dave provided outstanding customer service that made our car buying experience smooth, SUPER QUICK and one to remember in the lo From start to finish, Dave provided outstanding customer service that made our car buying experience smooth, SUPER QUICK and one to remember in the long run! My family and I would definitely recommend him and the team at Lexus of Brookfield to anyone! Thanks again!!! More

Enjoyable experience This is our fourth car that we have purchased with Bob Strauss. As always , Bob is very courteous and patient with our decision making process. He is This is our fourth car that we have purchased with Bob Strauss. As always , Bob is very courteous and patient with our decision making process. He is a pleasure to work with. He makes us feel comfortable and takes the time needed to explain everything. More