Lexus of Bridgewater

I just leased my 6th Lexus dealing exclusively with Joe Fass. The first time I had the pleasure of dealing with Joe, I knew this was going to be a long term relationship. I am in sales myself and being "sk Fass. The first time I had the pleasure of dealing with Joe, I knew this was going to be a long term relationship. I am in sales myself and being "skilled in the art", I know exactly how I want to be treated as a customer. Joe goes well beyond the call of duty. His knowledge of the vehicles, taking the time to explain all of the options and not one time over the years has he ever tried to sell me something I didn't need. Joe operates in a very pleasant and relaxed manner and it is a pleasure not having to deal with high pressure sales which are often associated with buying or leasing a car. Even after the sale is done, Joe always follows up to see how I like the vehicle and if there is any questions that he can answer. Very often when I take my vehicle in for service early in the morning, I always have the pleasure of seeing Joe at the service department which reflects his total comittment to his customers and to Lexus. The reason why I wrote this review is to alert potential customners that you can indeed have a hassle free, pleasant experience in buying or leasing a Lexus. More

If I were asked to describe my experience at Lexus of Bridgewater using only one word I would have to say “DIFFERENT”. DIFFERENT then what I have experienced at any other dealership starting from the mo Bridgewater using only one word I would have to say “DIFFERENT”. DIFFERENT then what I have experienced at any other dealership starting from the moment I walked through the doors for the first time till – well actually it hasn’t changed even after I purchased my RX450h from Master Sales & Leasing Consultant Joe Fass. Joe Fass is a DIFFERENT kind of car salesman, he took the time to learn about my real needs and concerns, not just to fill out a form but to actually understand what I was looking for. Once he recommended the 450h he allowed the vehicle to sell its self. There were no high pressure sales tactics, he didn’t call me the following day trying to pressure me into a sale, there were no unsolicited e-mails filling my in box. He allowed me to progress at my own pace. When I was ready to purchase the vehicle, Lexus of Bridgewater was the only dealership that when negotiating a final price didn’t have the salesman give his “best” price and then have the manager(s) come out and make you think they were giving you a special deal. I only dealt with Joe, who was willing to do whatever it took to get my business. He even went as far as purchasing the vehicle I wanted from another dealership (since he didn’t have the color and trim package I was looking for in his stock) and then sold it to me for less then what the other dealership was asking. While finalizing the selling price another dealerships actually said I should be called Jessie James and that I should take the car at the price being offered by Joe Fass since no one else would be able to beat it. Upon delivery, again unlike any other car salesman I’ve dealt with in the past, Joe was DIFFERENT, he took the time, well over an hour and a half, to go over every nuance of my new car so that when I left the dealership I was as comfortable driving it as I was with my previous Lexus RX which I had for more than 11 years. Now that I have had my new car for over two (2) months a few questions regarding the operation of some of the features have come up, Joe Fass has been extremely helpful with his knowledge and expertise in regards to the operation and functioning of my new RX450 Hybrid. Which by the way is averaging over 30 MPG? :-) If you are looking for a DIFFERENT kind of car buying experience look for Joe Fass at Lexus of Bridgewater – you won’t be sorry. More

I had an amazing experience with Joe Fass and Lexus of Bridgewater when buying my new car. Mr. Fass was a true gentleman throughout the entire process. He was polite, courteous and extremely informative Bridgewater when buying my new car. Mr. Fass was a true gentleman throughout the entire process. He was polite, courteous and extremely informative. Never, at any time, did I feel pressured or uncomfortable. I felt as though Joe treated me as if I were his own family. He spent hours with me, answering my questions and teaching me about the car. It was a great experience, from start to finish. Best car buying experience I have ever had. I feel Joe will continue to help me with anything I need at the dealership in the future. Joe Fass didn't just sell me a car this week, he built a relationship. I had been to other dealerships, but Joe and his team and Lexus of Bridgewater were the best. The entire staff, everyone I met with, were amazing. More

The Salesman was very friendly courteous and jovial. The experience was very pleasant and met my objectives. Things were done quickly and to my satisfaction. experience was very pleasant and met my objectives. Things were done quickly and to my satisfaction. More

Bridgewater Lexus and it's staff most notably Joe Fass, who actually sold me the car, did an excellent job. He was extremely knowledgeable about the car and was very patient about explaining all the featu who actually sold me the car, did an excellent job. He was extremely knowledgeable about the car and was very patient about explaining all the features and answering all the questions that my wife and I had. Joe went beyond the call of duty in his follow ups when even little problems cropped up. I'm sure he will continue to provide great service in the future and would not hesitate to refer any perspective buyer to this dealership. Would also like to thank Jim the tech man(sorry I don't know his last name)who did an outstanding job in helping me. Sincerely, Mark More

dralership - This my 4th Lexus 350 that I purchased from Lexus of Bridgewater. Salesman - Peter Chun is easy to deal with . He is honest and seems to not to put pressure on you Lexus of Bridgewater. Salesman - Peter Chun is easy to deal with . He is honest and seems to not to put pressure on you More

From the minute you walk into this dealership you know that you are welcome because everyone greets you; offers coffee water or tea; and makes sure that you are comfortable. Even the owner came out to say that you are welcome because everyone greets you; offers coffee water or tea; and makes sure that you are comfortable. Even the owner came out to say hello and welcome. There is no pressure to buy yet encouragement to check out the vehicles without a salesperson on your heels. When down the road I decide to buy another car it will be from this dealership and from Glenn Treich. Glenn is the best salesperson I have ever encountered. He's patient, answers all questions, is not afraid to say he doesn't know something but will check it out for you, and is very thorough and meticulous about getting a buyer ready to drive the car they have just purchased. He made me want to read my manuals and look into the features I have in the car I purchased because he so enthusiastically introduced me to every aspect of the navigation, radio, temp control, etc, etc. I highly recommend this dealership and its salesperson Glenn Treich. More

My overall experience with Lexus of Bridgewater was very memorable. From my first call and speaking with Mr. Fass, he was extremly professional and attentive to my inquiry about the car I was interested in memorable. From my first call and speaking with Mr. Fass, he was extremly professional and attentive to my inquiry about the car I was interested in on their website. Once Mr. Fass identified the car that I was interested in on their website, he went right to work getting as close the price I was willing to pay for the car. This didn't take long, and we reached an agreement of the price. From there we began to discuss what arrangements would be necessary to arrange delivery of the car. Once all of the details were set, everything was a go. Since the car was being paid for with the proceeds of another car that was totalled it became a waiting game. There was delay after delay from my lien holder in delivering the Title to me which was causing Mr. Fass to make arrangements to continue to hold the car. Because he was true gentlemen, Mr. Fass was able to make unbelievable arrangements that all worked out in the end. The deliverships curtious service was extended to me by having me picked up and brought to the dealership to close the deal. I can't say thank you enough to Mr. Fass, Juan, the Sales Manager, and any other staff that assisted in helping me to the very end. Thanks To Everyone, Maria Marquez-Lopez-Smith More

The sales person was helpful and professional. his expertise and knowledge of the cars was instrumental in my buying choice. the final choice was exactly what i wanted. expertise and knowledge of the cars was instrumental in my buying choice. the final choice was exactly what i wanted. More

Dod and Tim were extremly helpful in determining the model vehicle,options availiable.pricing considerations and plan details that would best suit our needs. The delivery was very smooth and educational model vehicle,options availiable.pricing considerations and plan details that would best suit our needs. The delivery was very smooth and educational as Don went over all the "bells and whistles" of the car we elected to purchase. My wife and I have had several Lexus vehicles( all from Bridgewater Lexus ) and now each of us has an RX. We are familiar with the service at Bridgewater and believe that the service experiance will be similar to the buying experiance. We would definetly suggest Lexus and Bridgewater to anyone who is interested in a new or used vehicle. More