Lexus of Bridgewater

We bought our first lexus at Ray Catena N.J. We had good experience with them and we tried to buy it from them again, but this dealership in Bridgewater offered much better deal for us and Carol with manage experience with them and we tried to buy it from them again, but this dealership in Bridgewater offered much better deal for us and Carol with manager Tim made very good impresion on the phone and emails. We live almost 1 1/2 hour away from them, but it was very well worth it the ride. Very friendly and knowledgeable staff. Prompt service. We definitely will recomend them to everybody and hopefully next Lexus will buy from them again. Our new 2013 GS AWD is to die for. We trade in 2006 GS 300 AWD and thought that car was great, but the new one is 10 times better. More

I purchased my first Lexus recently. I was extremely impressed with the salesman Wayne DeGroff's knowledge and professionalism. He did a great job demonstrating and explaining the many features my vehic impressed with the salesman Wayne DeGroff's knowledge and professionalism. He did a great job demonstrating and explaining the many features my vehicle offers. He answered all my questions and concerns. Showed us the Service dept, (very important since we would need to go there for service) I have already recommended Wayne to friends. I just had my 5K oil change/service, spoke with Jose Mora and he kept me informed of everything. I have stopped by occasionally for the free car wash too. I have purchased several vehicles over the years and I must say this was the best experience by far. Wayne was the best salesperson I have run across, no pressure, knowledgable and professional. When I got a new cell phone he set it up for me and canceled the old one. I just can't get over how they "fuss" over you and really go out of their way to make you feel like a first rate customer. I will definitely recommend this dealership for car purchase and or service. More

Shana and the other service consultants I have dealt with at Lexus of Bridgewater are very attentive to my needs and always explain the repairs needed. I am very comfortable doing business with this dealers at Lexus of Bridgewater are very attentive to my needs and always explain the repairs needed. I am very comfortable doing business with this dealership! More

My wife and I came in to this dealership and were greeted by Lee Halpert. From the moment we came in, we were treated with exceptional service and were explained everything to the smallest details. Lee defi by Lee Halpert. From the moment we came in, we were treated with exceptional service and were explained everything to the smallest details. Lee definitely went above and beyond for us and we could not be any happier with our new IS 250 AWD. I would recommend this dealership always and will send Lee Halpert all of our friends and families who are or will look for a new vehicle in the future. Thanks again Lee for truly being a man of your words!!! More

the best dealer and service i have ever seen. MARY does a super job in service. e2verything she promices gets done and the right way. Ron the service manager is also a pleasure to deal with. jack conaty a super job in service. e2verything she promices gets done and the right way. Ron the service manager is also a pleasure to deal with. jack conaty More

Mary and the Lexus service staff are incredible. We have three vehicles with Lexus and, therefore, go to Lexus of Bridgewater for our service needs frequently. Even though there is a closer dealership to u three vehicles with Lexus and, therefore, go to Lexus of Bridgewater for our service needs frequently. Even though there is a closer dealership to us, we would never go anywhere else. The service team is pleasant from start to finish. They are focused on respecting your time by giving you realistic estimates, their loaner service is extremely flexible and helpful, cars always come back clean (unless YOU are in a rush and don't want it done) and they always try to help you navigate the cost of servicing your car. Mary is the Queen of Lexus service. She is helpful, smart, funny and has a genuine spirit that makes coming there much better than one expects. We love Mary but we also love the entire Lexus team. You guys are first class - keep it coming. More

What can you say about perfection? I was called about a possible recall item. When I returned the call, a service date was set up immediately for within a day or two. Upon arrival, Jerry Burt explained possible recall item. When I returned the call, a service date was set up immediately for within a day or two. Upon arrival, Jerry Burt explained the entire reason for the possible recall and the service time involved. He stated should time be a problem, Lexus would give me a lender car. It would take about 30 minutes for the service people to determine if the recall was a reality for me. Indeed, 30 minutes later, Jerry came to me and sent me merrily home as my Lexus did not fall within the guidelines for recall service to be done. Newspapers and refreshments were available the entire time I waited. I was even sent on my way with a couple of goodies. What more could you want from your car dealer! Grace Hulbert (and NO, I am not related to anyone who works at Lexus. They simply give good service. I wish my doctor was that good.) More

I have used Lexus of Bridgewater for servicing my RX330 for six years now. During that time I have never once experienced anything but outstanding service from the entire team I have help me. Andy Watson h for six years now. During that time I have never once experienced anything but outstanding service from the entire team I have help me. Andy Watson has always informed me every step of the way of what needs to be done, any options and or critical issues that need addressing. The car always returns clean and looking like new. Plus there is always follow up to ensure that the service was to my satisfaction. All round - an excellent dealership with outstanding staff. More

The only place I have ever taken my Lexus. Great in every aspect. I have worked with several of the associates and each and every one of them has been professional and knowledgeable. The customer ser every aspect. I have worked with several of the associates and each and every one of them has been professional and knowledgeable. The customer service reps are friendly. The mechanics get the job done right the first time - What else can you ask for? More

Lexus of Bridgewater is the best dealership I've ever been too! Had to have an unexpected and somewhat pricey repair done to my 2007 ES350...Jerry and the staff were great! From setting me up with a lo been too! Had to have an unexpected and somewhat pricey repair done to my 2007 ES350...Jerry and the staff were great! From setting me up with a loaner to keeping me posted on the status of the repair to coordinating with Lexus USA for a refund via Warranty....everything was top notch! AND they didn't completely soak me (unlike some other dealerships I could name). The price was fair, the work was done well, the customer service was ACTUALLY pleasant! And helpful! So rare in this day and age. Overall a 10 out of 10 - I will be back. Kitty Cetola More