Lexus of Bridgewater

This was a wonderful purchasing experience - especially when purchasing an auto can be stressful. I called the dealership on a Monday morning inquiring about a previously owned BMW X3. The add stated the when purchasing an auto can be stressful. I called the dealership on a Monday morning inquiring about a previously owned BMW X3. The add stated the auto as being a manual transmission but the photos identified this model as an automatic transmission. Dawn answered the phone an assured me that she would examine the auto herself and call me back with the answer. Within 5 minutes Dawn reported that this was indeed an automatic and asked me to review each photo to insure all my questions would be accurately answered. She was very professional, reassuring me of the quality of the vehicle, and would send additional photos if need be. Dawn insisted that it was a vehicle worth the hour and a half ride I would make from Westchester County in NY. She was right. After a test drive and a good hard look at this vehicle we made a fair deal. Dawn introduced me to Rodger and he also made a fair deal who introduced my to Adam who had another fair deal. I drove that car home that afternoon. Rides great, feels great, and looks great. It is obvious that Dawn and her associates have a willingness to do a superior job - making the customer leave feeling that it was a very good day for all. Lawrence J Christie Westchester County, NY More

I highly recommend this dealership; it was about an hour and a half drive from Philadelphia, Pa. but worth the trip. The staff was very honest and courteous; they answered all of our questions, making our and a half drive from Philadelphia, Pa. but worth the trip. The staff was very honest and courteous; they answered all of our questions, making our shopping experience stress-free. More

This is the second car we have purchased from Lexus of Bridgewater in general and Dawn in particular. I have found the dealership to be courteous, fair, and welcoming. Dawn is a great asset to that dealer Bridgewater in general and Dawn in particular. I have found the dealership to be courteous, fair, and welcoming. Dawn is a great asset to that dealership; she listens intently on the customer's needs and matches those needs with the right model. I had a price in mind for the 2012 ES and I was shocked to have them offer a price below that--without haggling! I would gladly do business with them again and I highly recommend them. More

These guys were courteous, informative and true professionals. My best friend and I both purchased new cars. It was actually a wonderful experience! I have not a single complaint. professionals. My best friend and I both purchased new cars. It was actually a wonderful experience! I have not a single complaint. More

Ed was great. He helped my mom get a new Lexus. This is her second time buying a car from Bridgewater Lexus and they have always been really kind. her second time buying a car from Bridgewater Lexus and they have always been really kind. More

I had a wonderful car buying experience at Lexus of Bridgewater, and it is my pleasure to write a review on their behalf. I was not sure if I was ready to purchase a vehicle, and I had e-mailed severa Bridgewater, and it is my pleasure to write a review on their behalf. I was not sure if I was ready to purchase a vehicle, and I had e-mailed several dealerships to obtain information regarding the ES 350. Peter Palma responded quickly to my request. I told him that I would like to make an appointment to meet with him that Thursday, since I was having my car in for service. He told me that he would not be in, but suggested that I ask for Sirad. Upon my arrival, I was warmly greeted by Tammy at the front desk. She immediately made me feel right at home, which certainly helped to ease any "car-buying anxiety." She introduced me to Sirad, who was one of the kindest, friendliest people I have ever met- not what you would expect at a car dealership (I used to sell cars, so I have some experience in this area!) He walked me out to show me the car, and went over every possible detail! He offered me a test drive, and suggested that I take the car on the highway to see how it handled. He spent hours answering my questions (which were many). I felt as if I was spending the day with a friend who was helping me to buy a car, rather than with a salesperson trying to make a sale! I fell in love with the car, and although they did not have the color combination that I had originally wanted (which was not on any dealership lot in NJ), I decided to purchase the vehicle. The negotiation process was smooth, and I thought that the price was very fair, since I had previously received quotes from a few other dealerships. After calling my husband, I decided to take delivery that evening! Although Sirad's work day was supposed to end at 4, he drove the car to my home at 7pm! Peter, the sales consultant that had corrosponded with me through e-mail actually came in and followed Sirad and me to my home. They met my husband and son, and they stayed to make sure that my garage remote in the car was hooked up before they left. I feel that the staff at Lexus of Bridgewater exceeded my expectations and provided me with an outstanding car buying experience. I will absolutely be recommending them to friends and family!! More

The best Lexus dealership in the whole state! After visiting many dealerships in my are and being disappointed with the customer service I was finally pleasantly surprised by the friendliness of the visiting many dealerships in my are and being disappointed with the customer service I was finally pleasantly surprised by the friendliness of the staff at Lexus of Bridgewater. They made sure the whole process was fast and smooth. I was never rushed or pressured to make my decision. And at 9PM didn't realized that the place has closed already. Christa, Carol and Roger made sure I was comfortable and happy with my lease.They really made me feel special:) Thank you team!!! More

Shana Sarcona's customer service is impeccable. I could not ask for a friendlier, more dedicated individual to help with repairs and all things that go along with it. She ensures the whole process m could not ask for a friendlier, more dedicated individual to help with repairs and all things that go along with it. She ensures the whole process moves quickly and smoothly. More

I just purchased my second Lexus within a year at Lexus of Bridgewater which should underscore my confidence in the dealership. I worked with both David Sommerstein and Roger Pannucci. They negotiated fa of Bridgewater which should underscore my confidence in the dealership. I worked with both David Sommerstein and Roger Pannucci. They negotiated fairly, and you get the distinct impression that they are working for you. They understand the idea of customer service, and the overall dealership provides top-notch, quality service. David & Roger make the car buying experience a great pleasure, and I would highly recommend them to any customer.. More

Sirad Summerlin was of the best I have ever worked with! Roger Panucci also was fantastic. If you are buying Lexus Sirad is your man. Roger Panucci also was fantastic. If you are buying Lexus Sirad is your man. More