Lexus of Bridgewater

I want to share my amazing experience with this dealership. Earlier in the month I went to another Lexus dealership and put a deposit down on a white with red interior 2014 IS 250 F sport (rare co dealership. Earlier in the month I went to another Lexus dealership and put a deposit down on a white with red interior 2014 IS 250 F sport (rare color). After being stringed along for over a week they were not able to locate and produce the vehicle for me and wanted me to just keep waiting on promises. Wanting to take advantage of Lexus's March Event I did not want to keep wasting my time.. so, I decided to call and try to find the car myself. Not as easy as I thought. After failed attempts calling several dealerships, I called Bridgewater. . this is when, I wished this was my first call. After speaking with Max Campbell at Bridgewater Lexus in just a few minutes, he gave me hope that I might just get the color I wanted. I mean, if you are going to pay a month for an IS250 F Sport better be exactly what you want ;). He assured me he was going to research his inventory and get back to me asap and so he did. Max called me and said he had located the vehicles (my brother was getting one too but in black / red interior) and could get them at his site in a couples of days. We came in signed, put down deposits and waited.. always updating us through emails and phone calls, vehicles arrive a few days later and we were both ecstatic!! 3/22/14 - At this time, we are meeting with the financial manager, Adam Brenner (you will be lucky if you get this guy). He sat me down and said really sincere.. " We have bad news, good news, and very good news". Of course, bad news first.. my heart had already sunk :( my smile disappeared.. in a way, it seemed to good to be true anyway. Everything working out so smoothly, so he says "When we looked over the vehicle we saw that it had damage.. most likely from the transport". I was thinking to myself.. Yup, I knew it, to good to be true.. so then I look at Adam and said "So, what's the good news?" Good news is that we have the exact one you want but in the IS 350 F sport. Oh great, but in my mind I am like.. ya.. and who can afford those payments, no thanks.. and he says with a huge smile "And the very good news is we will honor the same exact deal and contract" !!!! Talk about keeping your word!!! If I could of screamed, I would of :D Thank You Bridgewater, Max, Adam and the big guy upstairs that kept all their promises and made it happen! You guys are the best!! And, this is why.. I wished that my first stop was at Bridgewater Lexus, they made my first Lexus purchase (yes, new family member) an unforgettable one.. - Liliana Matos <3 #Lexus #bestdealership #IS350 More

Edward Ruggirello has been very helpful in deciding our Lexus RX 350. This was a major purchase for us and he has been very patient in answering and explaining all our questions, taking time to explain in Lexus RX 350. This was a major purchase for us and he has been very patient in answering and explaining all our questions, taking time to explain in detail. Unlike other car dealerships this has been a smooth experience in car buying so far. Eddie rushed back from his training to deliver the car and made sure everything is in order and made it as smooth as possible without any last minute hassles. More

Dawn and Rodger were very professional. This is the way a car buying experience should be.I've purchased many cars over the years and have to say that this was by far the smoothest and hassle free experience car buying experience should be.I've purchased many cars over the years and have to say that this was by far the smoothest and hassle free experience I've had. Great job guys!! Regards Fred F. More

Buying a car is an important and stressful decision. The staff at Lexus of Bridgewater made it a little less stressful because of their professionalism. We arrived there at 12PM and left with our beautiful staff at Lexus of Bridgewater made it a little less stressful because of their professionalism. We arrived there at 12PM and left with our beautiful RX350 shortly after 6PM. It was a very long day but the staff made sure that we were informed and comfortable throughout the day. We would like to thank Rodger, Adam, and Carol for their great customer service and for making the experience so personable. We would highly recommend this dealership! More

When I arrived at the Lexus dealership in Bridgewater I was most fortunate to encounter sales person Dave Santos. The experience of buying a new Lexus (my 3rd) was an enjoyable event because of Dave Santo was most fortunate to encounter sales person Dave Santos. The experience of buying a new Lexus (my 3rd) was an enjoyable event because of Dave Santos. He was not only very friendly and personable but he was willing to listen to us and to take our suggestions seriously. He did not try to strong arm us into purchasing a new car. He negotiated with us and tried to accommodate our point of view, sometimes he was not able to do so but he handled it in a nice way. Dave Santos made our time at the dealership a stress free and relaxing one. Buying a new car has been at times very stressful, this time not so much. Dave Santos gives car salespeople a good name! I would not hesitate to recommend him to my friends. All the people we encountered from the very gracious receptionist to the document specialist who handled our license tranfer and the volume of paper I had to sign made the evening a pleasant experience. Ellen Smith Piscataway, NJ More

Amazing experience here! We had been looking to buy or lease a CT200h and checked out several Lexus dealerships regarding leasing options and purchasing price. We set out our quest by visiting Lexus of Br lease a CT200h and checked out several Lexus dealerships regarding leasing options and purchasing price. We set out our quest by visiting Lexus of Bridgewater and never looked back. We were welcomed by very friendly service from Debbie right at the start. Our sales consultant, Sirad, worked with us throughout the entire process and made things as painless as possible. He effectively communicated our price objective to Adam and Lee who then creatively worked out an excellent payment plan for us. We were thoroughly satisfied with their friendliness, openness, honesty and willingness to work out options that best suited our needs. Overall, our experience at Lexus of Bridgewater was second to none with a sincere thanks to Sirad, Adam, and Lee. Not only will we come back here in the future, but also strongly recommend this outstanding team to anyone looking to purchase or lease a Lexus vehicle. More

We worked with Wayne DeGroff, at Lexus Bridgewater, recently to purchase a new Lexus ES300h. Wayne was friendly, courteous, and patient throughout the process - helping us differentiate between various recently to purchase a new Lexus ES300h. Wayne was friendly, courteous, and patient throughout the process - helping us differentiate between various hybrid cars, test drive them, and eventually package the deal. The service was hassle-free and a key reason for us switching from Honda (long-time Honda Accord customer, had decided on Honda Accord Hybrid) to Lexus. Thanks to Wayne and rest of the Lexus of Bridgewater team for making our car buying experience enjoyable and hassle-free! More

AMAZING ! AMAZING ! AMAZING ! Best dealership - employees were awesome and super friendly! We got to the dealership at approx. 6 p.m. on a Friday (they closed at 7 p.m.) We needed to leave with t employees were awesome and super friendly! We got to the dealership at approx. 6 p.m. on a Friday (they closed at 7 p.m.) We needed to leave with the car that night so Eric, Rodger and Adam made it happen. They stayed late in order to get us what we needed - truly satisfied ! We previously visited Lexus in Edison and they were a mess - never going to another Lexus again! My Big Fat Greek Lexus ! More

After having driven a honda odyssey for 12 years it was time for a serious upgrade. We decided on 2011 RX 350. This dealership was recommended by a friend. They had the best service & their price was $3 time for a serious upgrade. We decided on 2011 RX 350. This dealership was recommended by a friend. They had the best service & their price was $3000 less than other dealers. Peter was great to work with. He was quick to respond to my phone calls and the car was ready for a test drive as soon as we arrived. It was worth the 1 1/2 drive. Great car, great experience. More