Lexus of Bridgewater

Highly satisfied customer Eddie was awesome! I would definately recommend him. Very courteous and helpful! And I love our new purchase' happy to be a "member of the family" Eddie was awesome! I would definately recommend him. Very courteous and helpful! And I love our new purchase' happy to be a "member of the family" More

Domestic goddess Fabulous service!!! Always friendly, responsive and just a pleasure. I have owned other luxury cars, but no on comes close to the service they provid Fabulous service!!! Always friendly, responsive and just a pleasure. I have owned other luxury cars, but no on comes close to the service they provide!!! More

Charles Bush is THE MAN! I'm taking the time to write this review because of the outstanding service and attention to detail I have received from Charles Bush on NUMEROUS occa I'm taking the time to write this review because of the outstanding service and attention to detail I have received from Charles Bush on NUMEROUS occasions. He is always very friendly, helpful and makes the whole experience of having your car serviced a very pleasant one. In addition, the man is extremely funny!! Thank You, Charlie Amann More

Professional and candid I purchased a 2014 ES 350 today and Peter Palma made the process seamless. I traded in a financed vehicle and took out a lease and I was in and out in I purchased a 2014 ES 350 today and Peter Palma made the process seamless. I traded in a financed vehicle and took out a lease and I was in and out in 2.5 hours. No haggling or coercing me to buy additional on necessary products or services. This is how car buying should be, professional and trustworthy. More

Exceptional Sales Experience! I have to say that working with Eddie Ruggirello was a blast! He was very courteous, professional and accommodating. He did not exert pressure or old I have to say that working with Eddie Ruggirello was a blast! He was very courteous, professional and accommodating. He did not exert pressure or old school sales tactics, so I thought he really stood out from all the sales staff I have had the luck to work with in the recent months. I would gladly recommend Eddie to people who don't want to spend their energy on playing the game right, but rather get great customer service and amazing overall experience. Out of the major luxury and non-luxury brands in the area, only Bridgewater Mercedes staff are in this league. In my experience, BMW has had more snobbish sales staff. Nearby Infiniti treats you nice and has good cars but their numbers require you to spend all your energy on price negotiation. Non-luxury brands now have some competing products, but their service level is of no match. My family is happy to join the Lexus family! More

Exceptional Customer Service As soon as you walk through the main entrance you realize this dealership is unique. The Customer Service is Exceptional! We can not say enough abou As soon as you walk through the main entrance you realize this dealership is unique. The Customer Service is Exceptional! We can not say enough about our Sales Associate, Eddie Ruggirello. From our first inquiry to our test drive and through to final delivery, Eddie was great! We never felt rushed. He made us feel comfortable and answered all our questions. He managed our RX350 lease from start to finish. Thank you to then entire Lexus of Bridgewater Team, especially Eddie, Tim MacPherson and of course, Ron Joffe for a most enjoyable experience. You can be sure we will be repeat customers. And, will be recommending Lexus of Bridgewater and Eddie Ruggirello to all our family and friends! More

Best car buying experience in the world loving my new cars With great pleasure and satisfaction, I leased the CT200 F-Sport for my son and the RX350 for my wife. Lee Halpert, Eddie Ruggirello and Scott Giarra With great pleasure and satisfaction, I leased the CT200 F-Sport for my son and the RX350 for my wife. Lee Halpert, Eddie Ruggirello and Scott Giarraffa provided the best service I have ever experienced while leasing a car. My wife, son and I are all very pleased to have worked with them and to have been treated with such respect and consideration. These guys were very accommodating and informative. The customer service was superb. We have leased cars from other Lexus dealerships in the past; however, the experience here tops all other places. This was the best treatment that service that we have received compared to other Lexus dealership and other dealership overall. This team of guys is by far the most professional, dedicated and hardworking that I have met. I can proudly say that I am a Bridgewater Lexus customer for life and I will spread the word to family and friends. I will recommend this dealership to all my family and friends whether it is to buy or lease from the best dealership ever. I will refer them for world class customer service; sending them directly to Lee, Eddie and Scott. They will do an excellent job as consummate professionals, whom I am very proud to recommend with unbridled confidence. More

Best car purchase experience ever I was referred to Lee by a colleague through work. I came over to the dealership expecting to really just look and see what options were available. I I was referred to Lee by a colleague through work. I came over to the dealership expecting to really just look and see what options were available. I called Lee and told him I would drop in to look around 4:45 knowing he was leaving by 5. Even though I showed up late in the day he along with the other sales members were expecting me and I was greeted and acknowledge by every staff member I came in contact with. At no time did I feel rushed as Lee and Peter took the time to show me several vehicles and features. Peter took me on a test drive and explained all upgrades and benifits on the ES350. When Peter and I returned from the test drive the three of us sat down went through all of my lease options and they really made me feel comfortable with the deal that I got. I ended up getting more for my money as far as the car (fully loaded) with a payment I am comfortable with. I will certainly be sending some new business their way. No haggling, no hidden fees, no hidden agenda! Thanks guys!!! More

Excellent service and care! Thank you Rich for helping me for several years! A special thanks to Charles Bush for his professional courtesy, friendly demeanor,and time efficiency Thank you Rich for helping me for several years! A special thanks to Charles Bush for his professional courtesy, friendly demeanor,and time efficiency! TLG More

Outstanding Service My dad was a General Manager of a large auto dealership. He was responsible for making the dealership number one in the tri state area for many years. My dad was a General Manager of a large auto dealership. He was responsible for making the dealership number one in the tri state area for many years. He was a firm believer in treating every customer like they were the only customer. Lexus of Bridgewater does exactly that. I am always greeted by someone the moment I pull my car up to the service area. Once I walk in, all the members greet me with a smile. Unfortunately, I know the faces but not the names. Charlie is the one person I know by name. He makes sure my car is taken care of and his friendly demeanor makes you want to return. He makes me feel at home and keeps me updated as to how long my car will be in service. He is truly an asset to Lexus of Bridgewater. Thanks to Ron for overseeing it all! More