Lexus of Bridgewater
Bridgewater, NJ
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In my past experience, having to get my car serviced is like having to go to a dentist. BUT, going to Lexus service and being serviced by MARY is like going to a country club, where I feel like I can re like having to go to a dentist. BUT, going to Lexus service and being serviced by MARY is like going to a country club, where I feel like I can relax and know my car is being serviced by professional, competent personnel. I am ALWAYS greeted with a warm smile by all. Mary NEVER keeps me waiting, gets right down to business and oftentimes, Wes will come out to discuss any problems I may be having with the car. I have been a customer for over 15 years and the reason I continue to return is due to the attention and detail Mary Williamson gives to my car. I drive away knowing I'm safe. I have and will continue to recommend her as my "go to" service person. She gets the job done in a timely and professional and friendly manner. Lexus is LUCKY to haver her on their staff. More
I am very happy with this dealership. I believe my husband is on his 4th car and I'm on my third. We always deal with Peter Chan and he is always most helpful. Even though we moved to the shore from husband is on his 4th car and I'm on my third. We always deal with Peter Chan and he is always most helpful. Even though we moved to the shore from Martinsville over 2 years ago, we still bring our cars to Bridgewater Lexus for service, even though it's over an hour drive. The main reason is the wonderful service department and, most especially, Mary Williamson. Mary has always gone above and beyond and always does it with such cheerfulness. I see how hard she works to make everyone feel comfortable, and she makes you feel like you are the most important customer. If it weren't for Mary, we would probably take our cars to a closer Lexus dealership, probably in Freehold. More
I always go through Mary for service. When I call her, I get an appointment right away. She takes care of everything. When I bring the car in she keeps on top of the progress of the service or repairs that get an appointment right away. She takes care of everything. When I bring the car in she keeps on top of the progress of the service or repairs that I need. If I need to leave the car, she has a loaner ready for me. She is also very knowledgeable about the cars. She tries to keep the cost of the service down, but Lexus service is expensive. More
Mary is always available and extremely accomodating. She makes me feel as if I am always her most important customer and understands that my time is valuable and better spent at places other than the dealer makes me feel as if I am always her most important customer and understands that my time is valuable and better spent at places other than the dealership. Very early morning appointments are always available on short notice and if the wait is going to be of any length, a loaner car is offered. She is one of the primary reasons that I continue to buy a Lexus (just bought my third one). More
I have owned my GX470 for two years and love it! The service has been impecable every time I visit. Mary Williamson has done an outstanding job! I am thoroughly satisfied with every service appt I have service has been impecable every time I visit. Mary Williamson has done an outstanding job! I am thoroughly satisfied with every service appt I have had, especially with the friendly,efficient staff at Lexus. More
I have had numerous cars with this dealership and is directly attributed to the unmatched service and customer care given by your team led by Mary. Your attention to detail and needs are perfect particu directly attributed to the unmatched service and customer care given by your team led by Mary. Your attention to detail and needs are perfect particularly for someone like myself who is always on the go. More
I have been going to this dealership for approximately 10 years. I have been faithful to this dealership because of one person and one person only Mary Williamson. She is friendly, courteous, and will do her years. I have been faithful to this dealership because of one person and one person only Mary Williamson. She is friendly, courteous, and will do her best always to get my cars serviced as promptly as possible. When I go to this dealership it is like visiting an old friend. I have always given my telephone surveys and at the end leave a message about Mary's professionalism and service I hope that it is heard. Sincerely William H Kinsella III More
Mary Williamson could not have been more helpful. She is always extremely responsive She never fails to give me the best sustomer service I get anywhere. I continue to purchase my cars from Lexus year aft always extremely responsive She never fails to give me the best sustomer service I get anywhere. I continue to purchase my cars from Lexus year after year mainly due to being able to deal with her for service. More
My main reason for using this service center is Mary Williamson. I have worked with Mary for over 10 years and have found her to always be friendly,extremely helpful,knowledgeable,and understanding. Sh Williamson. I have worked with Mary for over 10 years and have found her to always be friendly,extremely helpful,knowledgeable,and understanding. She is the very best at her job I have ever seen! More
I inquired via internet and received immediate follow-up - not pushy, but very informative. When I expressed interest in coming into the dealership, the internet agent, Don, gave me the name of a salespers - not pushy, but very informative. When I expressed interest in coming into the dealership, the internet agent, Don, gave me the name of a salesperson. The appointment was made and we were introduced to the dealer manager. Our salesperson was very helpful and professional. Once we selected our vehicle, they made the process as smooth as possible, setting up the insurance transfer and instructing us what was needed. Pick up was smooth. I would definitely recommend this dealership - in fact, it's our 4th car from this dealership whose service is also a pleasant experience with pick up and loaner car. More



