Lexus of Bridgewater
Bridgewater, NJ
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Our experience with Lexus of Bridgewater was an enjoyable one from the moment we walked into the dealership! We were pleasantly greeted as soon as we walked in and then met with one of the most knowledgeabl one from the moment we walked into the dealership! We were pleasantly greeted as soon as we walked in and then met with one of the most knowledgeable and helpful sales people we have ever met. Joe Fass took the time to explain all of the features of the RX 350 for us and offered a test drive for both my husband and I to experience driving the vehicle. Joe pointed out many of the advantages of owning a Lexus and the various qualities of the truck but was never once pushy or arrogant... on the contrary, he was helpful and thorough. He took the time to walk us through the service department, which he knew was an important criteria of ours. Joe was respectful of our circumstance and was very patient in trying to meet our individual needs and wants. We are extremely happy with our RX 350 and want to thank Joe for his admirable work ethic and outstanding customer service - it is not easy to find a sales person so dedicated to their job and so willing to help! Joe has already called us several times to make sure that the truck is living up to our expectations and made it clear that we can call him at any time should we need assistance. More
I just purchased a certified pre-owned 2008 ES 350 black/black this weekend. Sirad Summerlin was my sales consultant, he was extremely knowledgeable and a pleasure to deal with. This was the 3rd Lex black/black this weekend. Sirad Summerlin was my sales consultant, he was extremely knowledgeable and a pleasure to deal with. This was the 3rd Lexus dealership I had visited, and by far was the best experience I had. More
Our experience at this dealership was fabulous. We purchased a RX 350 and enjoyed our ride home today. A big part of this great experience was attributed to Joe Fass (our sales rep)who took the time t purchased a RX 350 and enjoyed our ride home today. A big part of this great experience was attributed to Joe Fass (our sales rep)who took the time to explain every feature of our vehicle while also exhibiting great patience, professionalism and friendliness during our constantly changing our selection process. I would highly recommend Joe to any potential buyer. Last but not least, the facilities offer excellent customer amenities. More
Great experience at Bridgewater Lexus! Incredible customer service and great price. They made the entire process so easy and pleasant. Peter and Lee were both most helpful and accommodating. This customer service and great price. They made the entire process so easy and pleasant. Peter and Lee were both most helpful and accommodating. This is our second lease through them and I would not go anywhere else. More
Joe Fass is friendly,courteous and extremely knowledgable about Lexus automobiles. His professioalism is top notch and he is the sole reason we went back to Lexus of Bridgewater to make our purchase. Simply about Lexus automobiles. His professioalism is top notch and he is the sole reason we went back to Lexus of Bridgewater to make our purchase. Simply put, Joe defines the term Customer Service. More
Dear Joe, I want to thank you for all the time and Dear Joe, I want to thank you for all the time and patience you had with me during this process. I've driven luxury cars for years and have to a Dear Joe, I want to thank you for all the time and patience you had with me during this process. I've driven luxury cars for years and have to admit this is the first time I have felt that my needs were heard and exceeded. Both you and Lee took the time to fully explain my options and allow me the time to absorb what was being said. At no time did I feel pressure to make a decision and once I did you handeled everything in a professional manner. I absolutely love my 2011 Lexus ES350. Having driven Jaguars and BMW's for years I was pleasantly surprised by how well this car handles and the comfort it provides. As you know my husband is a very big man and even he is comfortable in this car. I feel I got the best bang for my buck and can see a VERY long term relationship with both you and Lexus of Bridgewater. I would highly recommend both to anyone that asks. Again, thank you!!! Sincerely, Mary More
I would like to recommend Joe Fass to anyone who need a new or used Lexus reason being that when my wife and I went to get a truck we didn't have hope at first but we succeded in getting one with the intro new or used Lexus reason being that when my wife and I went to get a truck we didn't have hope at first but we succeded in getting one with the introduction of Joe Fass as he was friendly, gave us great price and perfect customer service More
Quality has been excellent from sales to service. The Quality has been excellent from sales to service. The car is efficient, handles well and has always had a smooth ride. Sales staff is knowledge Quality has been excellent from sales to service. The car is efficient, handles well and has always had a smooth ride. Sales staff is knowledge of the car's feature which I always research in advance of coming to the dealer so I'm always happy when I get informed on something that I over looked. Can't wait until the 350Es hybrid comes out. More
I recently purchased a 2009 Lexux GX from Joe Fass at Bridgewater Lexus and I have to say that the service received was truly second to none. mr. fass was informative and gear to help with whatever I ne Bridgewater Lexus and I have to say that the service received was truly second to none. mr. fass was informative and gear to help with whatever I needed but most importantly I never felt as if he was "selling" me a car. Most notably Joe even went through the effor to pick me up 40 miles away in Wayne, NJ so I can return my previous lease and then drove 40 miles back to Bridgewater. Truly Excellent Service More
I would highly recommend this dealership for anyone looking to purchase or lease a Lexus. They are not pushy or overbearing. There was no pressure to make a purchase. They provided all the correct an looking to purchase or lease a Lexus. They are not pushy or overbearing. There was no pressure to make a purchase. They provided all the correct and necessary information needed to make the best choice. This is the fifth car we purchased or leased from they. More