Back

Lexus of Ann Arbor

Ann Arbor, MI

4.4
220 Reviews

590 Auto Mall Dr

Ann Arbor, MI

48103

Directions

By Type

Showing 220 reviews

March 09, 2013

My husband and I have owned and leased Lexus cars for over 15 years. Recently, I leased 3 cars one year ago, and had an outstanding experience, as usual. I have had questions about some of the new featu More

by fswaniker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bob shackleford, Tareck Ramlawi, Ramey Miller
March 09, 2013

Bought our first Lexus, an ES, at Lexus of Ann Arbor in 2004. Had it serviced there until we traded it in 2006. Our current cars, a GX and a GS, were both purchased there and we have always had them servic More

by HBRider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramey Miller
March 07, 2013

I had been looking for a certified used car for quite some time and was hesitant at first to buy a Lexus. Most of the luxury cars I have owned/driven in the past have been German and I wasn't sure if I w More

by lanemyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
March 07, 2013

I have had nothing but good experiences at Lexus of Ann arbor! If you have any questions or concernes, Just ask Brett! He will answer for any questions and good take care of you. He is the best!!! More

by kcasavant
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Heringhaus
March 01, 2013

The best car dealer i have ever worked with. I bought 2 cars from Lexus of Ann Arbor and all my needs were attended to including best pricing. The service department is outstanding, always above and beyond More

by jbinkow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Wilson, Dan Wilson
February 28, 2013

I WENT TO LEXUS OF ANN ARBOR TO BUY PARTS.GEORGE WAS VERY HELP FULL WITH THE TRANSACTION.I WOULD REFER MY FRIENDS AND FAMILY. More

by rxdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GEORGE IN PARTS, George Fulks
February 28, 2013

My wife and I stopped in last Monday night at 8pm and needed a vehicle that night for a business trip. Scott was enthusiastic and very personable despite the late hour. Jim who is the used car manager More

by jimgemuend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Trocker, Jim, Dan and Ramey, Scott Trocker, Dan Wilson, Ramey Miller
February 27, 2013

I work at VCR AUTOMOTIVE INC. and I buy my parts from Lexus of Ann Arbor mi because, George, Rich and Mike, they work hard to help us with parts. We want the best for our customers, when an insurance co More

by kim525
Friendliness
Recommend Dealer
Yes
Employees Worked With
George, parts manager, George Fulks
February 23, 2013

I needed to replace my 2001 RX 300, which I loved. I shopped on the dealer's website and found what I thought would be my next vehicle. After test driving it however, I discovered that it did not have More

by nadinealpern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Creech, Gerald Creech
February 23, 2013

I came in looking for a lexus suv and was very impressed with the knowledge Brett was able to give me about the vehicle itself. He was able to explain the components and mechanics of how a lexus is a bette More

by lhaus614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRETT HERINGHAUS