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Lexus of Ann Arbor

Ann Arbor, MI

Overview
Employees
Reviews
Vehicles
4.6
297 Reviews
Lexus of Ann Arbor has grown by leaps and bounds with a current staff of over 45 fulltime employees. We continue to grow and improve the way in which vehicles are bought and serviced in the future. With a state of the art service area and half a dozen State Licensed and Lexus Master Technicians that have undergone numerous hours of specialty courses and training to give them that extra special edge. Lexus of Ann Arbor is Passionately committed to serving and satisfying you by giving a great selection, great pricing and absolutely great customer service here in the state of Michigan. We invite you to stop by our Dealership and experience this exceptional service firsthand.
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590 Auto Mall Dr

Ann Arbor, MI

48103

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Showing 297 reviews

August 30, 2024

Overall experience was great. Amanda always takes care of me. Confusion with 15% discount coupon More

by Moody789
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda in service.
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Sep 03, 2024 -

Lexus of Ann Arbor responded

It's great to hear you can count on Amanda to provide accommodating service at Lexus of Ann Arbor. We sincerely appreciate your continued business and apologize for the coupon confusion. If we can provide additional assistance or clarification, please let us know!

August 22, 2024

I highly recommend Lexus of Ann Arbor because of the quality of the work done on my cars and the professionalism of the service team-Alex, Amanda, and Thad. Thank you! More

by jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Amanda, and Thad
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Aug 22, 2024 -

Lexus of Ann Arbor responded

Thank you for the recommendation! We're glad to hear that Alex, Amanda, and Thad provided professional service at Lexus of Ann Arbor. We appreciate your support!

August 13, 2024

Everything occurred on time. I was updated on the several stages of the service. My thanks to Amanda to taking such a great care of me and my car. More

by ZoeG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Nowaczyk
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Aug 13, 2024 -

Lexus of Ann Arbor responded

Zoe, we're delighted to hear that Amanda and the team at Lexus of Ann Arbor provided timely updates and excellent care. Thanks for sharing your experience!

August 09, 2024

The Lexus dealership in Ann Arbor is top notch! Professional, courteous, respectful and top notch workmanship. It is the best in every way! More

by carolkean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Taylor, Amanda Tarasow
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Aug 12, 2024 -

Lexus of Ann Arbor responded

Thank you for the glowing review! We're delighted to hear that our team at Lexus of Ann Arbor provided such a top-notch experience. We appreciate your support and look forward to serving you again!

July 22, 2024

Good service , very good team best place for me and my Lexus ! Thank you lexus More

by viorelraduna55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thadeus
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Jul 22, 2024 -

Lexus of Ann Arbor responded

We really appreciate you taking the time to leave Lexus of Ann Arbor this awesome review, thank you!

May 21, 2024

Everyone I encountered was professional and pleasant. I liked the text updates I received regarding the status of my vehicle. More

by Fisker150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
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May 22, 2024 -

Lexus of Ann Arbor responded

We're glad to know you appreciated our text updates and professional service at Lexus of Ann Arbor. Thanks for sharing your positive experience with us!

May 21, 2024

I was in and out within 30 minutes for a warranty repair. Amanda was very helpful. More

by Moody789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Tarasow
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May 21, 2024 -

Lexus of Ann Arbor responded

We're thrilled Amanda could help you get back on the road in a timely manner. Safe travels from all of us at Lexus of Ann Arbor!

May 14, 2024

People are friendly and helpful Service is mostly done in the time estimated I like driving a Lexus! More

by Suehj43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amiee K. 5stars
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May 15, 2024 -

Lexus of Ann Arbor responded

We're glad to know you've had a positive experience with our team at Lexus of Ann Arbor and that you're enjoying your Lexus! We strive for efficient service. Thanks for the review!

May 10, 2024

Very courteous explained everything they were about to do, the shop is immaculate technicians were very informative More

by robertjr1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Wilson
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May 13, 2024 -

Lexus of Ann Arbor responded

Robert, we're glad to know you had a positive experience at Lexus of Ann Arbor and found our team informative. We strive for transparency in all that we do. Thanks for the review!

April 24, 2024

They were very nice people and the pr was fantastic, the sales associate gave me what I wanted. Thanks to her More

by sundayogbonnaya2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Tarasow
Report | Print
Apr 24, 2024 -

Lexus of Ann Arbor responded

We're glad to know you had a fantastic experience with our sales team at Lexus of Ann Arbor. Thank you for your positive feedback!

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