Levittown Ford

I walked in to see if I could have my 4 tires replaced. I did not have an appointment, but Gloria was very happy to help me. She asked me to wait to see if she had the tires I needed in stock. She return I did not have an appointment, but Gloria was very happy to help me. She asked me to wait to see if she had the tires I needed in stock. She returned to me with an answer of yes and asked if I was ok with the price. I agreed. When I came back to her when the car was being serviced, I asked if she could do better on the price. When the car was finished, she returned to the cashier with a better price. I was pleased. Thank you Gloria! More

I called the day before to schedule a oil change and was told I didn't have to, I could just use the quick lane. I arrives at 2pm on 5/22/13 and was told it would be a 2 hour wait. Upon entering the servic told I didn't have to, I could just use the quick lane. I arrives at 2pm on 5/22/13 and was told it would be a 2 hour wait. Upon entering the service representative area, Gloria Alvarenga courteously inform me that they were unexpectedly short handed and apologized for the unusually long wait. Upon hearing the exchange between Gloria and myself, Jimmy Alvarenga said he would change the oil right now. I was in the waiting area 15 minutes when Jimmy came in and said your car is done. I just purchase a brand new 2013 Ford Explorer and this was my first trip to Levittown service and both Gloria Alvarenga and Jimmy Alvarenga turned what could have been a very bad first experience into a great one. I look forward to using Levittown Ford in the future for my service needs. Sincerely Patrick Maloney email address mahones57@aol.com More

We are very happy with the purchase of our vehicle. The car drives very smooth and would recommend others to try your service. Thank you for being so kind. car drives very smooth and would recommend others to try your service. Thank you for being so kind. More

Excellent service from beginning to end, Robert K did an outstanding job moving through the process of my Mustang GT purchase. I look forward to future business and also will be recommending my friends to outstanding job moving through the process of my Mustang GT purchase. I look forward to future business and also will be recommending my friends to do business with Levittown Ford More

Al was very knowledgible and assisted in my decision making process. He represented the dealer in a professional manner which will result in me recommending it to friends and family. making process. He represented the dealer in a professional manner which will result in me recommending it to friends and family. More

Great experience, Dan was knowledgable about the car we wanted and all the trim options. We got the car/features (Flex SEL) we wanted and really appreciated the delivery day, as Dan's little training sess wanted and all the trim options. We got the car/features (Flex SEL) we wanted and really appreciated the delivery day, as Dan's little training session enabled us to enjoy all the gadgets immediately. Great dealership, great car, thanks. More

Overall my experience with Levittown Ford was good. My first visit I wasn't so impressed, when we entered the showroom on a Sunday we weren't even acknowledged or greeted at the door. I would recommend th first visit I wasn't so impressed, when we entered the showroom on a Sunday we weren't even acknowledged or greeted at the door. I would recommend that this would be something that the dealership should work on, no one says hello or asked if they could help. The reason for me going back was because I wanted a white ford explorer which was very hard to find, according to their computer inventory they had one in transit so I made an appointment to come in. I was then greeted by Al Omar who was very friendly and helpful, he went right to the computer and pulled up the car I wanted. We did go through a little price exchange back and forth with him and Mike but after that was said and done I was very happy. Unfortunately I got a phone call about a week later that the car was already promised to someone else and they had a deposit on it. I was very confused but I undestood it wasn't my dealer's fault but it was the person who had already sold the cars fault. I would suggest that they stay on top on their computer inventory, because you shouldn't have cars available that aren't. Then finally Omar had to order me the car which I was fine with. My car came earlier then expected and I was very pleased. I did everything that my dealer asked and got all my paperwork ready so that the sale went smooth. Once again Omar with was helpful and had everything ready when I got there. The only part that upset me was that the price had changed because of fords financing rates, I dont agree with that if you sign in march and the rate changes in april that it should be my responsibilty to have to pay more. I think that ford should guarantee the rate at which you signed your contract, and made a deposit. Just like when you buy a home you lock into a rate, it should be the same. That is the only thing I would change with the financing aspect of my deal. I want to thank Al Omar for being fair and very friendly to me. Thanks again I hope to do more service with this dealership! Dawn Bartra More

The truck I purchased was BEAUTIFUL and the price was better than I could have imagined. Initially, there was a problem with the sale, but both Paul and Omar worked with me so that I walked out of the de better than I could have imagined. Initially, there was a problem with the sale, but both Paul and Omar worked with me so that I walked out of the dealership with an amazing truck for my husband and a price that could not be beat! More

I was absolutely impressed & greatly satisfied with the service I received at Levittown Ford. The Sales Manager Paul Baltazar was professional and courteous, Eduard Kava was very informative with the the service I received at Levittown Ford. The Sales Manager Paul Baltazar was professional and courteous, Eduard Kava was very informative with the finance aspect of my lease, Jeffrey Palmiero was excellent in explaining the functions of the car. But the best experience I had at Levittown Ford was with Daniel Krauciunas who took the time to help me build the car I wanted, took me out on the test drive, and explained the car fully to me. He certainly is an asset to Levittown Ford and should be commended for an excellent job. Based on my experience alone with Daniel Kraciunas I would certainly recommend Levittown Ford to anyone I know who is looking to either Lease or Purchase a car, and will highly recommend they specifically request Daniel Kraciunas. Sincerely, Leslie A. Daddario More

Dan was knowledgeable courteous & friendly from start to finish. He took the time to explain & demonstrate all the features of our new vehicle, often demonstrating extreme patience with our unfamiliarity to finish. He took the time to explain & demonstrate all the features of our new vehicle, often demonstrating extreme patience with our unfamiliarity with some of the technical features of the automobile. I would highly recommend him to family and friends. More