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Lester Glenn Chrysler Dodge Jeep RAM FIAT

Toms River, NJ

4.8
1,713 Reviews
Lester Glenn Automotive Group acquired its Chrysler Dodge Jeep RAM showroom and service center in 2010. In 2016, we added a new brand to our selection: FIAT. We are proud to be a member of the Lester Glenn Family of Dealerships and serve the Toms River, NJ area with a comprehensive inventory of new Chrysler, Dodge, Jeep, RAM, and FIAT vehicles and a variety of certified pre-owned and use vehicles. The team at Lester Glenn Chrysler Dodge Jeep RAM FIAT is dedicated to all of your automotive needs and to creating a stress-free shopping experience. That means helping you and your family find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Chrysler, Dodge, Jeep, RAM, and FIAT financing specialists. We truly want to thank our shoppers for allowing us the opportunity to earn their business. Our Service team is dedicated to providing an unprecedented level of customer service during your next routine maintenance or vehicle repair visit. With competitive and transparent pricing and a company-wide philosophy of getting your vehicle back on the road as quickly as possible and fixed correctly the first time, we invite you to visit our Lester Glenn Chrysler Dodge Jeep RAM FIAT service center.
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1199 Route 37 W

Toms River, NJ

08755

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Showing 1,713 reviews

September 18, 2018

Stress free car buying experience 4 minutes ago I had a wonderful experience with my sales person Lisa Richichi when I bought my 2018 Jeep Grand Cherokee from Lester Glenn in Tom's Ri More

by M Borghesi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolyn Sciancalepore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ojeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Applegate, Kyle Gibson, Kristie Lampkin, Ashley Antuna , Lisa Richichi
Oct 05, 2018 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Thank you for taking the time to leave us this wonderful review! We're very happy to hear about your experience with our dealership and that Lisa and our team were all so helpful to you throughout the whole process. It's great that you were able to get what you wanted and that you felt so comfortable the whole time. We truly appreciate your positive feedback and we look forward to seeing you again in the future! Thanks again!

August 02, 2018

Excellent experience with Rob Hall and Lester Glenn Jeep We recently bought a Jeep Grand Cherokee at Lester Glenn. Very satisfied with the experience and particularly pleased with the great service we receiv More

by Dave123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Applegate, Rob Hall
Aug 02, 2018 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Thank you for taking the time to leave us this great review! We're thrilled to hear about your experience with our dealership and that Rob was so helpful and informative while you were buying your new vehicle. It's great that our team was able to get you a great deal on a vehicle you love and that you felt so comfortable the whole time. We appreciate your positive feedback and we hope to see you again soon!

July 18, 2018

Terrible customer service I bought a new 2015 ram because i needed aomething reliable. From day one the truck had issue ranging from engine light to random noises to bad transm More

by Mvm5468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Regan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe and john. Managers.
Jul 19, 2018 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Matt, it is very unfortunate that you feel this way as we do highly value our customers, you included. We gave it our all to address your concern but your service problem was very intermittent going away for months at a time. We did try to work out a trade deal with you to get out of your vehicle and get into another. When our GM and service director found out your intentions of trading out of the car instead of fixing it, you had already purchased another vehicle. We wish you and your family the best and are again very sorry that everything did not work out the way as we intend.

July 10, 2018

Worst Customer service I called 5 months ago to ask them about their guarantee for a painting job. My truck was peeling after just 2 years. I didn’t ask to bring my truck ba More

by concern citizen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't knwo her name
Jul 11, 2018 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Thank you for leaving us your review. Upon receiving your email a few weeks ago, we got in touch with our Collision Center who has reached out to you multiple times to try and get an answer for you. We unfortunately did not receive a call back. This morning, around 8:30, Walter from our Collision Center gave you a call in an attempt to discuss this with you. You may call him back at your earliest convenience and our team will be more than happy to go over everything with you. If you are not receiving our phone calls, we just ask that you verify the phone number we have on file for you. We will send what we have in a private message. Thank you and we hope to hear from you soon.

June 27, 2018

GREAT Experience - Certified Jeep Grand Cherokee Laredo My sister & I visited Lester Glenn Chrysler Jeep Dodge RAM Fiat in search of a certified Grand Cherokee Laredo for me to purchase and a new Grand Cher More

by abailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Applegate, Jordan Subai
Jun 28, 2018 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Thank you for taking the time to leave us this great review! We're very happy to hear about your experience with our dealership and that everything went so smoothly while you were here. It truly sounds like everyone you worked with went above and beyond to ensure an easy and enjoyable process and we couldn't be happier to hear it. It's great that both you and your sister were ready to go in your new vehicles in no time - that's what the Lester Glenn Experience is all about! We truly appreciate your positive feedback and we wish you a very warm welcome to the Lester Glenn family! We can't wait to see you again soon!

May 30, 2018

They don't stand by offers on website I bought an SUV here a few years ago and it was a very good experience. My wife and I are shopping SUV's now and after seeing 5000 over KBB trade valu More

by 2skinneejay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Guzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Thank you for leaving us your review. We are truly very sorry to hear that you had a negative sales experience with us and that you felt you were not given a fair offer. We've alerted our sales managers of your review and they have advised us that they reached out to you about three times to try and discuss this further with you. They left you a message as well. You may call them back at your earliest convenience and they will be happy to talk through everything with you and see how we can help. Thank you again for your feedback and we hope to hear from you soon.

Jun 01, 2018 -

2skinneejay responded

I don't need to speak to anyone there . I left an honest account of the experience there. My advice would be to not post offers on your website that you don't honor when someone comes in to buy a car. Honesty is always the best policy.

May 12, 2018

Great experience I had an amazing experience at lester glenn. I am a first time buyer (through a dealership). The team was extremely friendly. I am a pretty tough crit More

by R3kovacs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren in service was extremely courteous and made sure I knew exactly what I needed to do when I come to get serviced., Robert Dixon, Jr.
May 21, 2018 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Thanks a lot for taking the time to leave us this great review! We're thrilled to hear about your experience with our dealership and that our team was so helpful and informative with everything and that we were able to make you feel so comfortable. It's definitely important to understand everything about the transaction - especially when it's your first time - and it's great that our team was able to help with that. We truly appreciate your positive feedback and we look forward to seeing you again soon!

May 05, 2018

Very easy, simple, and quick! The salesman I worked with was Bob Dixon, he explained everything to me to make everything so simple. Everything was quick and I didnt feel that they More

by E_Sullivan77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Dixon, Jr.
May 21, 2018 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Thank you so much for leaving us this wonderful review! We are so happy to hear that you had such a positive experience with our dealership and that Bob was so helpful to you while you were buying your new vehicle. We very much appreciate your positive feedback and we hope to see you again in the future! Thanks again!

April 06, 2018

Excellent experience From Rob to Ed to Brian we had a great car buying experience. It was probably one of the best we’ve had in many years. They were all very accommodatin More

by Edmac62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Fiorvante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Dixon, Jr.
Apr 06, 2018 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Thank you for taking the time to leave us this great review! We're thrilled to hear that you had a positive experience with our dealership and that everything went so smoothly while you were here. It's wonderful that you were able to get what you wanted and that you felt so comfortable the whole time. We truly appreciate your positive feedback and we look forward to seeing you back again in the future! Thanks again!

March 24, 2018

FRIENDLIEST car salesman!!! I would recommend Rob Hall to anyone looking to purchase or lease any car. Hes beyond friendly and makes the experience enjoyable. There’s not enough More

by dslocum14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Hall
Mar 26, 2018 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Thanks a lot for taking the time to leave us this review! We're very happy to hear about your experience with our dealership and that Rob was so helpful and informative while you were buying your new vehicle. It's great that you felt so comfortable and that you were able to get what you wanted. We truly appreciate your positive feedback and we look forward to seeing you again soon!

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