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Lester Glenn Chrysler Dodge Jeep RAM FIAT

Toms River, NJ

4.8
1,713 Reviews
Lester Glenn Automotive Group acquired its Chrysler Dodge Jeep RAM showroom and service center in 2010. In 2016, we added a new brand to our selection: FIAT. We are proud to be a member of the Lester Glenn Family of Dealerships and serve the Toms River, NJ area with a comprehensive inventory of new Chrysler, Dodge, Jeep, RAM, and FIAT vehicles and a variety of certified pre-owned and use vehicles. The team at Lester Glenn Chrysler Dodge Jeep RAM FIAT is dedicated to all of your automotive needs and to creating a stress-free shopping experience. That means helping you and your family find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Chrysler, Dodge, Jeep, RAM, and FIAT financing specialists. We truly want to thank our shoppers for allowing us the opportunity to earn their business. Our Service team is dedicated to providing an unprecedented level of customer service during your next routine maintenance or vehicle repair visit. With competitive and transparent pricing and a company-wide philosophy of getting your vehicle back on the road as quickly as possible and fixed correctly the first time, we invite you to visit our Lester Glenn Chrysler Dodge Jeep RAM FIAT service center.
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1199 Route 37 W

Toms River, NJ

08755

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Showing 1,713 reviews

July 01, 2021

Tom goes above and beyond to help you in any situation. Honest and courteous . He gets it done ! That's a true Marine Vet. Thanks. More

by Big Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Fiorvante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Powanda, Kyle Gibson
Jul 08, 2021 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hey Big Ron! Thanks for taking the time to leave us this review. We're so glad to hear about your great experience with Tom! We always go above and beyond, and get it done for our customers here at Lester Glenn! Thanks for being a part of the Lester Glenn Family!

May 29, 2021

Bought my son a Dodge Challenger today and worked with Justin Friedland and the process could not have been better. Justin was ready when we got there. The negotiation process was painless. He was knowled More

by hwoodhead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Friedland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Hall
May 20, 2021

Your team is the epitome of superb customer service and Your team is the epitome of superb customer service and makes us want to buy new cars all the time. The experience was very enjoyable, stress free a More

by Verissimo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Stab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Grieco
April 12, 2021

I worked with Joe Carroll a few weeks ago to lease a 2021 Jeep Cherokee Limited. I had a fabulous experience! The showroom was beautiful, & Joe was so knowledgeable & took the time to explain the vehicle. I’ More

by Marie_Mancini58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Stab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Carroll
March 24, 2021

Spoke to Kim Larsen about turning in a lease and getting a Ram. She checked via phone and said they would buy the car because they had no Acadias on the lot. She said she would meet me and bring me right in More

by fjsangi1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Larsen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Larsen, Michael Cofer
Mar 25, 2021 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Frank, thank you for leaving feedback regarding your recent experience with our team. We understand there was some confusion over pricing for the Community Hero Program that you qualified for. Unfortunately, this haggle-free pricing is only available for in-stock units. The pricing provided was for an inbound unit that you were inquiring about. We understand that our Sales Manager, Ed Fiorvante, has been in touch with you to further assist you with your vehicle interest and request. We apologize for any confusion in this matter. If you have any further concerns, or need assistance, please do not hesitate to reach out to Ed who will be more than happy to assist you further. Thank you for your feedback!

March 23, 2021

I went to Lester Glenn to just check on a Grand Cherokee 2019, l just want to say that my experience at Lester Glenn was the best experience at a car dealership ever, Mike Fantozzi was professional and made More

by Joe Oquendo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fantozzi
March 09, 2021

Worst expirience ever very poor costumer service Amanda Bruno was very rude and unprofessional at service desk shes bin lying to us obout the problem we had More

by rimkusnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda bruno
Mar 25, 2021 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Ricardas, thank you for taking the time to leave feedback about your experience with our team. We understand that our service director, Mike Hawkes, has been in touch with you to further discuss your overall experience. We understand that the repair required was unfortunately not covered under warranty and understand your frustration with that matter. As for the behavior exhibited by our employees, we will be looking into this matter internally to ensure it does not happen again. We apologize for any misunderstanding or miscommunication during your visit and hope you will give us another chance down the road to show you the true Lester Glenn Experience. Thank you for your feedback!

Mar 25, 2021 -

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Ricardas, thank you for taking the time to leave feedback about your experience with our team. We understand that our service director, Mike Hawkes, has been in touch with you to further discuss your overall experience. We understand that the repair required was unfortunately not covered under warranty and understand your frustration with that matter. As for the behavior exhibited by our employees, we will be looking into this matter internally to ensure it does not happen again. We apologize for any misunderstanding or miscommunication during your visit and hope you will give us another chance down the road to show you the true Lester Glenn Experience. Thank you for your feedback!

February 26, 2021

After a terrible experience at Manahawkin Jeep, we went to Lester Glenn Toms River and had such a great experience! Dennis was wonderful! He helped us transfer our Jeep lease to a finance and the process c More

by GGem613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Ojeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Casasnovas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2021

“ buying a car is usually the least favorite thing imaginable, however with Chris, he made us feel so comfortable and it wasn’t a matter of making a sale, or not, it wasn’t about that, he does the wor More

by jaquelinegorellana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Stab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Condello
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

I went to Lester Glenn Chrysler Jeep to see if I could get out of my Jeep 2018 lease as I very much wanted a Dodge Durango. Nicholas was our sales agent and helped me through the process with ease and gra More

by Tanyaaviles76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ondeyka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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