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Lester Glenn Chrysler Dodge Jeep RAM FIAT
Toms River, NJ
1,713 Reviews
Lester Glenn Automotive Group acquired its Chrysler Dodge Jeep RAM showroom and service center in 2010. In 2016, we added a new brand to our selection: FIAT.
We are proud to be a member of the Lester Glenn Family of Dealerships and serve the Toms River, NJ area with a comprehensive inventory of new Chrysler, Dodge, Jeep, RAM, and FIAT vehicles and a variety of certified pre-owned and use vehicles.
The team at Lester Glenn Chrysler Dodge Jeep RAM FIAT is dedicated to all of your automotive needs and to creating a stress-free shopping experience. That means helping you and your family find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Chrysler, Dodge, Jeep, RAM, and FIAT financing specialists.
We truly want to thank our shoppers for allowing us the opportunity to earn their business.
Our Service team is dedicated to providing an unprecedented level of customer service during your next routine maintenance or vehicle repair visit.
With competitive and transparent pricing and a company-wide philosophy of getting your vehicle back on the road as quickly as possible and fixed correctly the first time, we invite you to visit our Lester Glenn Chrysler Dodge Jeep RAM FIAT service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 3:30 PM
Tuesday 7:00 AM - 3:30 PM
Wednesday 7:00 AM - 3:30 PM
Thursday 7:00 AM - 3:30 PM
Friday 7:00 AM - 3:30 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 1,713 reviews
September 09, 2022
Our Salesperson, Zachary Macagnone, made purchasing our Jeep Wrangler a stress free and pleasant experience. Zach was very knowledgeable about the Jeep brand and he knew just what I wanted based on my int Jeep Wrangler a stress free and pleasant experience. Zach was very knowledgeable about the Jeep brand and he knew just what I wanted based on my interests. He provided great customer service and goes above an beyond for his customers. Thank you Zach! My wife and I love our new Jeep Wrangler! More
by Bmaziarz
August 27, 2022
Edit: I received a call from Bernie from Lester glenn offering to reimburse charges from the parts needed to fix the truck. My confidence has been restored in their customer service. While they make p offering to reimburse charges from the parts needed to fix the truck. My confidence has been restored in their customer service. While they make purchasing a pleasant experience, pray you don’t need to deal with their service department. We purchased our $50,000 truck back in March and immediately noticed a shimmy when we brought it home. We brought the truck back, being it was just purchased as CERTIFIED preowned. They kept the truck for a week and a half without offering a loaner vehicle with no resolution, we then brought the truck back two more times, both for a week at a time and we were told there was nothing that could be done about the shimmy on the truck. It was due to the aftermarket rims that we purchased the truck with (again, certified by the dealer). We weren’t happy with that but per the service department, it was nothing that could have been fixed. Recently my husband noticed there were three wheel studs snapped off the front tire making it not safe to drive. I went to Lester glenn to get the studs to avoid them keeping it for another week, expecting them to give us the parts for free based on the history of poor service we’ve received. Instead, I was met by the service manager doubting that this could have been something they caused, asking for us to bring the truck back for the fourth time. We both have jobs and need our truck to bring us there. We can’t afford another week ending with no resolution. Absolutely ridiculous and we are outraged by the service we’ve been provided after listening to the hold recording countless times say the customer experience is second to none. Think twice about doing business with Lester Glenn. More
by elizabethalber
Employees Worked With
Service Manager
August 26, 2022
Finalized a lease buyout today with Adam. Could not be more impressed with the way this was handled. My first time dealing with Adam who was friendly, professional and courteous. They eve Could not be more impressed with the way this was handled. My first time dealing with Adam who was friendly, professional and courteous. They even detailed my vehicle! Would highly recommend Adam Chiappano if you are in the market for a vehicle. More
by Avsabino
Employees Worked With
Mike Fantozzi, Adam Chiappano
July 15, 2022
Always a great experience! Kim Larsen and Kelly are fantastic and enjoy working with them Kim Larsen and Kelly are fantastic and enjoy working with them More
by Mcconnelllkelly
Employees Worked With
Other Employees :
Isabella Kane, Nathanael Wharton
June 23, 2022
Lester Glenn's "family" of dealerships will constantly upsell you for service that isn't needed. For service that you do actually need - even under warranty - they don't offer loaner vehicles. Not that th upsell you for service that isn't needed. For service that you do actually need - even under warranty - they don't offer loaner vehicles. Not that they are backed up or out of vehicles - they just don't offer them unless you have a major issue AND bought the car from them, and even then you have to "negotiate" with your advisor (their words, not mine) to get one. What a terrible experience. I had to get a Takata airbag replaced under warranty, which costs the manufacturer potentially thousands of dollars in fines every day, and they were adamant that I would not get a loaner no matter how long I waited...and that wasn't the only time. Calling this dealership's service department is a waste of time. Good customer service rarely exists nowadays, but it seems to have NEVER existed here. More
by Sal
Employees Worked With
Don't remember the name
May 16, 2022
Rob was fantastic! He kept his word and made our buying experience a wonderful process, would HIGHLY recommend! He kept his word and made our buying experience a wonderful process, would HIGHLY recommend! More
by Alihal
February 08, 2022
Justin and the whole team were amazing and patient with the whole process and made it a smooth and awesome purchase the whole process and made it a smooth and awesome purchase More
by Smithbermudez9
February 07, 2022
Everyone involved with me buying my truck were very helpful making sure I bought only what I needed, with no pressure to buy anything. Whrn bringing in for service they always do a great job. Thank you helpful making sure I bought only what I needed, with no pressure to buy anything. Whrn bringing in for service they always do a great job. Thank you everyone. More
by vmustang67
Employees Worked With
Kyle Petty
