Leikin Motor Companies

Craig the great Craig Thompson was great in finding an upgrade for me. It was an extremely fridged cold day and Craig was in and out getting the car that he wanted m Craig Thompson was great in finding an upgrade for me. It was an extremely fridged cold day and Craig was in and out getting the car that he wanted me to look at inside so that I would not have to be outside any longer than necessary. I was hoping for a bit more for my trade. The other thing out of Craig's control was the finance department having to wait on email responses which made the process very long. Thank you Craig More

Customer focused These guys are great. It's my 2nd Volvo. They got me a good deal, loan approved b/c of their extra push and when I had to leave the dealership to pick These guys are great. It's my 2nd Volvo. They got me a good deal, loan approved b/c of their extra push and when I had to leave the dealership to pick up my kids in a hurry they made arrangements to meet me later in the day to finish the transaction. Ken Counselman is great and the owner stepped in to accommodate my schedule to finish the transaction. It makes buying a car a breeze with out the typical ridiculous antics and drama. More

Great Experienc Great customer service, worked with Craig Thompson. Also Mr . Leikin Jr. came out and got involved with the deal. They worked very hard to make sure Great customer service, worked with Craig Thompson. Also Mr . Leikin Jr. came out and got involved with the deal. They worked very hard to make sure I left out with the vehicle that I wanted. Thanks Craig!! More

"Excellet Experience" I traveled from Pennsylvania to Ohio specifically to work with this dealership again. During my trip Craig Thompson assisted me in finding the right I traveled from Pennsylvania to Ohio specifically to work with this dealership again. During my trip Craig Thompson assisted me in finding the right car for me and fully explained all the bells and whistles. Needless to say I drove away in my new Mercedes that same day Thanks Craig!! More

The UnLeikin Experience Sales guy was great, used car Manager "Leikin JR" tried low balling our trade @ $13000 dollars. CPO car we wanted was switched during the deal which r Sales guy was great, used car Manager "Leikin JR" tried low balling our trade @ $13000 dollars. CPO car we wanted was switched during the deal which resulted in $3000 dollar listing price different in car they tried to switch us to in their favor and the switched vehilce had a front ended noise when we original drove it. Then the finance guy tried adding points into the loan and said we need $2500 down but it did not lower the monthy payment, infacted we would still be paying the same amount as if we bought the car that was priced $3000 dollars higher even though we would get the lower valued car. Crooks is what they are! We went to another dealer received $17300 for our trade, received a comparible car as the one we want but priced $3000.00 less. And lastly recieved M-B financing @ M-B special advertised rate. More

Very Helpful Recently drove 2 hours from Columbus to take a look at a a few Acuras in the area. Ken was very helpful and NOT pushy or aggressive like a few dealers Recently drove 2 hours from Columbus to take a look at a a few Acuras in the area. Ken was very helpful and NOT pushy or aggressive like a few dealerships we swung by beforehand. Quality car and quality service. Very happy and impressed with both the car and dealership! More

Hassle free experience These guys make buying your dream car hassle free and without the typical aggressiveness of sales people. Being family owned is evident in the level o These guys make buying your dream car hassle free and without the typical aggressiveness of sales people. Being family owned is evident in the level of attention paid to customers. I'd recommend them 100 times over. More

My First Mercedes-Benz I can not say enough good things about my experience with the Leikin dealership and my super salesman, Craig Thompson. This was my first leased vehicl I can not say enough good things about my experience with the Leikin dealership and my super salesman, Craig Thompson. This was my first leased vehicle and my first luxury vehicle. Craig was the consummate professional. He was thorough and knowledgeable, exceptionally prepared and just a pleasure to work with. He had told me everything I should expect so that my experience was absolutely perfect from the moment I walked in the door until the time I drove off the lot with my new car. The entire experience was easy from beginning to end. I never felt rushed or pressured. I truly felt like "one of the family". I will recommend this dealership and Craig Thompson to everyone I know! More

The Painless Dealership We've all heard of the "painless dentist". Leiken Motor Companies is the painless car dealer in Cleveland. Just bought my second car from them and the We've all heard of the "painless dentist". Leiken Motor Companies is the painless car dealer in Cleveland. Just bought my second car from them and the experience was as pleasant and free of stress as the first purchase and the subsequent service visits I have had. Great people to deal with from management, sales, parts and service. I think it says a lot about the owner because for a company to have that type of business ethic throughout comes from the top down.Salesman Ken Counselman and I worked on a deal together for an s60 Volvo that was exactly what I wanted and in a no hassle way. Buying a new car is supposed to be joyful and that supposition is not lost on Leiken. Those are the "pros" and I don't have any "cons" to offer you. Bob Van Gunten, Gates Mills, OH. More

Perfect! This was simply a perfect experience. I ordered my car before it was officially released in the US and it couldn't have gone any smoother. Craig was e This was simply a perfect experience. I ordered my car before it was officially released in the US and it couldn't have gone any smoother. Craig was extremely knowledgeable and helpful and made the entire process fast and simple. He also kept me informed throughout the process whenever any progress was made (from production to delivery). He left no question unanswered and accommodated all my requests. Great experience! Great dealership! I strongly recommend Leikin Motor Co. Mercedes-Benz of Willoughby and Craig is your man! More