Lawton Chrysler Jeep Dodge RAM - Service Center

Service Dept experience Was able to get an appt in a reasonable amount of time. Everyone I interacted with was very friendly & I felt like they were very honest about things Was able to get an appt in a reasonable amount of time. Everyone I interacted with was very friendly & I felt like they were very honest about things my car definitely needed done/things that they would recommend that I have done. More

Satisfied Great service. Everytime I schedule my service I get great service. So far, I have not had any major issues with this service department. I always get Great service. Everytime I schedule my service I get great service. So far, I have not had any major issues with this service department. I always get great service. More

FRIENDLY AND EFFICIENT!! From the moment you walk in the door you are greeted by friendly faces and everyone speaks to you!! I bought my Jeep here, I get my Jeep services here From the moment you walk in the door you are greeted by friendly faces and everyone speaks to you!! I bought my Jeep here, I get my Jeep services here and I will not trust it to anyone else!! They go above and beyond to make sure that their customers are happy!! More

Great Service I got great service. Everyone was professional and courteous. The price was great. I received the royal treatment and there was no charge for my oi I got great service. Everyone was professional and courteous. The price was great. I received the royal treatment and there was no charge for my oil change. I will make this my service center permanently. They did not try to sell you on more services, but provided great recommendations for the next service. More

Great services Great people good service they checked all mechanical issues and explained everything in detail. They were Curtiss and listen to all my issues then wo Great people good service they checked all mechanical issues and explained everything in detail. They were Curtiss and listen to all my issues then worked to insure I maintain my trust in my truck. More

Service work on vehicle This dealership bent over backwards to help me get my vehicle back working. My check engine light came on they looked into the problem and work with This dealership bent over backwards to help me get my vehicle back working. My check engine light came on they looked into the problem and work with my warranty to get everything fixed. Great service staff More

Dealership deals I don't normally go to a dealership because I always felt they were ripping me off but Lawton Dodge has been very good to me. They have reasonable pri I don't normally go to a dealership because I always felt they were ripping me off but Lawton Dodge has been very good to me. They have reasonable prices for all of the work I need done on my vehicle. They even had a deal for oil changes, it was a prepaid one. I love it. Ia very thankful that I never feel I am being taken advantage of. They seem to be very honest when they give me the rundown of work I need on my vehicle. More

Horrible services I'm not going to bash this company, but yet explain what I am going through as of today. I scheduled a appointment for Saturday at 10:00am. When I got I'm not going to bash this company, but yet explain what I am going through as of today. I scheduled a appointment for Saturday at 10:00am. When I got there they had my vechile information all wrong (no problem). So he then changes my vechile information into the right vechile. Ask me what needs to be done etc. I said I will be dropping the vechile off hoping I can pick the vechile back up before close of business. He then said that he wont be able to get to it until Monday or Tuesday (whats the point of a schedule appointment). So I said that will be fine changed my son car seat into my daughter tiny car and went home. So Tuesday arrives. No call, no email, no effort in trying to contact me about the status of my car. So I called (with several unsuccessful attempts). I finally get through. They tell me my car is being worked on (without notifying me of cost or whats wrong with it) and that it would be done by the end of business. Somebody should contact me. I asked them what are they working on. They guy could not tell me from the notes on the computer. I asked why dont they honor their appointmemts. They said they do etc. So I said fine I'll wait for the call to pick up my car. It is now Wednesday 10:31. Still no call. The problem I went into service for was a check engine light that was reading slow response o2 sensors in engine and transmission. Also radio not responding. As a mechanic this does not take 3 days. More

Truck barn I waited for 5 months for a different mechanic to fix my tranny and it NEVER got done. I even paid $800 up front!!! I insisted that it be taken to th I waited for 5 months for a different mechanic to fix my tranny and it NEVER got done. I even paid $800 up front!!! I insisted that it be taken to the Dodge dealership in Lawton for a "professional" to work on it. Doug, the transmission specialist at the truck garage rebuilt it, He did a great job but it was still giving me a little trouble so I took it back. Doug went above and beyond what he needed to do to get my truck to exactly where it needed to be. Mr. Tow and Doug will be forever in my prayers and I will always be in their debt for their amazing work. And NO, I never got my money back from the first mechanic. More

They could care less about doing what's right for the custom As part of my deal on my brand new 2016 Ram Ecodiesel 1500, they were to install a spray in bed liner. They sent my truck over to Pro Tech, who comple As part of my deal on my brand new 2016 Ram Ecodiesel 1500, they were to install a spray in bed liner. They sent my truck over to Pro Tech, who completely destroyed the bed with liner they installed, they sent it back and all they did was add more bed liner spray to the already messed up job. The dealership told me that they would have their system in the first week of April and they would completely remove the bed liner and put in a new one. Because of all the crap I had to deal with they also tinted the front windows, however when I took my truck up for them to do it. They were only able to get out about 60% of the old bed liner and the resprayed it, the bed liner still looks like there is running paint everywhere in the bed. I told them if the cleaned up all of the overspray and put on a folding hard bed cover we would call it good. About a week later the sales manager calls me and says that they had installed one this last week on a guys truck and he didn't want if that was ok to put onto my truck and I said yes as long as it wasn't damaged at all. When I went to go look at my truck after it was installed the xxxx thing had severe hail damage on every single panel, well the sales manager was like oh I had no idea it was damaged and now they are saying they are done trying to fix things and that because my truck is always dirty that you can't really see the damage anyway so what's the big deal. The big deal is YOU MESSED UP MY 53K TRUCK AND NOW YOU WONT FIX IT THE CORRECT WAY. These guys are dirt bags don't ever deal with them. More