Lawless Chrysler Dodge Jeep Ram
Woburn, MA
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I had a good new car buying experience at Lawless. I felt like a recieved a fair price on my 2010 Grand Cherokee. The car was prepped well. I have been in for routine service a couple of times. Frank in ser like a recieved a fair price on my 2010 Grand Cherokee. The car was prepped well. I have been in for routine service a couple of times. Frank in service is extremely helpful. I highly recommend this dealership to anyone out there Jeep shopping. More
Bill Passanisi was exceptional to work with. Such a nice guy with great customer service skills. I had a maximum price I could spend and he and David worked out what vehicles could meet my price range with guy with great customer service skills. I had a maximum price I could spend and he and David worked out what vehicles could meet my price range with the options I wanted. We ended up spending more than we should have, but that was just because we loved the look of the sport model. The only reason I gave a 4 instead of 5 for overall experience is because they weren't able to get the auto car start and GPS within the week from when we purchased, to when we picked up the truck. I'm not sure how long that will take but someone else that bought a truck a couple weeks before us is still waiting and told us it will probably be a month or so, which is way too long. I will definitely recommend your dealership and Bill/Ottavio in particular. Danielle/online sales was extremely nice as well. This is the 4th Dodge Ram my family has owned and we are very happy with the brand as well. More
From the time I got there, to the time I picked up my car, to when I brought it back to have the remote starter installed, Phil and the rest of the staff were helpful, patient, and hospitable. I had been car, to when I brought it back to have the remote starter installed, Phil and the rest of the staff were helpful, patient, and hospitable. I had been to other Jeep dealers, but Lawless was by far the best operation. They had answers for all of my questions, and most importantly, they had the vehicle I wanted. More
From the very beginning, John and his team took the initiative to get my car fixed and back to me as fast as possible, which is very important as I drive my car to work every day. They also worked with initiative to get my car fixed and back to me as fast as possible, which is very important as I drive my car to work every day. They also worked within the cost constraints of my insurance company, meaning I did not have to pay anything additional out of pocket to have my car fixed at Lawless. Also, they were very up front with estimates and final pricing. More
I have been a customer at Lawless for 8 and a half years. I bought a 2002 Sebring GTC and have gone there for service ever since. Steve is an outstanding service advisor. They are quick, efficient, and very I bought a 2002 Sebring GTC and have gone there for service ever since. Steve is an outstanding service advisor. They are quick, efficient, and very honest. They get you in and out as quickly as they can and are very professional. The workmanship is top notch. I recently had an accident with my 2002 Sebring and it was a total loss. I went back to Lawless because because I knew I would find a certified pre-owned car that was safe and fairly priced. The sales department worked with me as a you would expect to be treated as a returning loyal customer. The were very loyal as a dealership and in a matter of two days, they were able to help me buy a 2006 Sebring they had on the lot. I have recommended this dealership to many friends who have had the same feedback as I have with Lawless. I recommend this dealership with high esteem. More
Lawless is the only place I have ever purchased a car (now my 3rd new purchase) and the only place I will ever take my car to be serviced. John Ogles runs a great service department so as long as he is t (now my 3rd new purchase) and the only place I will ever take my car to be serviced. John Ogles runs a great service department so as long as he is there I will continue to be a patron. I also have to say Ralph Bravaro and the assistance he has given me over the years in the purchase of my cars is very much appreciated and another big reason why I continue to come to Lawless. More
When I arrived at the dealership I was immediately greeted by Frank Mutz who was extremely outgoing, polite, and knowledgeable. He was able to diagnose my car in no time and have me back on the road greeted by Frank Mutz who was extremely outgoing, polite, and knowledgeable. He was able to diagnose my car in no time and have me back on the road again shortly. Frank is the reason why I will not hesitate to take my car back to Lawless Jeep for any service. More
We began our search for a van for our growing family. Our search started by evaluating different makes and models until we decided on a Chrysler. We hadn't worked with anyone in particular so we were simply search started by evaluating different makes and models until we decided on a Chrysler. We hadn't worked with anyone in particular so we were simply looking for a competitive price with the right kind of options. Our first visit brought us to Lawless Chrysler and that is where we met Derek Corbin. Derek was was very professional and knowledgeable. I think the most proven quality of any good salesperson is the ability to listen to what your customer is looking for and to then show them what they ask for. Derek spent ample time identifying the van that we wanted and then showed us that vehicle. Derek took us for a test drive explaining the options and anwering many questions from us. We visited with many other dealers that offered similar vehicles and price. However, we quickly realized that Derek was the person we wanted to buy from. Aside from being a good salesman he is a good guy. I would strongly recommend if your in a market to buy a Chrsyler you should give Derek at call at Lawless. More
The Service department at Lawless Chrysler Jeep was friendly and concerned at addressing my repair issue(leaky oil pan gasket) on my Town and Country vechile. They repaired the vechile in a timely man friendly and concerned at addressing my repair issue(leaky oil pan gasket) on my Town and Country vechile. They repaired the vechile in a timely manner and updated me on some potential concerns (front brake pads and rotors) on future repairs. I feel that they consistently go out of their way to get the job done properly. In the past if there has been a concern regarding a repair they have addressed it with cost in mine. Tom Haddan in sales also touched base with me about my vechile and if I was considering to purchase a new vechile sometime soon ..no pressure. I have been a custumer of Lawless for years and the reason is clear.. Lawlwess Service Department gets the job done their goal is always 100% customer satisfaction. More
I just leased my 3rd straight vehicle from Lawless and continue to be impressed with the dealership. I also purchased my first jeep many years ago. Sham was very helpful and worked with me to find somet continue to be impressed with the dealership. I also purchased my first jeep many years ago. Sham was very helpful and worked with me to find something within my company's budget. I have never had an issue with any of my previous Grand Cherokee's and use their service department for routine service for the convenience. I have dealt with other salespeople during past visits and all have been great but I recommend Sham if available. He is very laid back and will listen to your vehicle needs. He has been there for years and Lawless is lucky to have him. David Jamieson Jamieson Management Company More
