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Laurel Ford Lincoln Kia

Laurel, MS

Overview
Reviews
Vehicles
4.0
51 Reviews
Laurel Ford Lincoln Kia in North Laurel MS treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options
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2018 Highway 15 North

Laurel, MS

39442

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Showing 51 reviews

August 25, 2026

They professional care about custom they are number one frendly to everyone very helpimg to More

by mbrooks0151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jame Ayer
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Aug 25, 2026 -

Laurel Ford Lincoln Kia responded

Knowing you felt our team truly cared and was friendly means a lot to us. Thank you for choosing us to service your Kia Optima.

August 23, 2026

The people are friendly and respectful and really nice . The treated me with respect and I will be back . More

by jlcurry12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Shelby
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Aug 23, 2026 -

Laurel Ford Lincoln Kia responded

Hearing that our team treated you with kindness and respect means a lot to our service department. We appreciate you trusting us with service on your Ford Escape and look forward to welcoming you back.

August 22, 2026

I was not pleased with the service I received as I was lied to about not having a warranty, not gotta spend $2700 for repairs. More

by SONYETTACLARK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alonzo Brown, James Ayers, Billy Moffett (was referred to him by Alonzo) & Lorie
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Aug 27, 2026 -

Laurel Ford Lincoln Kia responded

Thank you, Sonyetta, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 19, 2026

Could not supply us with a rental for us to be able to leave our vehicle, gave no resolution for the situation. More

by kautry1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James, Mamie
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Aug 23, 2026 -

Laurel Ford Lincoln Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

August 14, 2026

I was really impressed in how hard the service tec worked to solve an issue i had with my vehicle. More

by Barbradale1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles and I think Malik
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Aug 14, 2026 -

Laurel Ford Lincoln Kia responded

Thorough problem solving is central to how our service team operates. Knowing you were impressed by our work on your Ford Ranger means a lot to us.

August 08, 2026

They were unable to help me with my vehicle, I am having to go to another dealership for help. More

by kautry1953
Recommend Dealer
No
Employees Worked With
James, Mammie
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Aug 13, 2026 -

Laurel Ford Lincoln Kia responded

We're sorry to hear about your experience. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

August 06, 2026

Laurel Ford isn't what it used to be, do by your customers, you fail to communicate with your customers on the service are a lack of service of their vehicle while in your care. It seems you guys do More

by MGRANT1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Aug 11, 2026 -

Laurel Ford Lincoln Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

July 29, 2026

The representative was Very friendly and professional and helpful. He along with other staff ensured a smooth informative sale More

by WILLIEVC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alonso Barnes
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Jul 29, 2026 -

Laurel Ford Lincoln Kia responded

It’s wonderful to hear our team was friendly, professional, and helpful throughout your Nissan Titan purchase. We’re glad the process felt smooth and informative. We look forward to assisting you again.

July 23, 2026

Fast service today. Coffee ready. In and out in a fast time. Service coordinator very friendly. More

by Photogruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lube coordinator. Can’t remember name.
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Jul 23, 2026 -

Laurel Ford Lincoln Kia responded

Thanks for sharing your experience with your Ford E350 service. We’re glad the coffee was ready and that our coordinator made your visit both friendly and efficient.

July 21, 2026

Everyone was professional and courteous and got the job done. I was very impressed with the service center. More

by MKNOBLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda
Print
Jul 21, 2026 -

Laurel Ford Lincoln Kia responded

We appreciate you sharing your positive experience at our service center for your Ford. It’s rewarding to know our team delivered professional, courteous, and efficient service. We look forward to assisting you again.

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