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Larry H. Miller Chrysler Jeep Dodge Ram Sandy

Sandy, UT

4.4
2,283 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Sandy is a new and used car dealership offering a full lineup of Chrysler, Jeep, Dodge, and RAM vehicles serving customers in the Salt Lake City and West Valley City area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Jeep, Dodge, and RAM parts and Chrysler, Jeep, Dodge, and RAM accessories. Visit our website for Chrysler, Jeep, Dodge, and RAM incentives and to search our large selection of cars, trucks, and SUVs. Come in and say "hi"! We're located at 10905 Auto Mall Drive in Sandy, UT.
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10905 S. Automall Drive

Sandy, UT

84070

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Showing 2,283 reviews

September 20, 2024

The service advisor was really helpful in getting my Toyota serviced. The woman was really helpful, however I don’t remember her name. More

by mrees512mrees51:
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for sharing your experience with us. Our goal is to offer top-notch customer service and it's great to know that we were able to meet your expectations. We look forward to serving you again in the future.

September 20, 2024

Austin was an absolute BLAST to work with! ! He made the process as painless as possible!! 10/10!!! More

by albert.williams207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your kind words are truly appreciated. Our team works hard to provide a personalized and enjoyable experience for each customer, and it's wonderful to know that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

September 20, 2024

Seams like they are overwhelmed and always say they do not have enough staff. This may be true but in my opinion should not be communicated to the customers and not used as a catch all excuse for poor se More

by BLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Steve Massey, General Manager, (801) 553-5910

September 20, 2024

Service advisor David was top notch. Thank you for taking care of my jeep jlu. More

by oxide_acute.0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tognarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Goodwill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are thrilled to hear about your experience at our dealership. Our goal is to provide the best customer service possible, and it's great to know that we were able to meet your expectations. We look forward to serving you in the future.

September 20, 2024

Great job Isaac did a good job very helpful and and professional One day, drop off and pick up More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your review is greatly appreciated. Our team works hard to provide a smooth and satisfying process, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

September 19, 2024

Made an appt to have an air bag service light checked. Took my vehicle in and they didn’t even look at it and diagnose it until the next day. It was something unplugged and they charged me $115 to plug so More

by Jordansfear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Reynolds
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Hello, thank you for reaching out. I’m sorry to hear about the inconvenience you faced during your service visit. I’d like the opportunity to discuss this further and see how we can make it right. Please don’t hesitate to reach out directly if we have yet to connect; I look forward to straightening this out. - Steve Massey, General Manager, (801) 553-5910

September 19, 2024

Isiah was awesome. Very helpful and answered all of my questions. He has always taken great care of me and I trust him. I had taken my truck to Doug Smith but had ne More

by scottshodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Chacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are so pleased to hear that you had a fantastic experience at our dealership. Our goal is to provide the best customer service, and it's wonderful to hear that we were able to exceed your expectations. We hope that you will choose our dealership for all of your future automotive needs.

September 17, 2024

The service department is all screwed up. You make an appt to bring you car in and then it’s just a discussion about your issues. They then hold your car for a week. I understand parts and su More

by danderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
Sep 20, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Hello, thank you for reaching out. I understand your frustration with the service process, and I’m sorry that the follow-up and parts availability have been an issue. It’s important that we communicate clearly and keep you updated on your vehicle’s status to avoid unnecessary delays. If we haven’t already connected, please reach out to me directly so we can address this further. - Steve Massey, General Manager, (801) 553-5910

September 17, 2024

The check in for service was efficient and everything was explained to me and accurate expectations were set More

by ejdoubrava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Phibbs
Sep 21, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are overjoyed to hear about your positive experience at our dealership. Our team strives to create a seamless and enjoyable process for each customer, and it's great to know that we were able to do that for you. We hope to see you again soon.

September 17, 2024

Great initial sales experience with Adrian, ran into a substantial issue that they couldn't have predicted within two weeks of owning it. I live a few hours away and they set up a rental and made the situ More

by jennmccracken12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for your glowing review. Our team strives to create a memorable and satisfying experience, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

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