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Landers Toyota NWA

Rogers, AR

4.5
7,719 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,719 reviews

January 30, 2023

Very professional and friendly. Also very knowledgeable about concerns on my vehicle. Very good job. More

by Masonsown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Guiterez, Skye Moler
Jan 31, 2023 -

Landers Toyota NWA responded

Masonsown, thank you for the 5-star review! It's great to hear everyone took such great care of you. We hope to see you again soon for any sales or service needs.

January 25, 2023

...went in for oil change & Chris notified I needed 'coolant servicing. I am so grateful. The service was fast & on time. I have recommended Landers Toyota to my friends who just picked up their ne More

by DON.GOUDEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Landers Toyota NWA responded

Don, thank you for the 5-star review! That's awesome to hear we were able to service your vehicle and get the coolant needed to keep your Lexus up and running. We're grateful for loyal customers like you who also spread the word. Tell your friends congrats on their new Prius, and we hope to see you soon!

January 24, 2023

Very responsive and helpful. Made the trade easy we are very happy with our trade More

by mjc4769
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Landers Toyota NWA responded

mjc4769, thank you for the 5-star review! It's great to hear everything went smoothly with your trade-in. We hope to see you again soon. Enjoy the GMC!

January 23, 2023

Seems slow on service even with an appointment & simple overview on new car, no major work done? More

by YXD213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Moler
Jan 24, 2023 -

Landers Toyota NWA responded

YXD213, we appreciate you bringing this to our attention as we never want customers to leave feeling this way. We are always working to improve our service department to make sure we take care of customers in a quick and efficient manner. Please reach out to our Service Director at shawn.wells@landerscorp.com and he would be happy to discuss this further with you.

January 22, 2023

They took care of me to make sure I had a positive experience this time to come back and receive service with them again. I was very happy about that and appreciated how they made things right and tha More

by KJZAVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Landers Toyota NWA responded

KJZAVY, thank you for the 5-star review! It's great to hear that we took care of any issues you had and make sure you were happy with your service experiences for your Lexus. Please don't hesitate to reach out for any future needs. We hope to see you soon!

January 21, 2023

I had my oil changed. They did a great job. I left it and picked it up later. More

by shanelorimc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember
Jan 23, 2023 -

Landers Toyota NWA responded

Shane, thank you for the 5-star review! It's great to hear your oil change went smoothly. Please let us know if we can help with any sales or service needs in the future.

January 21, 2023

Trenton did an excellent job with meeting all of our needs. I highly recommend him to anyone purchasing a new or pre owned vehicle from Landers Toyota NWA. More

by Jakeob1106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trenton Plack
Jan 23, 2023 -

Landers Toyota NWA responded

Jakeob1106, thank you for the 5-star review! We agree Trenton is the best to work with as he always goes above and beyond for his customers. Thank you for the recommendation, and we look forward to seeing you next time. Enjoy your new Toyota!

January 19, 2023

Dropped the Tundra off with issues and two weeks later still no answer On what’s wrong with the truck. Toyota engineers get involved and still can’t figure out why the truck with 10,000 miles on it starts More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Landers Toyota NWA responded

Jeff, we apologize that this issue has taken so long; we are currently working with Toyota on this intermittent issue in order to try to resolve it as promptly as possible. Thank you for reaching out to Tim and we know that he is staying on top of this one with the tech and the factory to get all information possible.

January 19, 2023

Eric was so welcoming to work with. He made sure he understood what we were looking for and went out of his way to find it. After the sale, he made sure all of our questions were answe More

by pkmoriarity
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Dameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Perkins
Jan 20, 2023 -

Landers Toyota NWA responded

pkmoriarity, thank you for the 5-star review! It sounds like Eric did a great job of helping you find the right vehicle for you. We appreciate the shout-out and hope to see you again for your next purchase. Enjoy the Toyota!

January 18, 2023

From the very beginning, I was treated so kind. The easiest and best experience I have ever had purchasing a vehicle. I will recommend Landers Toyota to my family and friends. By far the best car More

by gloria.downing21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esteban Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Landers Toyota NWA responded

Gloria, thank you for the 5-star review! We're happy to hear everyone treated you so great during your car-buying experience. We love to read these types of reviews. Thank you for the recommendation and we look forward to seeing you back for any sales or service needs. Enjoy your new Toyota!

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