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Landers Toyota NWA

Rogers, AR

4.5
7,719 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,719 reviews

March 21, 2023

Love our Camry. ..with Juan Valdez as our salesman and Brian Dameron as our finance manager, everything was stress free. Great customer service guys!!! More

by 07DGUTIERREZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Landers Toyota NWA responded

07DGUTIERREZ, thank you for the 5-star review! We appreciate the shout-out to Juan and Brian for providing you with great customer service during your car-buying process. Congrats on your Toyota and we look forward to seeing you next time!

March 21, 2023

I had never had any issues with the service here, but this last time they didn't perform any inspection of basic things like the oil. Right after i picked up my car I started hearing a noise, nothing to More

by alan91.hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lake Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Guiterez, Mark Daniels
Mar 22, 2023 -

Landers Toyota NWA responded

Alan91.hernandez, thank you for letting us know about your recent service visit. We pride ourselves on providing the best service and making sure everything is in top condition before leaving our service bay. This sounds like an unusual circumstance and we would like to know more about it. We would like the opportunity to gain back your business and your trust. Please reach out to our Service Manager Shawn Wells at shawn.wells@landerscorp.com, and he would be happy to discuss this further with you.

March 19, 2023

He is very accomodating and always updates me. He’s friendly and willing to answer my questions More

by caselyndaphne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manrique Valdez
Mar 20, 2023 -

Landers Toyota NWA responded

caselyndaphne, thank you for the 5-star review! It's great to hear Manrique is always on top of it in terms of answering your questions and keeping you updated. Please reach out if we can help with anything in the future. Enjoy your new Toyota!

March 19, 2023

I'm not happy with the service, they forgot to put the oil lid on the car and was a mess inside the area where the motor. More

by EPALMA65
Recommend Dealer
No
Employees Worked With
I don't know their name.
Mar 20, 2023 -

Landers Toyota NWA responded

We are very sorry to hear about this issue and would like to ensure that it was resolved properly. Please email your information to our Service Director at shawn.wells@landerscorp.com in order to resolve this concern.

March 17, 2023

As a retired military member and former business owner with 40 years before hanging it up, I can confidently attest to the service at Landers. Since purchasing my 4Runner in 2019, everyone at Landers inv More

by LOBSTIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Landers Toyota NWA responded

LOBSTIR, thank you for the 5-star review! We love to read these types of reviews, and it's so great to hear we've exceeded your customer service expectations. We appreciate your loyalty as a customer and are happy to continue to service your vehicle for years to come. We appreciate the kind words and positive feedback. We'll see you next time!

March 13, 2023

The service was done in a timely a manner, the staff was very friendly to me. More

by Julie.Stahl3@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Mar 13, 2023 -

Landers Toyota NWA responded

Julie.Stahl3@gmail.com, thank you for letting us know you had a great service visit due to our friendly staff and getting your vehicle serviced in a quick and efficient manner. We hope you'll come see us again!

March 13, 2023

I was so grateful to do business with such a genuine and kind person. Manny was considerate of our time, and worked hard to get us a great deal on our 4Runner. We will continue to business with Landers Toyo More

by Micaela Larousse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manrique Valdez
Mar 14, 2023 -

Landers Toyota NWA responded

Micaela, thank you for the 5-star review! It's great to hear Manny took such great care of you during your car-buying experience. We appreciate the kind words and positive feedback and for recommending Landers Toyota NWA to all of your friends and family. We look forward to seeing you next time for any sales or service needs. Enjoy your Toyota!

March 11, 2023

Got in on time and did good job don’t like having to use 15 words to say something I can say in 8 this is what make me not what to do surveys.please do not ask me to do any more surveys in the future. By th More

by DANJOE72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Daniels
Mar 13, 2023 -

Landers Toyota NWA responded

DANJOE72, thank you for the 5-star review! We appreciate your feedback and look forward to seeing you next time!

March 10, 2023

Always a great experience. Work is timely, professional, and the communication is excellent. Total pros! More

by BPETERSON236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Landers Toyota NWA responded

BPETERSON236, thank you for the 5-star review! We appreciate your kind words and positive feedback regarding your service visit at Landers Toyota NWA. Please let us know if we can help with anything further. We'll see you next time!

March 09, 2023

Thank you Eric! You were an awesome help with the purchase of my new 4Runner! I'm so pleased with your attentiveness and assistance with my purchase! I will be recom More

by JenniferLawrence0812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Perkins
Mar 10, 2023 -

Landers Toyota NWA responded

JenniferLawrence0812, thank you for the 5-star review! It sounds like Eric did an amazing job helping you during your car-buying experience. We love to read these types of reviews! Thank you for recommending Landers Toyota NWA to all of your friends and family and we look forward to seeing you next time. Enjoy your Toyota!

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