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Landers Toyota NWA

Rogers, AR

4.5
7,719 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,719 reviews

April 19, 2023

Damages a lug nut on my wheel while simply rotating my tires. They tried tried to blame the wheel spacers for the damage, even though the tires hVe been rotates by them and other dealers multiple times wi More

by ZANMYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Skye Moler
Apr 21, 2023 -

Landers Toyota NWA responded

Mr. Myers, we apologize for any miscommunication on this last service, as the team had thought that they had done a good job of showing you the issue and that there were no misunderstandings. These aftermarket spacers are bolted to the factory studs. The aftermarket studs on that one wheel are off to some degree, causing the issue. Our Express Supervisor can be reached at josh.murrah@landerscorp.com and he would be happy to go over the issue with you. We would also be more than willing to discount having the aftermarket wheel spacers removed and verifying that everything is then working as designed.

Apr 21, 2023 -

ZANMYERS responded

Bologna

Apr 21, 2023 -

ZANMYERS responded

No one else has a problem with rotating my tires and neither has Landers until the last time I was in. Explain that?

April 19, 2023

Place looks deserted. Nice associates though! Was offered coffee but the containers were empty, no snacks while I waited for my new car. I did see about 4 boxes of donuts More

by ms.torres84
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Esteban Vanegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Currens, don’t remember the other gentleman.
Apr 20, 2023 -

Landers Toyota NWA responded

ms.torres84, we appreciate you taking the time to review your visit to Landers Toyota NWA. We always aim to provide top-notch customer service and a welcoming waiting area for our guests. Please reach out if we can help with any future sales or service needs.

April 19, 2023

I dropped by unexpectedly as I had a bad battery. Fit me in and got me in/out in an hour. More

by dmweiser1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Moler
Apr 20, 2023 -

Landers Toyota NWA responded

dmweiser1965, thank you for the 5-star review! It's great to hear we were able to fix your battery and get you back on the road quickly. We hope to see you again if you need any future sales or service needs!

April 12, 2023

Great process, that was convenient for my busy work schedule! Carlos was excellent, will do business again! More

by Pumpkinpatchprek16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Magarin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Landers Toyota NWA responded

Pumpkinpatchprek16, thank you for the 5-star review! That's awesome to hear Carlos took such great care of you during your car buying process and was able to accommodate your busy work schedule. We'd love to help you again in the future! Enjoy your new Toyota!

April 06, 2023

I have purchased a vehicle at this dealership before, excellent service very helpful there for me anytime I had a question, purchased another vehicle again very excellent service very helpful highly reco More

by Thomasjanetlea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Trailor
Apr 07, 2023 -

Landers Toyota NWA responded

Thomasjanetlea, thank you for the 5-star review! We're happy to hear all the kind words and positive feedback regarding your visit to Landers Toyota NWA. We appreciate your loyalty as a customer and continued business. We look forward to serving you for many years to come! Please let us know if we can help with any sales or service needs in the future. Enjoy your new Toyota!

April 06, 2023

Great dealership with fantastic people who enjoy working there. My service needs were taken care of in a prompt fashion. I bought my Tundra from them and they have done all of my service. More

by MHDLR5055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Landers Toyota NWA responded

MHDLR5055, thank you for the 5-star review! Thank you for being a loyal customer. We're happy to service your Tundra and make sure it's in top condition. Please reach out to make any future appointments.

April 05, 2023

Super fast service and a very friendly, professional crew. It was explained what maintenance and why is suggested on my car, without being pushy. More

by mlmb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Doran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Landers Toyota NWA responded

mlmb2, thank you for the 5-star review! It's great to hear your service visit was super fast, friendly and professional and that everything was explained to you regarding the maintenance of your car. Please reach out if you need any help in the future. We'll see you next time!

April 03, 2023

Pleasant service experience; was in and out very quickly and all work was performed satisfactorily. More

by david@dlhnet.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Moler
Apr 04, 2023 -

Landers Toyota NWA responded

david@dlhnet.net, thank you for the 5-star review of our service department. We always try to take care of our customers in a quick and efficient manner. It sounds like Skye did a great job servicing your vehicle and we hope to see you again in the future!

April 03, 2023

They were quick and efficient for my oil change and tire rotation. Employees were very nice and helpful. More

by peacesheep57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Murrah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Landers Toyota NWA responded

peacesheep57, thank you for the 5-star review! We appreciate you using Landers Toyota NWA for your oil change and tire rotation. We hope to see you next time you need any sales or service needs.

March 31, 2023

Oil change was OK. did not replace one of the holddown bolts on the air cleaner housing. More

by ores605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny Guiterez
Apr 03, 2023 -

Landers Toyota NWA responded

ores605, thank you for letting us know about what happened during your service visit. Please reach out to our Service Manager Shawn Wells at shawn.wells@landerscorp.com, and he would be happy to discuss this further with you.

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