Landers Ford

Great Service and the Service Advisors did a great job! Thanks Ron for being a great service advisor. Thanks Ron for being a great service advisor. More

Second car purchased at Landers in Collierville. First was in 2001, a very nice Mustang convertible. Last week I bought a 2021 Gladiator. Seamless process. First was in 2001, a very nice Mustang convertible. Last week I bought a 2021 Gladiator. Seamless process. More

Good service professional and friendly service writer and cashier. Worked me in for services on a timetable that worked for me cashier. Worked me in for services on a timetable that worked for me More

The quick lane manager was outstanding this past week. He took care of a recall while I had it in for an oil change. I wish the service department would take reservations like other dealerships. The fact He took care of a recall while I had it in for an oil change. I wish the service department would take reservations like other dealerships. The fact that they want you to leave your vehicle for two weeks for service is ridiculous. More

They always seem to take care of me when a problem comes up. Nice associates as well. up. Nice associates as well. More

I had a recall on my Ford Edge. Mr. Lee Robinson in service got me in. He had someone take me home and when my car was done they brought it to me. Highly recommend you see Mr. Robin Mr. Lee Robinson in service got me in. He had someone take me home and when my car was done they brought it to me. Highly recommend you see Mr. Robinson if you have a service need. He is very kind and I enjoy seeing him. More

We experienced very poor advisement from the Service Advisor during a “recall repair”. Our car was examined by a service technician, without our requesting it, for other needed repairs. The repairs sugg Advisor during a “recall repair”. Our car was examined by a service technician, without our requesting it, for other needed repairs. The repairs suggested amounted to OVER $7,000, and the repairs were NOT related to any symptomatic indicators (water or oil leaks, steering or ride issues). We chose NONE of the options. Since then, we have received 2nd and 3rd opinions that the suggested repairs were NOT NEEDED. We are VERY disappointed with the current “service environment at Lander’s Ford-Collierville, and we will no longer use them for routine or specific repairs until we can know that they are trustworthy, as they used to be in the recent past. More

Quick Lance counter reps are good, but the service tech pencil whipped my service paperwork on the last visit (e.g. he marked all of my tires as being in good condition even though three clearly need to be pencil whipped my service paperwork on the last visit (e.g. he marked all of my tires as being in good condition even though three clearly need to be replaced.) I have no confidence he performed the other inspections, either. More

Good, friendly people who seem to really want your business and are good at what they do. Quick lane is great for small service problems and routine maintenance. Same day in and out service. Service d business and are good at what they do. Quick lane is great for small service problems and routine maintenance. Same day in and out service. Service department sometimes struggles to meet time estimates. More

Service was excellent. Jason Adams made purchasing my auto a nice experience. He was very helpful in finding the Bronco sport that I wanted. He also helped me unfreeze my C Jason Adams made purchasing my auto a nice experience. He was very helpful in finding the Bronco sport that I wanted. He also helped me unfreeze my Credit. Thank you More