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Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,094 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,094 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
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Verified Customer
April 12, 2022
They are really great dealership and they all are great working with you and helping you get approved. working with you and helping you get approved. More
by larrybowens42
Employees Worked With
Other Employees :
Jeremy Yandell, Genifer Burnell, Aaron Challis
April 10, 2022
Had a very excellent experience in the service department everyone in there is friendly and welcoming and always does a good job!!! everyone in there is friendly and welcoming and always does a good job!!! More
by Mopar_19
April 09, 2022
After I dropped my car off the first time, the correct parts hadn’t even been ordered for my car. AFTER I called to check on it, they let me know. Later that day, I noticed a scratch on the door handle fr parts hadn’t even been ordered for my car. AFTER I called to check on it, they let me know. Later that day, I noticed a scratch on the door handle from when they put it back together. Once the correct parts were ordered, I brought it back to have both door handles fixed and the scratch they put on there. I was given no time frame. I called later that day to check on it and I was told it wouldn’t be ready for a couple more days. I was then offered a loaner with failing breaks. I dropped it off on Monday, after I spoke to my servicer on Wednesday, she promised me it would be ready on Friday. I still have the text message. Again after no follow up on Friday, I called on Saturday to check. She said she would try to call the servicer to find out but she was the only one there and was slammed with people needing oil changes. I called back several hours later and she said it was ready, just no one updated the ticket. Finally! So I went by the dealership to pick up my car and drop off the loaner, AND THEY LOST MY KEYS!!! At this point I was beyond mad. After waiting for 15 min, they finally brought my keys to me. I am extremely disappointed in my experience with the service department. More
by C.HENRY94
Employees Worked With
LJ, did great helping to resolve the problem and find my keys. , Genifer Burnell
April 07, 2022
I had a unsatisfactory repair done on my vehicle. $787 dollars and you repaired nothing. Customers Beware! $787 dollars and you repaired nothing. Customers Beware! More
by Cameronmccall1986
April 07, 2022
Friendly, does a great job, made my appointment quickly, overall great work. I'd recommend this location overall great work. I'd recommend this location More
by Happy1
Employees Worked With
Other Employees :
Teresa Yargee, Jeremy Yandell, Genifer Burnell, Aaron Challis
