Landers Chrysler Dodge Jeep Ram of Norman - Service Center
Norman, OK
2,094 Reviews of Landers Chrysler Dodge Jeep Ram of Norman - Service Center
I experienced excellent customer service and was contacted daily on the status of my vehicle while it was in for servicing. contacted daily on the status of my vehicle while it was in for servicing. More
Very poor service, no communication, it took over a month to get the vehicle back. Was told I would get a loner car that never happened. I called about the loner car and never got a call back so you get 1 st to get the vehicle back. Was told I would get a loner car that never happened. I called about the loner car and never got a call back so you get 1 star and don’t even deserve that. More
Appointment time was 8:00 and my vehicle was taken in for service right on time. I was met with a warm welcome, explanation of what would be done and escorted to waiting area. Very professional! service right on time. I was met with a warm welcome, explanation of what would be done and escorted to waiting area. Very professional! More
Wait 7. 5 hour in the waiting room to have them tell me there’s no problem but truck is still doing same thing. Also made an appointment so I could wait for i 5 hour in the waiting room to have them tell me there’s no problem but truck is still doing same thing. Also made an appointment so I could wait for it but they didn’t start on it for 3.5 hour in which time they told me they were about to start not happy camper will be taking my busses else were More
Took 10 days to check air bags and change windshield wipers. Putting people on the schedule when behind is not a good idea. Causes longer waits wipers. Putting people on the schedule when behind is not a good idea. Causes longer waits More
Great customer service. Kind and patient. Jordan and Les are great employees and were helpful Kind and patient. Jordan and Les are great employees and were helpful More
They are always quick and efficient. In and out in less than an hour most times. In and out in less than an hour most times. More
The staff is pleasant and friendly. The wait time for an oil change and a tire patch was ridiculously long. I have had oil changes before and they are easily hour and a half long wit The wait time for an oil change and a tire patch was ridiculously long. I have had oil changes before and they are easily hour and a half long with a scheduled appt. Yesterday I scheduled that morning and ask them to check a tire. I waited almost 3 hours :( More
I have had the same compaint/problem various times and I get the same answer everytime is they cannot duplicate the problem! This is now going on around 2 years! get the same answer everytime is they cannot duplicate the problem! This is now going on around 2 years! More