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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
664 Reviews

664 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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April 07, 2019

Not very helpful, lack of previous owners records. In this case Landers took over and they should have every previous new sold and serviced there so there are no questions about the service and what ne More

by MARVINHEAD12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Arteaga
Apr 08, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for your feedback, Marvin. If you'd like to discuss this with our General Manager Bill Ryan, his cell number is (479)685-2281.

April 06, 2019

Very eased I have brought my truck in twice for service since landers bought out crossroads. Both times kris in service was great. She answered all questions and More

by SHANELCRAWFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris
Apr 08, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Responses like this are why we're so appreciative of the whole team in the Landers Chevrolet Cadillac of Joplin Service Department. We'll pass along your kind words.

March 31, 2019

Very Accommadating! It is difficult for me to get in during the week due to traveling. Kris and Corey worked with me to get it done on a Saturday am. Even after my pl More

by TRISH_EVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Sanstill, Kris Ritter
Apr 01, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for your trust in us, Trish. We're glad you had a five-star experience at Landers Chevrolet Cadillac of Joplin.

March 29, 2019

Great service, very friendly! Corey Sanstill always takes good care of us in a professional manner. Everyone at the dealership is very friendly and helpful. The show room is in gre More

by RCOCHRAN4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
None of the above! Ridiculous
March 27, 2019

Very professional, They got my car in the same day I called and had a diagnoses in a few hours with estimate of cost to repair. The repair was completed early the nex More

by s41rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I only talked with a lady at the service desk in the bay.
Mar 29, 2019 -

Landers Chevrolet Cadillac of Joplin responded

We're happy to help. Thanks for the great recommendation.

March 27, 2019

regular service I received good regular service on my 2018 Equinox. It was on time and promptly accomplished. They honored the purchase agreement as expected. Thank f More

by JOHNANDLINDA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Koon
March 26, 2019

Can’t trust the dealer I got screwed out of my tire program because I was told wrong I’m out of pocket 1400 now when I was told after buying them that it voided my program a More

by JEFF32394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kris
Mar 27, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for your feedback, Jeff. Please call our General Manager Bill Ryan on his cell if you'd like to discuss this issue directly with him. His number is (479)685-2281.

March 26, 2019

Recall service The recall was done in slightly less time than I anticipated. The people involved in handling the service were very accommodating. I need 4 words. More

by GEVANMATER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristina Ritter
Mar 27, 2019 -

Landers Chevrolet Cadillac of Joplin responded

We're glad we could get you in and out quick on your recall service. Thanks for the great review!

March 16, 2019

Sucked This place I'd ridiculous. Will not honor and contract that I paid extra for and extremely rude to me and s elderly man about it. I did loose my tempe More

by DIXIEBELLPIXIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn't get a names I was to mad , Jeff Equevilley
Mar 18, 2019 -

Landers Chevrolet Cadillac of Joplin responded

We're sorry we didn't meet your expectations, Dixie. Thank your for your feedback and your patience during our transition from Crossroads to Landers. If you've like to discuss this with our General Manager Bill Ryan, please contact him on his cell phone at:(479)685-2281.

March 16, 2019

Scheduled and delivered as promised. Was surprised to see soooooo many salespersons/associates standing around in the showroom. I counted 7 doing nothing while I was waiting for my o More

by TROBE0310
Recommend Dealer
Yes
Employees Worked With
No idea, I was in for an oil change. Corey helped me but I had to ask him his name.
Mar 18, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for your feedback.

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