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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
664 Reviews

664 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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May 09, 2019

oil change Very fast service, was done within an hour. Service department was very polite and helpful. Would recommend you to my friends. Thank you for your fast More

by OLDPERSON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember her name
May 09, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Our service department team takes pride in their work, and it shows in everything they do. Thanks for the great feedback, and thanks for recommending Landers Chevrolet Cadillac of Joplin to your friends.

May 09, 2019

Routine checkup visit and cleaning Was not satisfied. I should have been on oil and filter for Life program. And I vaguely remember signing some paper last time I was there that I would More

by DECATES18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allie
May 09, 2019

Quick service, friendly staff My windshields wipers suddenly stopped working while I was driving on the highway in the rain. It was not a quick fix, the fuse was fine, motor was wo More

by MDBOMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Stansill
Jul 08, 2019 -

Landers Chevrolet Cadillac of Joplin responded

This is what we like to hear! So glad we could assist you in you car service needs. Thank you for sharing your experience with us :)

May 06, 2019

Great and quick service They are very nice and service is fast. They also text or call as soon as your vehicle is ready. I never have a problem with the service they provid More

by KCANNON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy in service who schedules appointments
May 06, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for your great feedback! We'll pass it along to the folks in the Service Department.

April 26, 2019

Greta service department Great staff! My vehicle was going to take a few hours. They let me know up front and gave me a ride home. Very good service and friendly. More

by CARIE.JONES74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
Apr 30, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks four your feedback, Carie! Our Service Department at Landers Chevrolet Cadillac of Joplin is second to none, and we aim to keep it that way by treating every customer the way we'd want our own family members treated. See you at your next service appointment!

April 19, 2019

Awesome. I've had personal experience buying Nissans from the Bentonville Arkansas Landers group. We've bought our last three new Nissans (2 Rogues and our cu More

by JERRY.ADAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ritter this visit, Lou Quinn on numerous prior occasions, and every so often Cory Stansill. Never had reason to complain when working with these folks.
Apr 22, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Landers is happy to be in Joplin, Jerry, and delivering great customer experiences like yours is the reason we're here! Thanks for your repeat business and the excellent feedback.

April 12, 2019

Accurate, quick, and honest. Lou was my service representative. He made my experience quick, friendly, and efficient. Truck still runs great and problems solved quickly and compl More

by Hawkeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou in service
Apr 16, 2019 -

Landers Chevrolet Cadillac of Joplin responded

We're very proud of the work our service center here at Landers Chevrolet Cadillac of Joplin. From basic service to major repairs, they always go above and beyond to get our customers in and out quick!

April 11, 2019

Oil change I purchased this vehicle when it was still Crossroads and was promised free routine vehicle maintenance for the first 2 years. Have only had the car f More

by KRISTIWOLKEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey Stansill
Apr 11, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Hello Kristi. We're sorry you're frustrated, but thank you for your patience. If you'd like to discuss this issue with our General Manager, Bill Ryan, his cell phone number is (479)685-2281

April 11, 2019

Oil change Quick and professional. I have been pleased with every visit. Thanks for doing the multi point inspection on a regular basis and rotating my tires in More

by garrygreek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
Apr 16, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for trusting us to service your vehicle, Garry! See you at your next oil change.

April 10, 2019

I was told i could not have free oil change without proof I was told when I bought my 2015 Equinox that I would have life time oil changes. Now your employees informed me that I could no longer have free ser More

by DBMCCOY52
Recommend Dealer
Yes
Employees Worked With
Allie Garst, Lisa Robinson
Apr 11, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for your feedback. If you'd like to discuss this issue with our General Manager Bill Ryan, his cell phone number is (479)685-2281

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