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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
664 Reviews

664 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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June 07, 2019

Excellent customer service I have always had excellent customer service here. Mr. Corey Stansill goes above and beyond for customer satisfaction! I definitely recommend this d More

by MY2REDHEADZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
Jul 03, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Above and beyond is just far enough for us here at Landers Chevrolet Cadillac of Joplin! :) Thanks for your business. We'll pass along your kind words to Corey and the rest of the team.

June 03, 2019

Excelent service in a timely fashion. My vehicle was taken in at the appointed time and was serviced as requested. The service attendant explained in detail the maintenece work that was p More

by SURVIVORSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Ritter
Jul 03, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Our service department words very hard to be the best in the business, and it shows. Thanks for trusting us to work on your vehicle. See you again soon.

June 02, 2019

TBG issue I took my vehicle to my local repair shop to have my AC blower motor resistor checked out and I found out from them it was red tagged, they said it w More

by mr648011
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Hawkins
Jul 03, 2019 -

Landers Chevrolet Cadillac of Joplin responded

We're sorry we couldn't meet your needs on the blower motor issue. Please give our General Manager Bill Ryan at call at (479)665-2281 if you wish to discuss the issue further.

June 01, 2019

Oil changes for life I’ll never be buying another car from y’all. I was promised oil changes for life, and when you switch names I didn’t have the right paper in the pap More

by AMANDAEDDINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kameron Fruchtl, Wes Simmons, Bill Ryan, Jeff Equevilley
Jul 03, 2019 -

Landers Chevrolet Cadillac of Joplin responded

We're sorry to hear we didn't meet your expectations, Amanda, but we hope you'll give us a chance to win back your business in the future.

June 01, 2019

Customer service Once again , Lou goes above and beyond to take care of the customer! Dealership is clean, service got me in and out within an hour or so More

by RBARTLETT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
Jul 03, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks so much for your review! We'll pass along your note to Lou.

May 26, 2019

Oil change I told the man on the phone I was last minute scheduling for an unexpected trip. He said to drop my car off and they would squeeze it in. That’s exact More

by WINSLEYDOMBROSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie
May 28, 2019 -

Landers Chevrolet Cadillac of Joplin responded

We're sorry you didn't have a five-star experience in our service department. We'll pass along your comments to the team at our next staff meeting and work on our procedures.

May 24, 2019

A great experience When l got there for the services I needed they took care of me in the time they said it would take. Every one I dealt with was great. Thank you! More

by ronanderson1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris in service department
May 28, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Excellent! We're glad you had a great experience in our service department, Ron. See you next time.

May 17, 2019

Service was less than acceptable in my opinion I took my car in for an oil change. Service decided to rotate my tires. 3 visits later My car is finally fixed. Soooo disappointed. More

by CHARLIE64835
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Ritter, Cory
May 21, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Sorry to hear we didn't meet your expectations, Charlie. If you'd like to discuss this with our general manager Bill Ryan, please contact him on his cell at (479) 685-2281.

May 13, 2019

Overall, not bad Kris is always very respectful, courteous & professional. However, the rest of the staff; especially that day, was very unpleasant, short & disrespec More

by cgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Employee that was responsible for pulling my car into the garage; Employee that I paid for my service
May 14, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for your feedback, cgr. We'll bring it up your concerns with our Service Center at the next staff meeting. If you'd like to discuss this issue directly with our General Manager Bill Ryan, his cell number is (479) 685-2281.

May 13, 2019

Great Experince! Corey Stansill was very professional! He got me in and out for my oil change. He assured me that if i needed anything else to let him know! i apprecia More

by Lyxak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
May 14, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Corey is a real asset to our Service Center at Landers Chevrolet Cadillac of Joplin! We'll pass along your kind words to him. See you at your next service appointment.

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