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Landers Chevrolet Cadillac of Joplin - Service Center

Joplin, MO

4.3
664 Reviews

664 Reviews of Landers Chevrolet Cadillac of Joplin - Service Center

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October 09, 2019

Head liner stain Will never buy a Chevy or vehicle from landers after getting treated the way I did from the higher up GM Reps. I will let everyone know how Terrible o More

by Shootbenelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Higher up GM Rep
Oct 14, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thank you for providing feedback. We sincerely apologize for the way you were treated by the people you interacted with at our dealership. This is not the way we want to run our dealership and we want you to provide you and all our customers with the excellent experience you deserve. We want to make this right and we hope we can leave you with a positive impression of the Landers family. We've passed along your information to our management team, but if you need a point of contact in the meantime, please reach out to our General Manager Rob Whittaker at (417) 768-7900. Thank you.

October 08, 2019

My truck wasn’t started on until 2 days after the scheduled appointment and price was at first double the normal price that I have paid for a spray in bedliner from them before. The service manager S More

by Jbballard1
Recommend Dealer
No
Employees Worked With
Steve
Oct 08, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Jason, we've brought this to the attention of our General Manager Rob Whittaker and we'll be sending you a private message with more information. Thanks.

October 04, 2019

Service Fast and Friendly. Johnny went above and beyond to help me get my New Chevy Trax. I just had my first service and though it still has not been documen More

by Shelly Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Wilson
Oct 08, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for the 5-star review, Shelly! We're glad you had a great experience buying your Chevy Trax and enjoying having your service done at Landers! We hope to see you next time!

October 04, 2019

Oil & filter change on my 2016 Corvette The service was fast while I waited. The customer lounge was clean and accommodating. I will be scheduling my next vehicle service at Landers. I own t More

by PAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Lafferty, Carl Krause
Oct 08, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for writing us a review, Paul! We're glad you had a great experience servicing your Corvette at Landers! We appreciate your Chevrolet loyalty and hope to see you next time!

October 04, 2019

Rotate Tires & Replace Wipers The service was great but there was a lack of communication between the Sales Team and the Service Team. The Service Team wanted to make sure the Sale More

by PASTORDRDAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hizen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Milstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the names of the service guys! One was a little difficult and the other was very helpful.
Oct 08, 2019 -

Landers Chevrolet Cadillac of Joplin responded

Thanks for writing us a review! We're glad you had a great experience at Landers working with Joey! We're happy we were able to work everything out in your favor and we hope to see you next time!

September 18, 2019

OIL CHANGE I APPRECIATE BEING ABLE TO COME IN EARLY IN THE MORNING BEFORE WORK FOR OIL CHANGES. GREAT SERVICE WITH FRIENDLY PEOPLE FROM SCHEDULING TO CHECK OUT More

by JAZZYMOM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Stansill
Sep 18, 2019 -

Landers Chevrolet Cadillac of Joplin responded

So glad you had an amazing experience with us! Thank you for sharing :)

September 18, 2019

Pleasant Appointments are easy and acceptable to requested times of the day and week. Personnel are pleasant to deal with. Lou Quinn is good to work with More

by STEPHEN.JONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Quinn
Sep 18, 2019 -

Landers Chevrolet Cadillac of Joplin responded

So glad you thought so! Thanks for sharing :)

September 17, 2019

Helpful and Professional Everyone was helpful and professional. They kept me informed on the progress of repair on my car.and the length of time needed. The waiting lounge was More

by LadyJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey, and young lady who greeted & triaged in service.
Sep 17, 2019 -

Landers Chevrolet Cadillac of Joplin responded

This is awesome to hear! Thank you for sharing this experience with us :)

September 15, 2019

Synthetic oil change tire rotation 5 point check The tech left spilled or rubbed on oil under the hood. Should have cleaned it off my clean engine! My engine or area under the hood has been clean for More

by SRTHRIVEGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris
Sep 16, 2019 -

Landers Chevrolet Cadillac of Joplin responded

We apologize for that. Please give our General Manager a call for further assistance regarding that. Thank you for sharing :)

September 13, 2019

Help on short notice. Service is easily accessible. Calls are always returned, promptly. Updates is provided regarding the progress of repairs and abnormal findings. Lo More

by JLVDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Quinn, Rick for Corvette service
Sep 13, 2019 -

Landers Chevrolet Cadillac of Joplin responded

This is amazing to hear! So glad you have a wonderful experience with us. Thank you for sharing :)

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