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Land Rover Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.8
932 Reviews
Thank you for choosing Land Rover in Tulsa, Oklahoma. Land Rover Tulsa has the highest customer service in the region. We are a family-owned dealership group that has been in the Tulsa market for over 43 years, thanks to our loyal customers who appreciate the Jaguar Land Rover Tulsa's level of service. Whether you're considering a Land Rover Discovery Sport, Range Rover Evoque, Range Rover Sport or Range Rover, our sales staff is eager to share their knowledge and enthusiasm about these extraordinary vehicles. Our sales and service personnel also take pride in serving as your trusted advisors and strive to develop relationships based on integrity and trust, with our goal to provide an unparalleled ownership experience. We suggest you browse our inventory of New and Pre-owned inventory.
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3905 S Memorial Dr

Tulsa, OK

74145

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Showing 932 reviews

December 05, 2023

Usually excellent. Lately the attention to detail has been missing. It appears the shop guys are not putting in the extra effort I have seen in the past. Have been usin More

by alan38
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
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Dec 05, 2023 -

Land Rover Tulsa responded

Alan, Thank you for your long-term trust in our service. We appreciate your honest feedback and apologize for any recent lapses in attention to detail. We value your loyalty over the past 25 years and are committed to addressing this concern. Your feedback is crucial in helping us maintain the high standards you've experienced in the past. Please feel free to reach our directly if there's anything specific you'd like us to address. We look forward to the opportunity to regain your full confidence.

December 05, 2023

Excellent response time. Excellent communication as to required repairs. Impressive sense of the importance of customer service More

by dgs4ou
Recommend Dealer
Yes
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Dec 05, 2023 -

Land Rover Tulsa responded

Dan, Thank you for your glowing feedback! We're delighted that you found our response time, communication and dedication to customer service impressive. We strive for perfection and would love to know if there's anything specific that would have turned your experience into a five-star one. Your insights are invaluable, and we're committed to making every aspect of our service exceptional. We look forward to your continued support and the opportunity to enhance your experience even further.

December 05, 2023

All I can say it's a nice place which doesn't deliver as nice of service. I wish it did and have better professionals to diagnose the problem from the very beginning especially when Dealership kept my car o More

by albert.sandhar
Recommend Dealer
No
Employees Worked With
John Arbuckle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
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Dec 06, 2023 -

Land Rover Tulsa responded

Hi Albert, thank you for your post. While we always appreciate feedback, we’d like to clarify and address some of the points you made. Your vehicle is a 2016 diesel that we have never seen before, was not purchased from us, was purchased by you earlier this year, and had recently been in an independent repair facility but was not running when we received the vehicle. We performed a DEF system service in which we drained and refilled/reset the system and got the vehicle running. We shared with you that we would perform test drives after DEF service and drove the vehicle 22 miles to ensure it was running properly. We also clearly informed you that this may only be the first step in a repair process that could go well beyond a DEF service and to let us know if the light came back on. A diesel Range Rover is a complex vehicle and we’re sorry you’re experiencing issues with it, but please don’t post negative comments about our factory certified technicians because you’re upset about the expense or process required to repair your vehicle. As far as loaner vehicles, they are available when booking an appointment far enough in advance, which wasn’t done in this situation.

December 05, 2023

Excellent service especially because of John The extremely expensive service was done at 50000 miles instead of 60000 but John said it wasn't just about miles and had some excellent points More

by cagraves2000
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
Print
Dec 05, 2023 -

Land Rover Tulsa responded

Cheryl, Thank you for sharing your experience with John in service! It is always a pleasure to work with you and we can't thank you enough for taking the time to leave us this 5-star rating. Safe travels to you and yours!!

December 05, 2023

Excellent. It was a very good and easy experience. Service advisors were both professional and helpful. More

by mossherb
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
Print
Dec 05, 2023 -

Land Rover Tulsa responded

Leigh, Thank you so much for your kind words and 5-star review. We really appreciate your business and value your feedback. safe travels to you and yours!

December 05, 2023

Outstanding customer service Corey is a great service advisor I appreciate the efficient care of my vehicle More

by spaulsen0
Recommend Dealer
Yes
Employees Worked With
Corey Huggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Huggan
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Dec 05, 2023 -

Land Rover Tulsa responded

Steve, It is always an absolute pleasure to assist you! Thank you for taking the time to share your positive experience with Corey with us!

December 05, 2023

Attentive to my needs prompt service with explanations and worthy recommendations Andy is a great service rep and adviser More

by Richardnagent
Recommend Dealer
Yes
Employees Worked With
Andy
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Dec 05, 2023 -

Land Rover Tulsa responded

We appreciate your positive feedback! It's fantastic to hear that you found our service attentive, prompt and accompanied by clear explanations and valuable recommendations. We're especially grateful for your kind words about Andy. If there's anything more we can assist you with, please do not hesitate to let us know!

December 05, 2023

Excellent customer service. All work is performed exactly how it is explained. Zero surprises. Excellent customer service. All work is performed exactly how it is explained. Zer More

by CharlesH
Recommend Dealer
Yes
Employees Worked With
Daniel Honnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Honnold
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Dec 05, 2023 -

Land Rover Tulsa responded

Charles, thank you for your fantastic feedback! We're delighted to hear that you appreciate our excellent customer service and the transparency in explaining and performing the work. Your satisfaction is our priority, and we're grateful for your trust. If there's anything more we can do for you, please feel free to reach out. we look forward to serving you again!

December 05, 2023

Always a great experience with the dealership. The cleanness of the facility, quick service once you get your vehicle in and great customer service. More

by smorman0
Recommend Dealer
Yes
Employees Worked With
John Arbuckle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arbuckle
Print
Dec 05, 2023 -

Land Rover Tulsa responded

Scotty, Thank you for your kind words! We're thrilled to hear that you consistently have a great experience with us. Maintaining a clean facility, providing quick service, and delivering excellent customer service are top priority for us. Your feedback is truly appreciated, and we look forward to continuing to meet your expectations. If there's anything more we can do for you, please don't hesitate to let us know.

December 05, 2023

My experience with the sales staff and finance manager at Tulsa Land Rover was the most pleasant and non-stressful car buying experience of my entire life. Hands down! More

by jamesespencerjr
Recommend Dealer
Yes
Employees Worked With
Daniel Honnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Honnold
Print
Dec 05, 2023 -

Land Rover Tulsa responded

James, We're truly honored by your glowing review! Creating a pleasant and stress-free car-buying experience is our goal, and we're thrilled we achieved that for you. You deserve the best! Thank you for choosing Tulsa Land Rover. Your satisfaction is our utmost priority, and we look forward to serving you again in the future. Safe and enjoyable travels!

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