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Land Rover Thousand Oaks

Thousand Oaks, CA

4.8
87 Reviews
Call Dealership (805) 813-8219

3595 Auto Mall Dr

Thousand Oaks, CA

91362

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87 Reviews of Land Rover Thousand Oaks

June 29, 2024

I had a wonderful experience…. The service department did an A+job….Scott was a pleasure to work with… More

by Lebow54@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Evans
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Jul 01, 2024 -

Land Rover Thousand Oaks responded

We're delighted to hear you had a wonderful experience with our service department at Land Rover Thousand Oaks! Scott and the team appreciate your kind words. Thanks for sharing!

June 27, 2024

Victor is always a pleasant to work with, very professional and always takes care of my car’s needs. More

by ray sabbaghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Jun 27, 2024 -

Land Rover Thousand Oaks responded

Ray, thank you for choosing Land Rover Thousand Oaks for your service needs! We are delighted to hear that Victor is always helpful. See you down the road!

June 27, 2024

Purchased my 2006 Range Rover Sport at this dealership when new and have taken it regularly for service there. I will never have it serviced anywhere else, even though there are closer dealers to me. Serv More

by jaydav5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Alvarez……service
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Jun 27, 2024 -

Land Rover Thousand Oaks responded

We're delighted to hear that Victor and the team at Land Rover Thousand Oaks have consistently provided excellent service for your Range Rover Sport. Thank you for your loyalty and kind words!

June 27, 2024

Very efficient and thorough. Working with service advisor Andre Butler was great. Would recommend this dealership. More

by mjecr8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Butler
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Jun 27, 2024 -

Land Rover Thousand Oaks responded

We're delighted to hear that Andre Butler provided efficient and thorough service at Land Rover Thousand Oaks. Thanks for recommending us!

June 20, 2024

Very professional, Victor and his crew were able to diagnose the problem in my car within the same day so I could go with my day. I’m satisfied with the service. More

by ckgalarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Victor Avalos
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Jun 21, 2024 -

Land Rover Thousand Oaks responded

We're glad to hear that Victor and the team at Land Rover Thousand Oaks provided prompt and professional service. Thanks for sharing your positive experience!

June 17, 2024

Service department has always been punctual, communicative and looking out for me the client. Andre, is exceptional and I cannot recommend enough. More

by Dan F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre - service advisor
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Jun 17, 2024 -

Land Rover Thousand Oaks responded

Dan, we're delighted to hear that Andre and our service team at Land Rover Thousand Oaks have been taking great care of you. Thanks for the high recommendation!

June 12, 2024

Scott was great and kept me informed of the progress of the service of my vehicle. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Evans
Report | Print
Jun 12, 2024 -

Land Rover Thousand Oaks responded

Jan, thank you for leaving Land Rover Thousand Oaks a five-star review! We are happy to hear that Scott was informative and provided excellent service.

June 11, 2024

I was treated poorly. Not taken care of. The guy had serious attitude with me. Very unimpressed with this dealership and will not be going back. I had my 2 year old son wi More

by Alicicack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre
Report | Print
Jun 12, 2024 -

Land Rover Thousand Oaks responded

Alexandra, we are truly sorry to hear about your experience. We strive for a welcoming and respectful environment, so it's disappointing to learn we fell way short this time. We would like the opportunity to speak with you directly and gather more information. One of our store managers will reach out soon. Thank you, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

June 07, 2024

Excellent customer service and communication. Victor’s always done right by us. I would definitely recommend. More

by hosmanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Avalos
Report | Print
Jun 10, 2024 -

Land Rover Thousand Oaks responded

Thank you for recommending Land Rover Thousand Oaks! We're glad to hear Victor has provided excellent service and communication.

June 05, 2024

Came with a friend that had his Range Rover serviced there and was very impressed with the way he was treated that I decided to do the drive from Santa Monica to Thousand Oaks to get mine serviced there More

by derrickfoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Jun 06, 2024 -

Land Rover Thousand Oaks responded

Derrick, we're delighted to hear that your drive from Santa Monica was worth it and you were pleased with the service at Land Rover Thousand Oaks. Thanks for choosing us!

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