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Land Rover Sudbury

Sudbury, MA

Overview
Employees
Reviews
Vehicles
4.8
1,086 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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83 Boston Post Rd

Sudbury, MA

01776

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Showing 1,086 reviews

April 19, 2021

I have had an incredibly frustrating experience. Poor communication is an understatement. Your car goes in and you don’t hear from anyone for days More

by Shadow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Wendler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aya is the best a d newest manager. She has been amazing!
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May 06, 2021 -

Land Rover Sudbury responded

Shadow - Would you be willing to discuss your visit with me? I would like to learn more about your experience and what we can do to turn this negative experience into a positive one. Thank you, Michael Knox - General Manager - mknox@herbchambers.com

April 17, 2021

When in there to look at a vehicle and worked with Neil. Was made to feel super comfortable-the approach was professional and very laid back. I wound up making a purchase and felt I got a fair price. Very s More

by Flb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luiz Augusto Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Fishbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Burns, Sarah Lynch
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Apr 19, 2021 -

Land Rover Sudbury responded

We're so happy to hear Neil offered you a five-star experience shopping here at Land Rover Sudbury! Thanks so much for working with us and for this awesome five-star rating! We hope you love your new ride and let us know if you need anything!

April 16, 2021

Came in for all wheel drive service and other miscellaneous problems. All work done professionally and completed on time.Would come back for continued service. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shusda
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Apr 16, 2021 -

Land Rover Sudbury responded

We are honored to receive your support, Mark. Thank you! - Land Rover Sudbury Team

April 15, 2021

Great customer service. Have purchased and /or serviced cars for several years. Service reps have been courteous and thoughtful. Good experience. New waiting area with Covid precautions good. Although t More

by Hamelkathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Rivera
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Apr 15, 2021 -

Land Rover Sudbury responded

Thank you for your confidence in Land Rover Sudbury, and for your business. We are thankful to have you as a customer.

April 14, 2021

Land Rover of Sudbury did a fabulous job repairing my car and were a pleasure to interact with during the process. I would highly recommend them More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
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Apr 15, 2021 -

Land Rover Sudbury responded

Dee, we are so glad to hear that! Land Rover of Sudbury prides ourselves on putting our customers first and providing them with the most pleasant experience possible. Thanks for 5 stars!

April 14, 2021

Awesome service from thomas as always. Door to door white glove service. Didn’t even have to step out of my house to get my care serviced More

by Paul Chae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shusda
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Apr 15, 2021 -

Land Rover Sudbury responded

Our goal is to provide top-notch customer service, and I am glad to hear that Thomas and our team have shown you their commitment to this. Take care!

April 11, 2021

Very good to deal with Manny, definitely we’ll be back. Very attention on the details he make sure that we are satisfied with the car. More

by fabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
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Apr 22, 2021 -

Land Rover Sudbury responded

fabi - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with Manny, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Jaguar Land Rover Sudbury team

April 08, 2021

Manny was very a pleasure to work with, he kept everything simple and clear, answer all of my questions, very easy going on the process and was very fluid and experienced. More

by kenniamejia19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
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Apr 22, 2021 -

Land Rover Sudbury responded

kenniamejia19 - Thank you for taking the time to share your experience with Manny. We're so glad to hear you had such an enjoyable visit and that you found Manny to be informative and thorough. We will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers for your automotive needs! - Herb Chambers Jaguar Land Rover Sudbury team

April 05, 2021

Both Lawrence and Joshua at Land Rover Sudbury made our purchase experience comfortable and fluid. We have family health concerns (and especially so during this pandemic) and they were both accommodating a More

by SV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence, Joshua , Sarah Lynch
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Apr 16, 2021 -

Land Rover Sudbury responded

SV - Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. We're so happy to know that this was achieved with you during your visit with Lawrence and Joshua. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! - Herb Chambers Jaguar Land Rover Sudbury team

April 05, 2021

Manny is joy to work with. He was relentless in his efforts to locate the vehicle we wanted. He delivered on everything he said he would. More

by Robert Leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
Report | Print
Apr 16, 2021 -

Land Rover Sudbury responded

Robert Leslie - Thank you so much for the wonderful review. Manny is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Herb Chambers Jaguar Land Rover Sudbury team

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