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Land Rover Spokane
Spokane Valley, WA
172 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 172 reviews
November 08, 2022
If you plan to purchase a car here, re consider. We purchased a certified pre owned 2019 Range Rover on 10/28, car broke down done at start on 10/30/2022 which is two days later. Had to towed it to We purchased a certified pre owned 2019 Range Rover on 10/28, car broke down done at start on 10/30/2022 which is two days later. Had to towed it to nearby dealer , 9 days later service found out the power module needs to be replaced, but part is from UK and back ordered. I purchased a car drive for 2 days, and paying for car payment while it’s sitting in the service shop with no ETA of when it will get fixed. Contacted manager , he’s not giving a solution. And stated Washington state lemon law doesn’t cover used cars. So it was my un lucky day bought a car with power issues, certified pre owned means nothing at this dealership. After I check out their Yelp reviews, I found out I was the only one they cheated. Reporting this issue to Land Rover USA and consumer rights at Washington state attorney office. More
by Mich
Employees Worked With
Sales.sales
October 20, 2022
Our salesman was Ryan and he was great to work with, going on our test drive he immediately was sharing all of the cars features giving us a wonderful test drive experience. After our purchase he took t going on our test drive he immediately was sharing all of the cars features giving us a wonderful test drive experience. After our purchase he took the time to answer any questions also gave us a tutorial on some things that would make our driving experience even better. Ryan definitely knows his cars, we appreciated the experience! More
by Jennifer
Employees Worked With
RYAN KEARNS
September 14, 2022
The service department always treats me well and provides great service for my Volvo. Kylee is always helpful. I am delighted that Paul is back in the department as he has always provided honest evaluations great service for my Volvo. Kylee is always helpful. I am delighted that Paul is back in the department as he has always provided honest evaluations, analysis and advice. I never have felt like he or the department is trying to upsell service just to generate revenue. That kind of honesty can be hard to find these days! When I am flying in or out of town, the dealership is always happy to pick me up and drop me off at the airport and service my car while I am gone. On this last trip the dealership general manager himself picked me up at the airport! Clearly the good service mentality starts at the top. Great people! More
by twopepjds
Employees Worked With
Kylee, Paul
August 18, 2022
They keep you up to date during the service/repair process and are very cheerful. We switched from another dealer because of a temporary convenience but stayed becaause of excellence. process and are very cheerful. We switched from another dealer because of a temporary convenience but stayed becaause of excellence. More
by Jeff
Employees Worked With
Multiple service team members
August 12, 2022
Everyone I've dealt with in Service and Parts go above and beyond to exceed my expectations. It's a busy place and needs a facilities upgrade, but I'm really happy AutoNation continues as a Volvo authoriz and beyond to exceed my expectations. It's a busy place and needs a facilities upgrade, but I'm really happy AutoNation continues as a Volvo authorized service center. More
by ian.daddio
Employees Worked With
Shawn, others
August 06, 2022
The people at this dealership are always very welcoming and professional. I always appreciate when I pick up my vehicle after a service that it looks brand new and professional. I always appreciate when I pick up my vehicle after a service that it looks brand new More
by Michael
Employees Worked With
Michael Meador. The young lady that set up our service appointment was very helpful as well
July 28, 2022
Kylee is great! Good communication and very detailed follow up. Knowledgeable of my Range Rover Sport and it’s issues. She always makes sure I have a loaner vehicle. Good communication and very detailed follow up. Knowledgeable of my Range Rover Sport and it’s issues. She always makes sure I have a loaner vehicle. Overall good experience with Range Rover of Spokane! More
by Akersdm
Employees Worked With
Kylee,Lori
July 11, 2022
Everyone was helpful and knowledgeable about each and every car. The salesman didn’t feel all about the “sell” rather to find the right vehicle for me. Thank you Antonio! every car. The salesman didn’t feel all about the “sell” rather to find the right vehicle for me. Thank you Antonio! More
by Paigeknightcook
Employees Worked With
Antonio
