Lancaster Nissan

Very unprofessional!!! I've worked with this dealership in the past and even then wasn't impressed but after my last visit there I called it quits with this dealership and w I've worked with this dealership in the past and even then wasn't impressed but after my last visit there I called it quits with this dealership and went to apple Nissan which rocked at they're service and deals! I even told our sales associate in a polite way that we went somewhere else to which I received a rude, unprofessional response and I've considered contacting the owner because of it! I would never send anyone I know here again and that is a large loss for them in my opinion! I always take care if those who take care of me! More

Out of all of the dealerships I dealt with during my car search, I found Lancaster Nissan to be the least enjoyable experience. The sales rep that I dealt with was rather friendly, but his sales manager wa search, I found Lancaster Nissan to be the least enjoyable experience. The sales rep that I dealt with was rather friendly, but his sales manager was pushy, rude, and it was apparent that he was simply in it for the sale (I understand that most if not all sales reps only care about the sale, but he made no attempt at hiding it). The vehicle I was considering was extremely overpriced, and they were unwilling negotiate to even a semi-reasonable level. When I ultimately decided not to make a purchase, the sales manager became pushy and clearly irritated, stating we had a verbal agreement by having him "achieve" my desired monthly payment (by underhandedly stretching out the length of the loan, not adjusting the price, mind you) and implying that I was now obligated to make the purchase. If you are looking for a Nissan, either new or used, I HIGHLY recommend driving the 25 miles to Wernersburg and purchasing one from Eisenhauer Nissan. I found a newer vehicle there with a better warranty, fewer miles, more feature, and a higher trim than the one Lancaster Nissan was attempting to coerce me into purchasing. Buying something from Lancaster Nissan would have been a mistake, and I recommend AVOIDING the dealership at all costs....unless you enjoy overpaying for your cars and leaving places with a terrible taste in your mouth. More

Great sales team. Poor quality of repair service and terrible customer service by Sales Manager. Regret buying from this dealership. Requested no tags, plates, or decals on the new vehicle. They put terrible customer service by Sales Manager. Regret buying from this dealership. Requested no tags, plates, or decals on the new vehicle. They put on anyway and defaced the front bumper with two holes to hold a vanity plate. PA does not require front plates, so no other reason for this accept free advertisement for them. Unhappy customer who paid for a new car only to be defaced by idiots. More

I had to use Lancaster Nissan service department for a minor accident with my brand new 2011 car the I bought there. I was given the run around by managers and given really crappy customer service. After minor accident with my brand new 2011 car the I bought there. I was given the run around by managers and given really crappy customer service. After needing to get a rental car for the almost 3 weeks in and out of the shop, they refused to pay for any rental costs due to their errors. Now leaving my family out all that money with only a canned apology that means NOTHING! More