Lancaster Hyundai

While the Dealership, per se, is excellent -- the service department is (at best) highly confused and disorganized. Twice in a row, they have tried to deny my free scheduled maintenance. Whether this is beca department is (at best) highly confused and disorganized. Twice in a row, they have tried to deny my free scheduled maintenance. Whether this is because they can't seem to keep their records straight, are putting the wrong mileage stickers inside the car, or (at worst) running some type of scam remains to be seen. If you're recently bought a vehicle from this dealer ignore the copious emails Hyundai will send you about when it's time to get serviced, ignore the messages that come up on your dashboard, and get EVERYTHING in writing, More

The dealership was very clean and the technicians were very friendly and helpful. The work was done in a timely manner. All paperwork was completed. The State inspection was easy to follow and easy to re very friendly and helpful. The work was done in a timely manner. All paperwork was completed. The State inspection was easy to follow and easy to read.The color coding was helpful in determining what would be needed at the next inspection.I would recommend Lanc Hyundai to my friends for their next inspection More

Sales rep Zac was very professional and honest with the information that he provided. Very pleased with the courtesy the dealership showed us information that he provided. Very pleased with the courtesy the dealership showed us More

Very professional friendly people. It is a friendly atmosphere with drinks and snacks available while waiting. Your vehicle is always finished in a timely matter. I highly recommend th It is a friendly atmosphere with drinks and snacks available while waiting. Your vehicle is always finished in a timely matter. I highly recommend this company when buying a vehicle. I couldnt be happier. Thank you Hyundai of lancaster More

Quick, friendly service. Went in for my 7,000 mi inspection they had me in and out. Had a few questions about the blue link and they were also able to help me with that. My n Went in for my 7,000 mi inspection they had me in and out. Had a few questions about the blue link and they were also able to help me with that. My new Hyundai has been nothing short of reliable couldn't be happier with my purchase More

I had agreat experience like always for the last 4 years almost 5 that i bought my santa fe new,clean place friendly place ,the staff very caring. almost 5 that i bought my santa fe new,clean place friendly place ,the staff very caring. More

My car was service an inspected on time an did not have to wait very long . The staff was very good in taking care of me an my Vehicle . This is my fourth Hyundai an I am very Satisfied. to wait very long . The staff was very good in taking care of me an my Vehicle . This is my fourth Hyundai an I am very Satisfied. More

My experience was less than ideal. I have a certified preowned car that I bought from lancaster Hyundai. The engine started knocking. My car was to be covered under the 10 year 100,000 mile warranty. I s preowned car that I bought from lancaster Hyundai. The engine started knocking. My car was to be covered under the 10 year 100,000 mile warranty. I spent almost 2 months without a car waiting for it to be fixed. Initially we were told it wasn’t necessarily going to be covered because we didn’t have all the oil changes at the dealership. They said they had no loaners for us and could not help us with a rental either. We finally got approval and it included 10 days of rental at $35/day. No car for a week shy of two months and 10 days only of a rental that we will have to submit paperwork for reimbursement that could take up to 120 days. The service person in charge said well I have 45 other engines I’m dealing with and there are a lot of people in your situation. How is this ok??? How do you expect people to go without transportation for almost 2 months and only give the 10 days of reimbursement. I felt they lacked compassion or any sense of urgency. I will never buy a car from them again. More

This is a difficult time to be a car buyer due to the scarcity of vehicles. However, in spite of this, Zach and the team at Lancaster Hyundai created an excellent buying experience. Pricing was fair, ca scarcity of vehicles. However, in spite of this, Zach and the team at Lancaster Hyundai created an excellent buying experience. Pricing was fair, call backs and answers to questions were prompt. This is the second car our family has purchased from Hyundai thru Zach, and we would strongly recommend them to others. More

So far has been great comparing with others we have dealt with in the last few years. with in the last few years. More