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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,672 Reviews

1,672 Reviews of Lakeland Volkswagen - Service Center

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April 13, 2023

Prices are high but the people that helped me were great. My problem still isn't fixed but is better than before More

by JEN.BURRUP4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
2.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

I was met immediately and the paperwork was verified. I was guided to the coffee and water and on to a spotless waiting area with large screen TV's. They came and got me when the car was done and it wa More

by wizard48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

Fourth time been in trying to get my oil leaked fixed. $1000 later and two gaskets…. Yea. Asked them to check out my AC and my trunk latch as it had been playing up yet neither were looked at. It was Satu More

by GAILELIZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2023

Lakeland VW is truly a good spot to be get things done in a orderly fashion thank u keep it up More

by AL3CARLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

Always a correct diagnosis and there to help in an urgent need. Glad they are here for our 2007 EOS 2.0T More

by zorrothefoxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

The wait time was long but the staff was great and very accommodating. They saved the day More

by damon.blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Ashley was a great person to work with! ! She communicated really well throughout the process. More

by a.asalazar1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Broyles
April 04, 2023

Work was done in a timely manner. Was very pleased with my experience. Thank You. More

by FLORICAN1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Hernann
April 02, 2023

Repair was done timely and customer techs were friendly. Also appreciated the courtesy ride home after dropping off my car and the pickup the next day to retrieve it. More

by bmmb130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

Didn't have an appointment, but was in and out in decent time. You guys rock. More

by Glewis0057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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