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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,672 Reviews

1,672 Reviews of Lakeland Volkswagen - Service Center

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May 06, 2023

service was exceptional, these people got me in for repairs on such short notice and really saved the day for me, I'm a travel nurse and had to be on the road Tuesday morning and they took such good ca More

by j.joyce26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Diveley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023

Friendly personnel. Efficient service completed in a timely manner. You have always taken good care of my car! More

by BJMINGEE@VERIZON.NET
Recommend Dealer
Yes
Employees Worked With
Ashley
May 04, 2023

Awesome service. Problem solved at reasonable price. Very friendly and work done in timely manner More

by shill32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023

Easy to get in and out. Everyone friendly and helpful. Pleasure doing business there.will let everyone know how great it is. More

by Swede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Diveley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2023

My third car purchase and serviced at this dealership. I can depend upon them to take care of my car. More

by melindawb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2023

Came in for timing work and left with damaged timing components and a marked up crankshaft, was told it needed a engine, European specialist shop verified it did not need a motor and there is damage to More

by mjm7305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2023

Took car for coolant leak. Fixed under warranty. Two items for improvement 1) they could have got me into a loaner a bit sooner as car was obviously not safe to drive 2) when More

by williamkirkrn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lindberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

Amazing customer service, was able to get my issue fixed in a timely manner. Would definitely recommend to others. More

by DAVIDRESTREPO95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

This location has been good to me so far I complaints yet and service manager is great More

by raginnorman11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales
April 23, 2023

This place overcharges and holds you car for to long when in service. I traded in and I will never get a vw again. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
2.0
This rating includes all reviews, with more weight given to recent reviews.
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