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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,672 Reviews

1,672 Reviews of Lakeland Volkswagen - Service Center

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May 20, 2023

Dealership staff is very friendly and clear about issues with my vehicle. One thing that would be even better is if I can also get a copy of my multi-point inspection report through an online portal so I ca More

by hakanperez50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023

The people are nice but I'm not sure if the problem that I had with my vehicle was fixed because I hear the same noise that I heard before I took my vehicle in for service. More

by ms.ressa03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023

Very courteous and attentive. First Class service. Was very friendly and was able to accommodate me even though I was late to the appointment. More

by jasonlrailsback21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

The tire that was replaced with a cheaper tire that cost over $200 was under road hazard warranty and they did not honer the warranty. But this time around another small mail this time only the car has 800 More

by lloyd.s.binns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Great customer service, the employees are very friendly. Quick service done in the same day More

by cholle0110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

I love everyone there! Best customer service every time. Ashley has been the one there helping me in my few recent appointments. She’s an excellent worker, very sweet and p More

by Martika.delgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley in service department 5 stars
May 16, 2023

Is desastre is supo stove fix my car, and I need to going again because my car is liquid oil More

by emmabernalg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Super fast and personalized service. They had everything ready for me and didn’t waited more than 20 minutes. More

by Joselyn Otero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

I came for a diagnostic test and found a hidden gem on S. Lake Parker Ave. One of the most pleasant, attentive staff I've encountered at a dealership. If I had to describe it in one word, it would be "pleasu More

by amccoy20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Hernan, and Becky
May 09, 2023

Oil change was fine. Most serve goes well since I no longer allow anyone to touch my tires. Car was cleaner afterward. Nice perk to just about any service I have had d More

by WILCLIF33868
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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