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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.6
4,838 Reviews
Lake Norman Chrysler Dodge Jeep Ram is an award-winning dealership with the best selection of inventory in the Carolinas! Lake Norman CDJR has been awarded the Customer 1st Award for Excellence each year from Stellantis, as well as being name TIME Dealer of the Year, and has been named a Carfax and Cargurus Top-Rated Dealer, in addition to earning DealerRater Dealer of the Year and their Consumer Satisfaction Award multiple years running. For the best selection, best prices and best service...Why Go Anywhere Else?
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20320 Chartown DR

Cornelius, NC

28031

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Showing 4,838 reviews

December 16, 2023

It’s not only beautiful it’s very efficient and employees are very welcoming and courteous. More

by janshiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Curatolo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

December 16, 2023

Jordan Reedy greeted me in the service area and took great care of me. I needed new tires before my inspection for new tags and he ordered them snd had them installed the next day. Then my inspection wa More

by annfosterCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Reedy
Dec 18, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

December 16, 2023

Jordan was very responsive and helpful through the process. Love the new facilities and focus on service experience More

by Brian B
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jordan
Dec 18, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Brian, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

December 16, 2023

I had two hours to deal with this. Your dealership was the only one who got this done well prior over phone and text. I didn’t have time for all the in person “let me ask my manager” s More

by jeffreywsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Carrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juwan Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Botti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Clamon, Chris Blue, Abby Christie, Camil Guerra
Dec 18, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

December 15, 2023

Good selection on vehicles. The dealership was very appealing. The service was excellent and prompt! It was a pleasure working with Stephanie Diaz. She definitely knew what I wa More

by Cdiaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Diaz
Dec 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thanks so much for sharing your experience with us. We look forward to working with you in the future!

Jan 04, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Cdiaz, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2023

Mark was the biggest help. I was set on never coming back to buy there again. Mark set me up with the exact Jeep I wanted and made the deal happen. I will definitely come back More

by austin2013smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cauble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We appreciate you taking the time to leave an excellent rating! Your satisfaction is important to us!

Jan 04, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Austin2013smith, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2023

Staff was courteous and professional. Appreciated the beverages and snacks available to us while waiting in the lounge area. Only issue was the price of the air filters which seemed hig More

by kven4575
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey King
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the review! We look forward to working with you in the future!

Jan 04, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

We appreciate your positive review about your recent experience with us! We hope to see you soon!

December 15, 2023

The new building is beautiful! Service was excellent and done sooner than expected. Great service! More

by madavies99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

December 14, 2023

Did what they were supposed to. Seems like the tech left off some important documentation on the repair order and that delayed the advisor in closing my paper work out and I got con More

by chris.compton89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Dec 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2023

The transaction was very easy and very quick. I knew what I wanted and all of my questions were answered. More

by KEITH60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Finneran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Botti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

All of us here at Lake Norman Chrysler Dodge Jeep Ram appreciate your positive feedback. Thank you for your business and we look forward to working with you in the future!

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