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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.6
4,836 Reviews
Lake Norman Chrysler Dodge Jeep Ram is an award-winning dealership with the best selection of inventory in the Carolinas! Lake Norman CDJR has been awarded the Customer 1st Award for Excellence each year from Stellantis, as well as being name TIME Dealer of the Year, and has been named a Carfax and Cargurus Top-Rated Dealer, in addition to earning DealerRater Dealer of the Year and their Consumer Satisfaction Award multiple years running. For the best selection, best prices and best service...Why Go Anywhere Else?
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20320 Chartown DR

Cornelius, NC

28031

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Showing 4,836 reviews

December 21, 2023

The salesperson that I dealt with was awesome her name was ty and she did everything she said she would do. Even after the sale her and the slaves manager Mr. Brown continued to stay in contact to make su More

by troopercsthompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Koenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tye Kasey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

All of us here at Lake Norman Chrysler Dodge Jeep Ram appreciate your positive feedback. Thank you for your business and we look forward to working with you in the future!

December 21, 2023

I had a wonderful experience with Joe at Lake Norman Chrysler Dodge Jeep dealership. Joe welcomed me and helped find a vehicle to fit all of my needs. He was incredibly helpful. I found a Jeep Grand Che More

by Debbi B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 21, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 21, 2023

I enjoyed the services that the staff provided. The professionalism from the staff was great. They made me feel like family. Even when a piece was missing from the truck, they replaced it for free. More

by jesusone77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Koenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tye Kasey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We appreciate you taking the time to leave an excellent rating! Your satisfaction is important to us!

December 21, 2023

Always courteous and quick. Team does a great job in finishing quickly and communicating to customers More

by RICH.MALLORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

All of us here at Lake Norman Chrysler Dodge Jeep Ram appreciate your positive feedback. Thank you for your business!

December 21, 2023

Was promised services that were not rendered and have not gotten a lny resolution to the issue as to why my vehicle was in service. More

by lester.brown3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon, manager
Dec 21, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for your negative experience. We would like to learn more and work towards a resolution with you. Please reach out to our customer service manager, Claudia Soto, at csoto@parksautogroup.com

December 20, 2023

The service at lake Norman jeep was great. Thank you very much. Would recommend them More

by MHISKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the review! We look forward to working with you in the future!

December 20, 2023

Came in for an oil change and tire rotation and left driving a shake weight. After I left the lot I had to come back at which point they told me I would have had to ask for a tire balance as well, thou More

by GLSTO
Workmanship
Recommend Dealer
No
Employees Worked With
Joshua
Dec 21, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review with our dealership. We apologize for your negative experience during this visit. We would like to work towards a resolution with you. Please reach out to our customer service manager, Claudia Soto, at csoto@parksautogroup.com

December 19, 2023

Mt first time there and I was impressed with their professionalism and I was very satisfied with my service. More

by dan3qs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave an excellent rating. We can’t wait to have you back at Lake Norman Chrysler Dodge Jeep Ram!

December 19, 2023

Lake norman Chrysler Dodge jeep ram offer the best customer service experience I ever had More

by ctburch44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Diaz
Dec 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon!

December 19, 2023

I was very pleased with the service provided by Christa Cook and her assistant. I'm sorry that I don't remember his name but he was the one that checked the car in and did a thorough inspection and pointed More

by cam928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christa Cook's Assistant
Dec 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon!

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