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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.6
4,835 Reviews
Lake Norman Chrysler Dodge Jeep Ram is an award-winning dealership with the best selection of inventory in the Carolinas! Lake Norman CDJR has been awarded the Customer 1st Award for Excellence each year from Stellantis, as well as being name TIME Dealer of the Year, and has been named a Carfax and Cargurus Top-Rated Dealer, in addition to earning DealerRater Dealer of the Year and their Consumer Satisfaction Award multiple years running. For the best selection, best prices and best service...Why Go Anywhere Else?
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20320 Chartown DR

Cornelius, NC

28031

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Showing 4,835 reviews

December 28, 2023

The dealership is very nice and I been doing business with them for many years. More

by im22773
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cannot Recall Name
Dec 29, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We look forward to continuing to work with you !

December 28, 2023

Really nice facility! What an upgrade from former dealership. They got me in and out with rotation, oil and warranty work under an hour ! More

by rsettle0
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

December 27, 2023

Great experience. Customer service was top notch and the follow up has been nothing short of excellent. You guys truly made this special! More

by kelsie.langston
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ayden
Dec 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again in the future!

December 27, 2023

The customer service was stupendous very friendly and knowledgeable. Quick to respond my questions very helpful More

by pnutt1967
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Christman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We appreciate you taking the time to leave an excellent rating! Your satisfaction is important to us!

December 27, 2023

MANY THANKS to Chuck Koenig and team for going above and beyond and making the car buying process as simple as possible. We definitely recommend Chuck, Mike and team and will send folks your way! More

by DAMON.JOHN.ANDERSON
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Charles Koenig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again in the future!

December 27, 2023

Took a long time to work out a deal but in the end it was worth it More

by lmrs651
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Gary Whitbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Botti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your feedback. Your input is valuable. We'll look closely at what you've said and see how we can improve things. Your business is very much appreciated!

December 26, 2023

The service was incredible. We would recommend them. They drove us home and picked us up after the car was finished. More

by debbiew2122
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michelle Dellorso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 26, 2023

Sales personnel were great prior to and during the sale. Problem was after the sale no one from the sales, service or partner services wanted to help schedule repair of my brand new (300 miles) 2024 vehicl More

by MIKE.A.STEVENS26
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Whitbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for your negative experience. We would like to learn more and work towards a resolution with you. Please reach out to our customer service manager, Claudia Soto, at csoto@parksautogroup.com

December 26, 2023

My experience was good and I was given a ride to and from my home which I appreciate. (I work from home). More

by CCASSWELSH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 26, 2023

My salesman Mark was there the whole process of buying the car and showed me all the features of the vehicle and answered all my questions. More

by dacurrie1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback. Thank you for choosing Lake Norman Chrysler Dodge Jeep Ram!

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