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Lake Ford

Milwaukee, WI

4.4
4,011 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,011 reviews

January 05, 2023

Wonderful and caring dealership. Very attentive. Made sure all questions were answered. Made my experience very pleasant. Brandon was excellent. More

by skokiedeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2023

Kind and professional throughout the scheduling, service, and final processing of my vehicle. Can we receive estimates on body work from a single contact rather than being directed to multiple people that pr More

by Junkbonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

Smooth transaction. Great to deal with. Did what they said they would do. I recommend the completely. More

by FREDFHENDERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Garcia
December 31, 2022

Very annoyed honestly, and it takes a lot for me to get like that. My car has had the same issue from Sep-Dec, and still hasn't been resolved. I've brought my car in several times, only to find out that I More

by blancoblanca
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can't remember currently
Jan 05, 2023 -

Lake Ford responded

We truly do our best to exceed our customer’s expectations, and we are disheartened to hear that a visit that had such promise took a turn into a negative experience. We can understand how multiple trips and excessive driving can be a burden and an added expense that is tough on anyone. We have shared this feedback with the Service Manager and she will use this as a resource for training and improvement within our environment. Thank you for considering us for your repairs and we will do better.

December 31, 2022

They have good service every time I come in with my car and very friendly. More

by tyronedarealest87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
December 31, 2022

Service was good everyone was very nice and polite the waiting area was very nice More

by buciechowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2022

The job was done in a fashionable manner but there was no proper communication for pick up until after I reached out to follow up. More

by c_anali24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stabl
December 28, 2022

Took too long to get my car back. Lake Ford did not call insurance to report field claims adjuster delays and lack of response. Lake Ford held my car for 2 months post MVA. More

by cstetz57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allyson Gritzuk
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2022

Great service department. Will be back for my next oil change. Friendly service writer. On time More

by pstoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
December 28, 2022

Always do an excellent job from Craig the service advisor to the technicians on every service I need. More

by Higgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
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