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Lake Ford

Milwaukee, WI

4.4
4,011 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,011 reviews

January 28, 2023

Heater still not working properly, even after bringing it back several times. Not blowing as hard as before. More

by tony c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stabl
Jan 28, 2023 -

tony c responded

I think I've been very clear about my maintenance experiences.

January 28, 2023

Worst service center I've ever dealt with. Intentionally kept my vehicle for months so my warranty would expire. They talk to you like you're an idiot over the phone and never call back when t More

by Big A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Strickling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Schumacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Bramel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Brian Teitelbaum, Jim Stabl
January 27, 2023

I had a few issues after purchasing my 2019 MKC. Jieana and Matt took care of everything. A class operation from start to finish. More

by jamiefritsch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maneage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jieana Harb
January 23, 2023

My car broke down and they were able to get my car in and repaired the following day. More

by rrosse3110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stabl
January 20, 2023

Good clean friendly. However invoice stated carwash and multi point inspection done. Neither where completed. More

by mjbzinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
January 20, 2023

Purchase a SUV, change my mind about the warranty in five days. Had to wait 30 days to be applied. Would have been easier to update the contract. The MANAGER wouldn't do it. Bank of America was ok with it. S More

by Ms Geri
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Heine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Anaya
Mar 03, 2023 -

Lake Ford responded

Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.

January 17, 2023

Extremely good service. The salesman was very knowledgeable about the vehicle that he was selling and the others that it was compared to. I would definitely recommend Lake F More

by bwilliams51807
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alec Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Garcia
January 16, 2023

Lake ford is quite accommodating schedule wise. They do a generally thorough job. I take my Ford Expedition there for specialty repairs. I’m generally satisfied with the service and the staff More

by jmantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
January 14, 2023

Great place with kind people who know what they are selling. Will answer any and all questions you have regarding your vehicle. More

by adamjrusch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Garcia
January 14, 2023

Everything went well and the service was quick. Brian answered my questions without making me feel like I was dumb (thanks!) More

by dianepodemski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
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